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Viva Wyndham Maya

02/07/2017 03/07/2017
1 room 2 adults 0 children
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6,480 Reviews from our TripAdvisor Community

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Calgary, Canada
Reviewed 2 days ago NEW

Smaller resort then I'm used to. The resort is older but well maintained. The staff are friendly and helpful. The beach was really nice with lots of chairs and trees to be shaded if needed. The food was boring and just okay, service was amazing though. The neighborhood (Playacar) is beautiful. You can go for a walk to the shopping...

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Helpful?
Thank Corey S
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for taking the time to provide our team with your positive feedback in regards to your recent stay with us at the Viva Wyndham Maya. We are so delighted our team, the wonderful beach and the convenient location created nothing but a memorable stay. We wish you only the best of future travels and look forward...

Fayetteville, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 10 March 2017

Big and beautiful. My room had a westerly view, with lots of trees and spectacular sunsets. The room was big and clean, with a nice firm king sized bed. I didn't like the shower head in my bathroom. It was a long tube that shot water in a V shape, which would spray water on both of my shoulders but...

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Helpful?
1Thank sean s
About Hotel's Favourite Review
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Mexico and especially our Resort for your vacation. We are thrilled to hear you had an excellent time and that you thoroughly enjoyed all of the services and facilities. Your comments about the fun and relaxing time you...

Austin, Texas
Reviewed 1 week ago

First of all, the location is excellent. I have been to Playa del Carmen several times and the beach area at this hotel and in Playacar (neighborhood next to town) is beautiful. The staff was very friendly and accommodating. Service was excellent. HOWEVER, the buffet/beach food at this all inclusive LACKS VARIETY...AND CHICKEN DISHES! If you like hamburgers, hot dogs...

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Helpful?
Thank SeaKitty4c
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We can assure you that all of our clients’ opinions are very important to us because it is the most reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have experienced during your...

Gatineau, Quebec
Reviewed 2 weeks ago

Travelled April 15-22, 2017 Direct flight - Ottawa-Cancun (Sunwing) - We arrived at the Cancun airport at 10:00pm (left 1.5 hours later than scheduled from Ottawa) - Went through customs and security fairly quickly. Canada Transfers was waiting for us when we exited the terminal. We arrived at the Viva Wyndham Maya at 11:45pm. Check-in went quick as we were...

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Helpful?
3Thank CaroleLR
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, We would like to express our deepest gratitude for your generous comments and for posting your review on TripAdvisor. We are very pleased to know that you enjoyed your visit to our beautiful Resort. We are also delighted to hear that we were able to exceed your expectations with our All-Inclusive service, wonderful beach and large variety of...

Indianapolis, Indiana
Reviewed 3 weeks ago

We stayed here for Spring Break with 4 kids (14,16,17,18) and 4 adults. Overall we were happy with our stay, but the food being the only real downfall! The buffet was not the best. Everyday the same with little or no variety. The dinners were themed supposedly, but other that an Italian or Mexican flag hung up, the items were...

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Helpful?
1Thank B.D. M
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Thank you for your kind review. We are glad that your overall appreciation of our Resort, its services and facilities was positive, but regret that not everything was perfect. We assure you that the involved departments were informed about your comments and we will do our utmost to improve the quality of our services. Thank you once more...

lazydaisy
Reviewed 3 weeks ago via mobile

Nearly checked out on check in & wish we had. Had a nice time as we were part of a group but was very pleased to leave. Big pools lots to do & entertainment every evening. Food & drink plentiful. So so many people.

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Helpful?
1Thank lazydiasy
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you so much for your valuable comments on your vacation to the Riviera Maya. It is very important for us to receive feedback from our guests and to hear about your vacation experiences. Please remember that we will be glad to welcome you back at Viva Wyndham Maya Sincerely, General Manager Viva Wyndham Maya

f3claire
Reviewed 4 weeks ago

Hotel is on a lovely part of the beach. Food is not the best, sometimes cold and not a great deal of variety. Mexican a la carte is very good with good service. Evening entertainment is definitely a highlight, some really fantastic shows, only let down is there is no waiter service so you have to fetch your own drinks....

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Helpful?
2Thank f3claire
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, We sincerely appreciate your positive review about your vacation at the Riviera Maya. Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this. We look forward to welcoming you back to our Resort in the future. Best regards, General Manager Viva Wyndham Maya

Kelowna, Canada
Reviewed 19 April 2017

Clean room and grounds, great staff throughout the resort, enjoyable night shows. The al a carte restaurants were delicious. Buffet dining room had enough variety that we always left satisfied. We walked from hotel into Playa del Carmen along the beach which was about a half hour walk. This hotel also has an adult pool which is set further back...

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Helpful?
1Thank 506lorie
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you and your partner at Viva Wyndham Maya during your recent vacations. It is a pleasure to know that you enjoyed our all-inclusive services and facilities. Furthermore, we are happy to know that you would choose us again in the future. We look forward to welcoming you back to...

Virginia Beach, Virginia
Reviewed 18 April 2017

This is our third stay in an all-inclusive so review is based somewhat on comparison. This is a great resort and we had an excellent time! Check-in: no lines, a long waiver to sign (written in many languages it is hard to find the English within all the text), nice intro to resort by a young man. Intro is also...

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Helpful?
2Thank Lisa B
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, We highly appreciate the fact that you took your precious time to write a detailed review. Your special mention of the services that enhanced the quality of your trip is greatly appreciated. We are pleased to hear that the Trapeze really made the vacation at our Resort unforgettable. Reviews like yours serve to motivate us even more. Both...

Calgary, Canada
Reviewed 15 April 2017

The people at this resort are amazing. Adalberto makes they best cappuccino I have ever had. Our room 2200 was beautiful. We had two patios one smaller one and one with two lounge chairs and a Jacuzzi tub. The view from this room was spectacular. The only down side was the food in the buffet. It was small and always...

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Helpful?
2Thank 66shirley
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Maya during your recent vacations. It is a pleasure to know that you enjoyed our services and facilities. Furthermore, we are happy to know that we exceeded your expectations. Our customer’s satisfaction is our constant goal. We look forward to your return visit and again...

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02/07/2017 03/07/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Viva Wyndham Maya

Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $208 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viva Wyndham Maya 3.5*
Number of rooms: 604
Reservation Options:
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Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Maya Viva Wyndham
Wyndham Hotel Playa Del Carmen
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#46 Top resorts Hotel in Playa del Carmen
#49 Family Hotel in Playa del Carmen
#52 Spa Hotel in Playa del Carmen
#58 On the Beach Hotel in Playa del Carmen
#74 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Viva Wyndham Maya staff and other travellers.
896 questions
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Meaford, Canada
Ontario, Canada
7 months ago

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Questions? Get answers from Viva Wyndham Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a ocean view room and stay away from the garden rooms as they are very loud due to the entertainment. Room 2200 was fantastic”
66shirley, 15 Apr 2017 | Read review
“Building 3 is farthest from the action with not much for views but it is quiet.”
JWeibel, 8 Apr 2017 | Read review
“Smaller resort so everything is close”
cmeloche, 5 Apr 2017 | Read review
“First or second floor is better to view & stay away from animals.”
470np, 26 Mar 2017 | Read review
“ask for 3rd floor (highest avail) for views or near the adult pool for new rooms”
  • beautiful sunsets
marchbreakneeded, 25 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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