We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
21/11/2017 22/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Iberostar Tucan Hotel

    Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
    Lowest prices for your stay
    21/11/2017 22/11/2017
    Traveller (7753)
    Pool & Beach (1931)
    Room & Suite (834)
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (465 reviews)
    “howler monkeys” (197 reviews)
    “jungle area” (155 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    21 Nov.22 Nov.
    1 room, 2 adults, 0 children
    View all 0 deals
    Write a Review
    Reviews (6,658)
    There are newer reviews for Iberostar Tucan Hotel
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    • More languages

    2,811 - 2,815 of 4,637 reviews

    Reviewed 11 April 2011

    We have just returned from a 10 nights stay at the Tucan and have to say that it was a fantastic experience. If you enjoy wildlife but dont want to leave the beach then this is the place for you, a stroll to breakfast is...More

    1  Thank andyandgiselle
    Reviewed 10 April 2011

    We stayed March 29-April 6. That was our second trip to the area's Iberostar - we stayed at Del Beach last year. We had a blast and decided to be back. The problems started at the reception, where we were assigned a first level room...More

    3  Thank FrustratedInSeattle
    Reviewed 8 April 2011

    Prior to taking our trip to Playa Del Carmen, Mexico, at the Iberostar Tucan, we read a lot of the reviews and became concerned about some of the recent negative responses. Especially concerning the food. We spent a week at Iberostar Tucan - all inclusive...More

    2  Thank kmd1123
    Reviewed 8 April 2011

    We were in PLayacar from March 28 to April 4th. Would of loved to stay a little longer. This resort is amazing, lush, clean and most of all the staff is great. We were in building 13 facing the pool, room 1332. Great room with...More

    2  Thank JoecatMontreal
    Reviewed 7 April 2011

    this was our first time to mexico and it couldnt have been any better! we went jan 3rd through the 7th 2011 so we hadfour full days and nights we stayed in the jr suite with an ocean view it was beautiful! the weather was...More

    Thank adamccurdy
    Playacar Palace
    4,614 reviews
    #24 of 211 hotels in Playa del Carmen
    Rosewood Mayakoba
    1,737 reviews
    #1 of 211 hotels in Playa del Carmen
    The Palm at Playa
    1,551 reviews
    #21 of 211 hotels in Playa del Carmen
    Iberostar Quetzal Playacar
    4,873 reviews
    #46 of 211 hotels in Playa del Carmen
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    • Price range
    • USD 200 - USD 521 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Playa del Carmen
    • #16 Green Hotel in Playa del Carmen
    • #25 Top resorts Hotel in Playa del Carmen
    • #25 Romantic Hotel in Playa del Carmen
    • #33 Spa Hotel in Playa del Carmen
    • #35 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, VISIT US, INC. , Orbitz, TravelUp, Hotels.com, Travelocity, Cheap Tickets, TripOnline SA, Prestigia, Cancelon, Hotwire and getaroom.com so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Playa Del Carmen ,
    • Iberostar Tucan Mexico ,
    • Iberostar Tucan Playa Del Carmen ,
    • Playa Del Carmen Iberostar ,
    • Iberostar Tucan Quetzal ,
    • Iberostar Tucan Playacar ,
    • Iberostar Tucan Hotel Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (7753)
    Pool & Beach (1931)
    Room & Suite (834)
    Dining (616)
    Hotel & Grounds (4569)
    Family and Play Areas (112)
    Business Centre & Event Rooms (41)
    Bathroom (36)
    The Palm at Playa
    1,551 reviews
    1.26 km away
    Rosewood Mayakoba
    1,737 reviews
    1.17 km away
    Playacar Palace
    4,614 reviews
    .52 km away
    Iberostar Quetzal Playacar
    4,873 reviews
    .36 km away
    Nearby Restaurants
    El Tenedor
    456 reviews
    .62 km away
    Lara & Luca
    123 reviews
    .63 km away
    Sr. Dan's Margarita and Sports Bar
    223 reviews
    .65 km away
    Casa Sofia Playa del Carmen
    724 reviews
    .54 km away
    Nearby Attractions
    Jetpack Adventures
    107 reviews
    .48 km away
    Riviera Maya
    735 reviews
    .61 km away
    UltraMar Ferry
    1,434 reviews
    .64 km away
    Barcos Caribe
    625 reviews
    .65 km away
    Ask a question
    Questions & Answers
    23 October 2017|
    Response from cozumelbum | Reviewed this property |
    The stay was my 1st stay at the Iberostar Tucan so I really can't answer your question about renovations to the pool bar.
    camelia e
    15 October 2017|
    AnswerShow all 2 answers
    Response from Lesley T | Reviewed this property |
    yoy ate given a voucher for a beach towel which you can change as often as you like...id still take a towel as they are quite thin...if u lose tbe towel thete is a charge x
    14 October 2017|
    AnswerShow all 2 answers
    Response from Lesley T | Reviewed this property |
    about an hour away x
    Room Tips
    "Buildings 10 - beach, and 11-14 (closer to beach and pool), avoid 16"
    Read review
    "close to pools"
    Read review
    "You get what you pay for."
    Read review
    "Get the Oceanfront rooms if you love the beach - the jungle rooms see a ton of wildlife"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing