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Paradisus Playa del Carmen La Perla

9,472 reviews
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Traveller (7740)
Room & Suite (1701)
Pool & Beach (1393)
Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,915 reviews)
“mole”(531 reviews)
“the grill”(526 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Paradisus Playa del Carmen La Perla
Offers & Announcements: Up to 15% MeliáRewards
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,472)Write a Review
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901 - 905 of 6,529 reviews
Reviewed 17 May 2017 via mobile

The week that my partner and I spent at Paradisus in Playa del Carmen was possibly one of the best holidays we have ever been on. The staff are all so friendly, very hardworking and attentive. The choice of food was excellent there - our...More

1  Thank Chloiaaa
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 27 May 2017

Dear Chloiaaa, We believe our employees are our biggest strength to provide the service all our guests deserve, that is why your recognition has been shared with them in order to encourage them to continue providing an outstanding service. Best regards. Annette Koelemeij La Perla...More

Reviewed 16 May 2017

The beach on the backside of the hotel is private and they actually have it separated by adult only and everyone sections and the beach was very nice and large. The clientele when we went and stayed at the adult only side was a lot...More

Review collected in partnership with Meliá Hotels International
1  Thank 107candicem
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 27 May 2017

Dear 107candicem, It is rewarding to know that your overall experience was wonderful while you enjoyed our first class facilities, the excellent food at our restaurants without excluding the warm service from our people who made you feel right at home. Best regards Annette Koelemeij...More

Reviewed 16 May 2017

Fabulous. We've stayed in some absolutely gorgeous resorts but this is true luxury at its best! The staff at the Paradisus go above and beyond to make everything absolutely perfect. A special shoutout to Armando from Royal Service. Upon our return to the Paradisus we...More

1  Thank Kristi R
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 27 May 2017

Dear Kristi R, We are pleased to know you enjoyed our beautiful facilities, activities and the attentive service provided by Armando. He will be informed about your kind words expressing he was your favorite employee from the whole trip. We hope to host you back...More

Reviewed 16 May 2017

Just come back from the perfect week at this outstanding hotel. We have travelled and stayed at lots of 5* hotels, but this one is on another level. We could not fault any aspect of the hotel or our holiday. It was perfect from the...More

7  Thank Melanie M
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 27 May 2017

Dear Melanie M, Please be sure all the employees you mentioned in your valuable review will be notified about your recognition to their amazing labor and their importance on your overall experience. We are proud of having them as part of our staff. Best regards....More

Reviewed 16 May 2017

Absolutely wonderful! Royal Service is the way to go. Excellent amenities, ultra clean, great food, incredible service! We will definitely go back in the future with friends so we can share more fond memories.More

Review collected in partnership with Meliá Hotels International
1  Thank Kevin N
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 27 May 2017

Dear Kevin N, It is pleasant to read we surpassed your expectations regarding the Royal Service benefits while you were pampered by our friendly staff. We are proud and grateful for your positive notes related to our service and attentiveness. Best regards. Annette Koelemeij La...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 355 - USD 794 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#11 Top resorts Hotel in Playa del Carmen
#13 Spa Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 355 - USD 794 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#11 Top resorts Hotel in Playa del Carmen
#13 Spa Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7740)
Room & Suite (1701)
Pool & Beach (1393)
Dining (939)
Hotel & Grounds (4211)
Bathroom (214)
Family and Play Areas (69)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
Evelyn T
22 January 2018|
Answer
Response from QD_Paradisus | Property representative |
Dear Evelyn T, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you, regarding Royal Service this a list of some amenities that you get when you stay there: • Lavish Royal Suites... More
1
Vote
Google Translation
mcid215
22 January 2018|
Answer
Response from QD_Paradisus | Property representative |
Dear mcid215, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you, please do not hesitate to contact reservaciones.paradisus.playadelcarmen@meliacom and my colleges in Reservation Department... More
0
Votes
Google Translation
Remyjack1959
21 January 2018|
Answer
Response from QD_Paradisus | Property representative |
Dear Remyjack1959, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you, in our all-inclusive package, the tips are already included. However, there are guests who usually give extra tip and... More
0
Votes
Google Translation
Room Tips
"We faced the pool on floor 2 and heard the people above us walking constantly, all night long."
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"Higher floors have less noise"
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"Garden rooms are quite. Pool rooms would probably be noisier."
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"We had a lower level room, and really liked it."
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