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Paradisus Playa del Carmen La Perla

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Traveller (8576)
Room & Suite (2024)
Pool & Beach (1448)
Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,914 reviews)
“mole”(529 reviews)
“the grill”(536 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Paradisus Playa del Carmen La Perla
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 342.
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Reviews (10,405)
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7,142 results
Traveller rating
5,280
1,232
382
143
105
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5,280
1,232
382
143
105
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All reviewsroyal servicemolethe grillsouth bargabi clubrs poolla palapa restaurantyhi spadinner reservationsalfredobutler serviceswim up suitebali bedspool partyour honeymoonguest servicespersonal butler
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1 - 5 of 7,142 reviews
Reviewed today via mobile

We stayed at the end of July. We had a swim up suite. The rooms were clean, the food was great, the service was great. Everywhere we went the staff was friendly and helpful. Especially Angelica at the front desk. The beach was full of...More

Thank Bethany M
Hotel's Favourite
Reviewed 2 weeks ago

After having a great experience, we returned for a second year, which I rarely do. This year we stayed for 11 days and upgraded from a Royal Service One Bedroom Swimup to a Royal Service Master One Bedroom Swimup. We didn't expect a huge difference...More

1  Thank Damals1913
Reviewed yesterday

Hotel was clean n upscale and well maintained. Great dining experience and lots of food choices. Staff was very friendly and attentive. I would definitely stay here again. We had the royal service and it was worth the experience.

Review collected in partnership with Meliá Hotels International
Thank danielleward2018
Reviewed yesterday via mobile

Beyond expectations,las Palapas was our morning breakfast restaurant during our stay ;Gabriela our waitress was so humble and sweet Royal service in la Perla was amazing.staff was friendly, food was exquisite and spa was beyond words ask for Daniel or Grisel. Best place to relax

Thank Andrea N
Reviewed yesterday

Where do I start? All the positive reviews are correct you will not be let down in regards to service, cleanliness, and food. Top shelf liquor was available as part of the all inclusive. We did pay $139 for moet since it was my birthday....More

Thank byenarn
View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 280 - USD 887 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#15 Top resorts Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 Spa Hotel in Playa del Carmen
#21 On the Beach Hotel in Playa del Carmen
#22 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 280 - USD 887 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#15 Top resorts Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 Spa Hotel in Playa del Carmen
#21 On the Beach Hotel in Playa del Carmen
#22 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8576)
Room & Suite (2024)
Pool & Beach (1448)
Dining (1015)
Amenities (100)
Family and Play Areas (71)
Business Centre & Event Rooms (54)
Questions & Answers
Ask a question
LisaZ808
12 August 2018|
Answer
Response from balapatel | Reviewed this property |
5th Avenue is not to far from resort. We went by the shuttle provided by the resort and was free from air transat. The place is full of tourists and safe to walk around. There's a so many securiy police around. I am... More
1
Vote
Kara C
9 August 2018|
AnswerShow all 6 answers
Response from Kamila I | Reviewed this property |
We were there 31st if July to 7th of August
0
Votes
K_Wills09
6 August 2018|
AnswerShow all 7 answers
Response from Giselle M | Reviewed this property |
I just returned from the resort today and it’s the first time that I’ve stayed anywhere and did not like any of the drinks. The drinks were watered down, tasted funny and were just not good. I tried everything from a Long... More
1
Vote
Room Tips
"In the Royal building 1041,1042,1043 the balcony is twice as big. Junior garden view suite."
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"get the ROYAL SERVICE if possible"
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"Insist on an additional mattress foam pad if you're going to use the sofa bed."
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"Set aside tip money each day for your house keepers."
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