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Paradisus Playa del Carmen La Perla

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Traveller (8128)
Room & Suite (1942)
Pool & Beach (1413)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,969 reviews)
“mole”(541 reviews)
“the grill”(545 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,973)
There are newer reviews for Paradisus Playa del Carmen La Perla
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6,874 results
Traveller rating
5,084
1,178
374
138
100
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5,084
1,178
374
138
100
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All reviewsroyal servicemolethe grillsouth bargabi clubla palapa restaurantyhi spadinner reservationsalfredobutler serviceguest servicesswim up suitebali bedsour honeymoonpool partypersonal butlerall inclusive resort
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871 - 875 of 6,874 reviews
Reviewed 6 August 2017 via mobile

From the moment Xavier checked us in until we left it was a wonderful vacation!! Xavier was professional, polite and extremely helpful. We loved our room and all the restaurants. The pools were fantastic and the workout facility was one of the best I've had...More

1  Thank Cynthia M
Reviewed 5 August 2017

The property was very beautiful, the staff were exceptionally friendly, the service was fantastic. The food was great, staff made it very easy to relax, they did everything for us. We have been to other all inclusives & would rate this property at the top....More

1  Thank scottshel
Reviewed 5 August 2017 via mobile

The best people work here and there attention to detail and guest service is outstanding. Fehrnanda Gtz A., Javier, Paola, Sonia from guest services were wonderful. Fernando and Manuel who were at the sunset grill really ensured you were taken care of. Freddy always had...More

1  Thank Sluelllaputka
Reviewed 5 August 2017 via mobile

This has to be the best resort I have ever been to. My friend and I visited this resort in June because this us where she will be getting married. I have to say from the time you walk I walked in, i was in...More

4  Thank LaTanya T
Reviewed 5 August 2017 via mobile

what great guest service at this hotel.From check in to check out.Fehrnanda Gtz Anguiano to Javiar to Sonia.......THANK YOU VERY MUCH!!!!!!!!Also to other members of this great staff....Freddie and Marco as baggage movers.....bartenders Manuel and Roberto at pool Bar La Perla side.....Fernando and Manuel at...More

2  Thank Michael L
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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 233 - USD 868 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#18 On the Beach Hotel in Playa del Carmen
#18 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 233 - USD 868 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#18 On the Beach Hotel in Playa del Carmen
#18 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8128)
Room & Suite (1942)
Pool & Beach (1413)
Dining (946)
Amenities (100)
Family and Play Areas (69)
Business Centre & Event Rooms (20)
Questions & Answers
Ask a question
Robdra
24 May 2018|
Answer
Response from lwillis2015 | Reviewed this property |
If you go to the actual hotel website, I think there is an email address on there. Its worth a try to get info concerning reservations at the restaurants.
0
Votes
Shannon P
23 May 2018|
Answer
Response from lwillis2015 | Reviewed this property |
The resort is huge, the La Perla side is adults only. They have another side that is family/kids inclusive.
0
Votes
Room Tips
"Get a swim-up room. Pool closes at 6pm, so it was nice to be able to swim later in the evening."
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"Worth the money to book royal service and a swim up suite."
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"If you are Royal Service, you can ask for bottle service in your room - ask your Butler for details."
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"Swim-up rooms are great if you use the pool every day"
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