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Paradisus Playa del Carmen La Perla

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7,608 Reviews from our TripAdvisor Community

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Showing 5,276: English reviews
Wallkill, New York
Reviewed yesterday NEW

We recently visited La Perla for the second time and it was as good if not better than the first. The first time we had to stay in the Esmeralda side, however, this time we stayed on the La Perla side and it was definitely better than we thought. The amenities were great once again. We had a soaking tub...

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2Thank pbteach
Smithfield, Rhode Island
Reviewed yesterday NEW

Staff is unbelievable, love Anna by the pool and David at the bell stand! Outstanding food, room service was great. Great entertainment also. Rooms are huge, love the verandas, love the pool cabanas for a mid afternoon nap!

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1Thank stephaniemos
Calgary, Canada
Reviewed yesterday NEW

We were at the Resort around Christmas 2016. The Staff were Excellent especially a Hostess namely FERNANDA HERNANDEZ who was so helpful to us at all times and on one of occasions we requested for some lively music while taking in the sun at the pool. The very next day we had lively club style music which inspired everybody sitting...

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1Thank AN1415
Swift Current
Reviewed yesterday NEW

My husband and I have never done a couples only resort before and this was an amazing experience, The food, accommodations and staff were amazing. We went with two other couples and we all enjoyed it immensely.

Review collected in partnership with Meliá Hotels International
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1Thank Casmeara M
Wilmington, North Carolina
Reviewed 2 days ago NEWvia mobile

Great place, friendly staff. Great food and excellent service. They went out of the to way to please. All restaurants great ate most meals in the Royal Service Lapalpa. Excellent. Great waiter Fernando and delightful hostess. Plenty of staff. Exclusive beach was great, small but plenty of service. Great workout center and activities.

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2Thank Momrob3x
Minneapolis, Minnesota
Reviewed 2 days ago NEW

It was my friends and I first time at an "all inclusive" resort...AND our first time in Mexico! Could not have been more pleased with everything from the service to the food. Paula in Guest Services made our stay so special as well as the amazing cleaning crew/maid service that replaced our linens and prepared our bed every evening! Joe...

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2Thank KatieKay27
Province of Malaga, Spain
Reviewed 2 days ago NEW

Fantastic hotel with amazing restaurants and service. Have been already twice there for over a month between the 2 times. Really love it. However, my only thing with this hotel is that the gym closes at 8 pm. Its something i dont get it, whats the problem about having a 24 hour gym or at least opened until 23h. And...

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Thank David S
Kelowna, Canada
Reviewed 3 days ago NEW

Great resort. All staff very pleasant & accommodating. Room was larger than any I have ever stayed in, jacuzzi on deck. Cleaning staff kept the room exceptionally clean, room service was great. Eva Ciau was normally our waitress at breakfast buffet, amazing person. All in all a very enjoyable get away. Will recommend to anyone that ask. Arnie/Connie. Kelowna B.C.

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2Thank Arnold H
Reviewed 3 days ago NEW

The stay was incredible, the treatment you receive is always a royal service. There isn't much walking that you have to do, but most of it is enjoyable. There are shows every nigh and they are always different, something which was always a good twist at towards the evening. All the employees are genuinely friendly and all the bartenders do...

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1Thank Yuriy S
Connoquenessing
Reviewed 3 days ago NEW

The resort was beautiful. The staff was wonderful, especially our server Andres from the restaurant Olio. If I would ever go back to vacation in Mexico I would stay here again. The only thing that was disappointing was the ocean was very rocky.

Review collected in partnership with Meliá Hotels International
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2Thank Christine K

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $441 - $935 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
780 questions
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible have a room overlooking the pool area. Some rooms are noisy at night if located close to a bar/entertainment venue.”
 of 5 bubbles arnoldh167, 19 Jan 2017 | Read review
“The room was very nice, it was a "Swim up" to the patio.”
 of 5 bubbles richm269, 18 Jan 2017 | Read review
“Get a swim-up room, so you have access to a private pool for those rooms.”
 of 5 bubbles 118alfonsos, 17 Jan 2017 | Read review
“The private swim up was perfect - we could access the pool right from our patio!”
 of 5 bubbles AmyB527, 15 Jan 2017 | Read review
“Make sure you snatch one of the Junior Suites in La Perla and try the Jacuzzi –”
 of 5 bubbles valeriaa971, 12 Jan 2017 | Read review
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