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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (13149)
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    Overview

    • Excellent46%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “select club” (1,201 reviews)
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    “royal elite” (481 reviews)
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    3.5 Star Hotel
    All hotel details
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    The Reef Coco Beach
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed yesterday via mobile

    We sent 10 days at this resort. I really enjoyed this resort but would likely not return. It is a resort for families not a couple. My wife loves animals so it was a great opportunity to visit them up close and personal. We had...More

    Helpful?
    Reviewed 2 days ago

    The resort is great if you like living in the jungle with animals but if you don't take the "Gold" or "Elite" status, you only have access to few restaurants and of course not the best. On the Advertisement we can see 7 restaurants. In...More

    Helpful?1  
    Reviewed 2 days ago via mobile

    My fiancé and I had a wonderful time at Sandos Caracol Eco Resort. I'm not sure why some people gave such negative reviews of this place. We're both 30 without children. We had access to the adults only section on the beach which was nice....More

    Helpful?1  
    Reviewed 3 days ago via mobile

    Great place but getting a drink is horrible. Only place is the sports bar. I believe Rob is his name. Best one at resort. He was quick and friendly to all. The pool bar is so slow. Only had one bartender and with letting kids...More

    Helpful?1  
    Reviewed 4 days ago

    Everyday at Sandos Caracol Eco Resort was filled with activities. We we're never in our room. From water slides with hot dogs and ice cream cones to swimming/snorkeling in the amazing jungle tour. The nightly shows after our dinner. From the beach kayaking and swimming...More

    Helpful?5  
    The Reef Coco Beach
    3,599 reviews
    #103 of 213 hotels in Playa del Carmen
     
    Barcelo Maya Tropical
    4,188 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Dreams Puerto Aventuras Resort & Spa
    4,453 reviews
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    Grand Palladium Colonial Resort & Spa
    5,032 reviews
    #8 of 23 hotels in Akumal
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Internet
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • USD 175 - USD 442 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #48 Spa Hotel in Playa del Carmen
    • #59 Family Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    Photos
    Traveller (13149)
    Pool & Beach (2618)
    Room & Suite (1253)
    Dining (1000)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    hjussup
    Could someone who has visited tell me if the a la carte restaurants require a reservation? On the website it seems that the Japanese restaurant is the only one requiring a reservation. Thanks!
    1 May 2017|
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    YYZTRAVELLER101
    Is there wifi available throughout the resort? Free?
    1 May 2017|
    What is your answer?
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    Submit
    Deeana R
    Hi, Wondering about wifi at the resort. 1. Is it free? 2. Is it accessible from anywhere on the resort?
    1 May 2017|
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    Room Tips
    "Ask ahead of time, eco rooms are close to pools and Aqua park"
    Read review
    "The 100 Building is a great location."
    Read review
    "no elevators so if you have a stroller choose first floors"
    Read review
    "Choose a renovated room. Old rooms are tired. and quite small for 4 people."
    Read review