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Viva Wyndham Azteca

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3,366 Reviews from our TripAdvisor Community

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Showing 1,356: English reviews
panama city
Reviewed 2 days ago NEW

Was just there for two nights and it was alright but nothing special. I spent 6 nights at a much nicer all inclusive. The location is great within walking distance to Playa del Carmen and the beach is great. Lots of activities. Food was just alright. In the buffet there is too much pork. The free wifi was bad and...

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Helpful?
Thank panamaadam
Zionsville, Indiana
Reviewed 3 days ago NEW

This was our first visit to the Playa del Carmen area and an all-inclusive and it certainly will not be our last. We vacationed with our children and their spouses and 4 and 1 year old grandchildren. The resort is small enough that everything was easily accessible. The beach was absolutely amazing with plenty of shade and beach chairs available....

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Helpful?
Thank 200cynthial
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Mexico and especially our Resort for your family vacation. We are thrilled to hear you had an excellent time with your family and hope that your detailed review will help other visitors to choose us. Your comments about...

Earlysville, Virginia
Reviewed 3 days ago NEW

The resort is about an hour's drive from Cancun, Mexico, and it is behind protective and monitored gate, which protects a complete neighborhood of homes and other resorts in the area. One could not just drive in without a reason or purpose. Everyone from the desk staff to the maid service went out of their way to make our stay...

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Helpful?
Thank Bo R
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor. Our continuous commitment is to provide a quality service to all off our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. Please do not forget that we will be pleased to welcome you back at Viva Wyndham Azteca. Best regards,...

Reviewed 4 days ago NEW

this hotel pics do not reflect the level of amenities you will get there. It is very average. You will also have to pay for everything, such as your internet very expensive and lame ($US 35 per device!!!!) and your locker.

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Helpful?
Thank Va t
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in the Mayan Riviera. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations. It is our priority to satisfy all of...

Reviewed 6 days ago NEWvia mobile

First time in a all inclusive resort, I found this hotel to be average, I was expect it to be a great resort from all the reviews that I read, I read review after review so my wife and I picked this one expecting us to have a fun time, we stayed in room 2145 and it was on ground...

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Helpful?
Thank Manley M
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for taking the time to write your feedback regarding your stay at the Riviera Maya. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations and services. We remain at your entire disposal. Kind regards, General Manager Viva Wyndham Azteca

Clovis, California
Reviewed 1 week ago via mobile

Check in was simple and fast. They only give you two keys, which we didn't care for. Four people need four keys. Our room 3110 was very close to the bar and nightly music. I wear earplugs so it was fine for me. The room could use an update but overall was good four our family. The staff was AMAZING!...

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Helpful?
Thank DebiWiedekamp
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, We really appreciate your review published on TripAdvisor. We are grateful for your remarks about our dedicated staff and we are especially happy to know that you had a great vacation at our Resort with your entire family. Thank you for recommending Viva Wyndham Azteca. Please do not forget that we will be pleased to welcome you back...

Warsaw, Poland
Reviewed 2 weeks ago

Me and my husband stayed there for 10 days. It was our first time in Mexico and definitely not last one. Thanks to the atmosphere in this resort we had the best vacations ever. Before going there we hadn't thought we would ever want to go to the same destination again. It's so many places in the world, right? But...

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Helpful?
Thank Kamila3003
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for your review regarding the Viva Wyndham Azteca. It is very rewarding to read your good remarks about our services, facilities and friendly staff. Also we are very happy to know that we were able to exceed your expectations. We look forward to your next stay at our resort and thank you for recommending us on...

Canada
Reviewed 2 weeks ago

Staff very friendly and helpful. Arrived late at night and put in the last free room in hotel which was very small and just a small window.Spoke to Sunwing rep and desk staff and were moved the next afternoon to a lovely room overlooking trees and ocean. Food was excellent,good variety and always had a Mexican section. We were able...

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1Thank Gail C
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor. We work every day with the commitment to provide a quality service to all of our guests. It is a joy to hear that we achieved our constant goal in your recent visit to our property despite the inconveniences upon arrival. Please do not forget that we will be...

Leicestershire, United Kingdom
Reviewed 2 weeks ago via mobile

Just returned from two weeks holiday 5th - 19th November and make the following comments. Checking - straight forward and quick. We were given a room I requested on the ground floor near the pool. This was ideal for us as there is no lift and we have arthritic knees. Room - 1107 spacious with two double beds. Large walk...

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Helpful?
2Thank Anna R
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Azteca for your 2 week vacation in Mexico. We are glad to know that you had the chance to enjoy your vacation at our Resort. It is a pleasure to know that our services and facilities met with your expectations. Again thank you for recommending...

Warsaw, Poland
Reviewed 2 weeks ago

Food - Great, every day a different theme. Was there in September and no queues. Rooms - a little outdated, especially the bathroom needed a renovation Pool area - very nice, enough spaces (again, was there in September, which is out of season) Beach - really beautiful, water clear, only the smell of the engines due to watersport was a...

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Helpful?
Thank Adam_Wars
feedbackaz, Director General at Viva Wyndham Azteca, responded to this review

Dear guest, Thank you for having taken the time to write this positive review. We are delighted to read that our excellent price-quality relationship met with all of your personal expectations. Thank you very much for taking the time and trouble to mention you observations and suggestions. Your insightful comments are highly appreciated. Your experience and the information you are...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Be close to everything. White sand beaches. Mayan ruins. Lush jungles. A championship golf course. And exciting nightlife. The Wyndham Azteca All-Inclusive Resort, a stunning resort on the breathtaking Mayan Riviera on the east coast of the Yucatan, has it all. And it's just 45 minutes from Cancun International Airport in Mexico. Explore captivating Mayan ruins. Find your own private seaside cove, or experience the fun in the sun and nightlife of Playa Del Carmen, just two miles away. ... more   less 

Additional Information about Viva Wyndham Azteca

Address: Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $293 - $862 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viva Wyndham Azteca 3.5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Viva Wyndham Azteca Hotel Playa Del Carmen
Viva Azteca
Wyndham Playa Del Carmen
Playa Del Carmen Viva Azteca
Playa Del Carmen Wyndham
Viva Wyndham Azteca Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#37 Top resorts Hotel in Playa del Carmen
#45 Family Hotel in Playa del Carmen
#47 On the Beach Hotel in Playa del Carmen
#64 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Viva Wyndham Azteca staff and other travellers.
377 questions
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Questions? Get answers from Viva Wyndham Azteca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Watch for deals, especially during "off" season”
 of 5 bubbles 349bor, 4 Dec 2016 | Read review
“oceon front,2nd or 3rd floor”
 of 5 bubbles GailC743, 21 Nov 2016 | Read review
“get a room by the pool-----middle of resort and close to everything”
 of 5 bubbles Kapbrampton, 20 Nov 2016 | Read review
“1215 was very nice”
 of 5 bubbles rcm682, 20 Nov 2016 | Read review
“There are no good rooms that we saw”
 of 5 bubbles SeuttT, 17 Nov 2016 | Read review
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