We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
16/07/2017 17/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    16/07/2017 17/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          USD 425*
          View Deal
          Traveller (13488)
          Pool & Beach (2678)
          Room & Suite (1275)
          Magic Blue Hotel
          640 reviews
          #57 of 209 hotels in Playa del Carmen
           
          Barcelo Maya Tropical
          4,441 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Dreams Puerto Aventuras Resort & Spa
          4,561 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Zoetry Paraiso de La Bonita
          2,234 reviews
          #4 of 25 hotels in Puerto Morelos
           
          Overview
          • Excellent49%
          • Very good33%
          • Average11%
          • Poor4%
          • Terrible3%
          Travellers talk about
          “select club” (1,224 reviews)
          “aqua park” (425 reviews)
          “royal elite” (493 reviews)
          Free Internet
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Water Park
          Tennis Court
          Babysitting
          Private Balcony
          3.5 Star Hotel
          All hotel details
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Magic Blue Hotel
          640 reviews
          #57 of 209 hotels in Playa del Carmen
           
          Barcelo Maya Tropical
          4,441 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Dreams Puerto Aventuras Resort & Spa
          4,561 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Zoetry Paraiso de La Bonita
          2,234 reviews
          #4 of 25 hotels in Puerto Morelos
           
          Rooms
          16 Jul17 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from USD 425.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "6e8095e299454617b336ef7b56a808db", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":219156,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":16,"month":7,"year":2017},"checkout":{"day":17,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"6e8095e299454617b336ef7b56a808db","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":425,"lowestMetaPrice":425,"additionalPartner":false,"highestMetaPriceDisplay":425,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":425,"lowestMetaPrice":425,"highestMetaPriceDisplay":425,"hotelName":"Sandos Caracol Eco Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZlODA5NWUyOTk0NTQ2MTdiMzM2ZWY3YjU2YTgwOGRiIiwiQUlLIjoiYmQ2ZDMzZjA4YjhlNDE4OWI0ZmMzODgyMzExN2U4ZDgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "16/07/2017", "checkOut": "17/07/2017", "lowestPrice": "USD 425", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (12,429)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 7,227 reviews

          Reviewed yesterday

          * We had a lovely time! We stayed in the Adults Only section, loved the private check-in, and loved how quiet the pool/hot hub were. Unfortunate how far it is from the Adults Only section of the beach, but in reality it was about a...More

          1  Thank AnnaFranTravels
          Reviewed 2 days ago

          Let me start by saying, we really did enjoy our stay, but I came into this with mid-level expectations and received low to mid-level reality. I knew this was a budget group trip so I didn't have high expectations of the accommodations and food based...More

          3  Thank Amy S
          Reviewed 2 days ago

          Travelling with wife to be for our wedding here as well as our 2 children aged 3 & 6. Other family came as well on seperate booking for same 2 weeks 26.05.17-09.06.17. If it wasn't for the wedding I would leave this as a 1...More

          5  Thank Tom L
          Reviewed 2 days ago

          We purchased a Groupon to go to this resort in July 2015. It was worth it! The BEST food that we've had at any all-inclusive. Email ahead of arrival to make reservations at the restaurants for dinner - you will not be disappointed. I am...More

          1  Thank HemmaGirl
          Reviewed 2 days ago

          We were supposed to stay there last week and truly disappointed with the upkeep of the resort which ultimately had us stay elsewhere. Over 4 hours we saw three rooms and all had significant mold issues. Not only could you smell it, but you could...More

          2  Thank oceanble
          Magic Blue Hotel
          640 reviews
          #57 of 209 hotels in Playa del Carmen
           
          Barcelo Maya Tropical
          4,441 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Dreams Puerto Aventuras Resort & Spa
          4,561 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Zoetry Paraiso de La Bonita
          2,234 reviews
          #4 of 25 hotels in Puerto Morelos
           
          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free Internet
          • Room Service
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Business Centre with Internet Access
          • Dry Cleaning
          • Concierge
          • Babysitting
          • Airport Transportation
          • Banquet Room
          • Conference Facilities
          • Room Service
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Tennis Court
          • Hot Tub
          Details
          • Price range
          • USD 171 - USD 401 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #31 Green Hotel in Playa del Carmen
          • #45 Top resorts Hotel in Playa del Carmen
          • #50 Spa Hotel in Playa del Carmen
          • #59 Family Hotel in Playa del Carmen
          • #72 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 956
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Hotwire, Hotels.com, Travelocity, TripOnline SA, HotelsforEveryone, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Caracol Beach ,
          • Sandos Caracol Eco Hotel ,
          • Sandos Caracol Beach Resort Spa ,
          • Sandos Select Club ,
          • Sandos Caracol Mexico ,
          • Hotel Sandos Caracol Eco ,
          • Caracol Village Hotel Playa Del Carmen ,
          • Sandos Caracol Beach & Spa Mayan Riviera ,
          • Sandos Caracol Resort ,
          • Sandos Caracol Riviera Maya
          Add Photo Photos
          Traveller (13488)
          Pool & Beach (2678)
          Room & Suite (1275)
          Dining (1030)
          Hotel & Grounds (8275)
          Family and Play Areas (598)
          Bathroom (150)
          Business Centre & Event Rooms (61)
          Nearby
          Azul Beach Resort The Fives Playa Del Carmen
          6,068 reviews
          .64 km away
           
          Le Reve Hotel & Spa
          823 reviews
          .51 km away
           
          Viceroy Riviera Maya
          1,101 reviews
          .72 km away
           
          The Royal Haciendas All Suites Resort & Spa
          3,494 reviews
          .69 km away
           
          Nearby Restaurants
          Passion by Martin Berasategui
          419 reviews
          2.38 km away
          Saffron
          255 reviews
          2.53 km away
          Coco's Cabanas
          159 reviews
          .73 km away
          Piaf Restaurant
          90 reviews
          2.21 km away
          Nearby Attractions
          Arrendadora Turistica Noa
          7 reviews
          1.46 km away
          Co.Cos Culinary School & Catering
          227 reviews
          1.60 km away
          Scuba Libre
          491 reviews
          .41 km away
          Kitemex
          89 reviews
          .89 km away
          Questions & AnswersAsk a question
          maiden14583
          What is the adults only part of the resort Like? I am staying there in December. I read a lot of reviews that there are bed bugs...has anyone experienced that on the adult side?
          28 June 2017|
          Answer Show all 2 answers
          Response from mummyWestYorkshire | Reviewed this property |
          I stayed in May in adults only block 72 never had any problem in my room with either bed bugs or mosquitoes its a beautiful place enjoy
          1
          Vote
          Room Tips
          "If you are traveling as a couple, you have to do the upgrade to adult only side. Rooms are average quality."
          Read review
          "Ask for refurbished room if possible"
          Read review
          "Adult only"
          Read review
          "Don't spend extra money on an upgraded room"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing