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Iberostar Tucan Hotel

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6,011 Reviews from our TripAdvisor Community

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Showing 4,318: English reviews
Fairview, Pennsylvania
Reviewed 17 February 2010

This was our 4th trip to this resort. We absolutely love it there. It has become like a second home we will try to go at least twice a year.

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2Thank BMead73
INDIANA
Reviewed 17 February 2010

We, my girlfriend and I, had one of the most enjoyable holidays ever in Iberostar Tucan & Quetzal Mexico. We are from Indiana, United States, and wanted a well deserved time of vacation and relaxation and spend time with one another. We stayed two weeks, end of January and beginning of February. The theme of the week was the beach...

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6Thank CHUATO
Alaska
Reviewed 17 February 2010

I had the privilege of spending 2 weeks with my girlfriend at this marvelous resort Iberostar Tucan and Quetzal in Playacar, 3 km away from Playa del Carmen. We can’t wait to return to such a beautiful Caribbean/Mayan style complex, with huge newly restored beach, wonderful staff and an extremely professional management team. We are from Alaska have talked to...

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6Thank magamma
Toronto
Reviewed 16 February 2010

I stayed at this resort with my parents and my brother from Feb. 4th to 11th. The beach was beautiful, the rooms were well kept with a comfy bed and the staff were all very nice. The food was wonderful, i am usually afraid of eating at resorts because i am a strict vegetarian, but there was more then enough...

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1Thank hlsisrad
Alberta
Reviewed 16 February 2010

Everything about this hotel was great. Staff friendly, smiling and work extremely hard everyday. The animals were taken care of well, fed and their areas were clean. Woke up the first morning to see a peacock on our balcony then on the way to breakfast, he was strutting his plumes for everyone to see. Monkeys made an appearance almost everyday...

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3Thank yorkieluver
Victoria, Canada
Reviewed 15 February 2010

**When we booked our vacation to the "Iberostar Tucan" resort, in the Mexican Mayan Riviera, the Trip Advisor overall rating was 92%. Days prior to our flight, a friend advised that there was a recent comment on the site which stated that there was a restoration project being completed by the Mexican Government at our beach and that our beach...

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5Thank willeefin
Wisconsin, USA
Reviewed 15 February 2010

We were pleasantly surprised by the Iberostar Tucan! Some of the reviews that we read were less than complimentary, and we were reallu concerned about the condition of the beach. Things worked out great. Beach: The beach renovation is complete. We stayed at the Sandos next door last year, so we knew that the sand whales and lack of beach...

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4Thank SouthernWis
Chester, United Kingdom
Reviewed 14 February 2010

written By L walmsley, My partner Eric and I and I have have just returned from here, We stayed at the Iberostar Bavaro in the Dominican Republic last year and booked this one in Mexico (tucan) simply cause we loved the service of the Iberostar last year, we knew nothing about Mexico or this particular hotel before booking, just thought...

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4Thank Sidandnancy12
Toronto
Reviewed 12 February 2010

The best part of this resort is its jungle. Seeing the animals every day is like an excursion in itself. There are monkeys, flamingos, peacocks, roosters, swans, and these funny giant rat/bunny mixture looking animals. BEACH: the best in the area. Visited the other Iberostars and also a RIU and the walk from those resorts to the beach is very...

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3Thank gizmo009
Vancouver, Canada
Reviewed 12 February 2010

Food was, adequate at best. Serving times were confusing. Little to no soundproofing in the rooms, so we were awoken by screaming kids, yelling drunkards, etc.

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2Thank TheQuietOne75

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $274 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms closer to the entrance were more quiet than rooms located closer to beach.”
 of 5 bubbles luvtoCancun, 6 Dec 2016 | Read review
“Email them in advance to ask for quiet room like us and no smoking to remind them of what you want before you arrive”
 of 5 bubbles Love2Travel4Ever2088, 30 Nov 2016 | Read review
“1400 block has great opportunity to see the monkeys. The 1400 block is noisy until about 11 pm due to the resort next door.”
 of 5 bubbles Rinny2424, 26 Nov 2016 | Read review
“Ocean view, unless you are on 3rd floor...is not really pen...too many trees or palapa roof to look around.”
 of 5 bubbles chucksue13, 22 Nov 2016 | Read review
“Best block was 15. Centre of complex and close to jungle area, pools and beach”
 of 5 bubbles angiesan2016, 20 Nov 2016 | Read review
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