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Viva Wyndham Maya

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Traveller (8028)
Pool & Beach (2086)
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Overview
  • Excellent32%
  • Very good44%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“don diego”(111 reviews)
“pool bar”(205 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Viva Wyndham Maya
Special Offer: Select a Room or Suite
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Offers from Viva Wyndham Maya
Special Offer: Select a Room or Suite
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Reviews (7,045)
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2,710 results
Traveller rating
771
1,075
536
205
123
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771
1,075
536
205
123
Show reviews that mention
All reviewsdon diegoa la carte restaurantspool baradult poolboogie boardsanimation teamthe mexican restaurantsister resorthot dogsgated communitynightly showspurified waterkids clubpasta stationother resortsmake reservationsstar resort
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1 - 5 of 2,710 reviews
Reviewed 3 days ago

What I noticed about many one star reviews of this resort is that people are extremely specific, picky, and want everything handed to them. I would not specifically call Viva Wyndham Maya a paradise or a luxury resort but instead an enjoyable experience for everyone...More

Thank Adrian W
Response from feedbackma, Director General at Viva Wyndham MayaResponded yesterday

Dear customer, Thank you for your fantastic review. It means so much to us when our guests take the time to recognize the large variety of all-inclusive services offered at the Resort. But most of all, when the employees are recognized for their hard work...More

Hotel's Favourite
Reviewed 3 weeks ago

Viva Wyndham Maya is a beautiful resort. Lots of beautiful trees and flowers around the resort. Nice little thatched walkways through to the lobby and main restaurant. The beach is beautiful. Plenty of lawn chairs available on the beach. We never had to get up...More

1  Thank Colleen R
Response from feedbackma, Director General at Viva Wyndham MayaResponded 3 weeks ago

Dear Customer, Thank you for sharing your 5 star review of your recent stay with us at Viva Wyndham Resorts. We feel privileged that you chose to spend your vacation with us at the Viva Wyndham Maya and we am extremely proud of the team...More

Reviewed 4 days ago

Lets just say we checked in and out. I am not a picky person trust me I have stayed at other viva wyndham and loved it while others didn’t.. I am not high maintence however cleanliness is a must for me. We walked in and...More

3  Thank ggtati2006
Response from feedbackma, Director General at Viva Wyndham MayaResponded 3 days ago

Dear customer, Thank you for taking the time to write your feedback regarding your visit to the Riviera Maya. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. The incident that you mention has been...More

Reviewed 5 days ago via mobile

I visited the hotel as a day pass, I am mexican and living currently at Playa del Carmen, we made a reservation, and upon our arrival at 10am, Arely from front desk with the worst attitude she just said she did not have any reservation,...More

1  Thank Fhër P
Response from feedbackma, Director General at Viva Wyndham MayaResponded 4 days ago

Dear customer, Thank you for taking the time to write your feedback regarding your recent visit to our Resort. The incident you describe in your review has been brought to the attention of the Resorts Management and the Reception Manager. Rest assured that the appropriate...More

Reviewed 1 week ago

I am disappointed with this resort to say the least. I have traveled a lot of all- inclusive resorts and this one is not one I will return to.The rooms are not bad, they are clean but you get one bottle of water in your...More

2  Thank DMG5965
Response from feedbackma, Director General at Viva Wyndham MayaResponded 1 week ago

Dear guest, Thank you for the review regarding your recent stay at the Riviera Maya. We are sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. We kindly inform you that we do not allow clients...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 154 - USD 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Playa del Carmen
#50 Top resorts Hotel in Playa del Carmen
#60 Spa Hotel in Playa del Carmen
#74 Romantic Hotel in Playa del Carmen
#76 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 154 - USD 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Playa del Carmen
#50 Top resorts Hotel in Playa del Carmen
#60 Spa Hotel in Playa del Carmen
#74 Romantic Hotel in Playa del Carmen
#76 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8028)
Pool & Beach (2086)
Room & Suite (1112)
Dining (716)
Family and Play Areas (227)
Amenities (79)
Business Centre & Event Rooms (13)
Questions & Answers
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Div1888
16 May 2018|
AnswerShow all 2 answers
Response from feedbackma | Property representative |
Dear guest, Thank you for contacting us directly to clarify your questions for your upcoming stay in July. We kindly inform you that we provide one 600 ml bottle of purified drinking water in the guests rooms upon arrival... More
1
Vote
Google Translation
tyrja1975
11 May 2018|
Answer
Response from feedbackma | Property representative |
Dear Client, Thank you for booking the Viva Wyndham Maya for your vacation in August. We kindly inform you that our Resort does not offer room service. However the Viva Wyndham Maya offers 24 hours of Food & Beverage... More
0
Votes
Google Translation
Stephanie E
9 May 2018|
AnswerShow all 2 answers
Response from feedbackma | Property representative |
Dear guest, We kindly inform you that the VIP bracelets are only granted to customers who made their reservation directly through the Wyndham website or whom are members of 'Club Viva'. Therefore it is not possible to... More
0
Votes
Google Translation
Room Tips
"moldy beds dont stay"
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"no need to upgrade"
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"if you want to be closer to all the activities and pools, choose the room close to the main area."
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"We had a partial ocean view, if I was to go again I would request full ocean view. There was never a problem..."
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