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Gran Porto Resort

Constituyentes No. 1, Playa del Carmen 77710, Mexico
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1 room, 2 adults, 0 children
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Close 
  • La Galeria de Playa
    0.2 km
  • 4 star hotel
  • Free Wifi
Reviewed yesterday
Relaxing resort!
Great get away. Perfect weather for the entire week. Excellent... more
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9,098 Reviews from our TripAdvisor Community

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Showing 6,495: English reviews
Reviewed yesterday NEWvia mobile

Great get away. Perfect weather for the entire week. Excellent service by Aracely and Israel. Made sure we never went without. Plenty of eating options. Some were hit or miss. This resort is on the beach and only a few blocks from the main area of town. Lots of shopping and eating choices there.

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Thank Julie R
Reviewed 2 days ago NEW

We had a wonderful stay at Gran Porto. We stayed a week in the beach walk out room. It was very nice being able to walk straight to the beach or pool. I especially want to praise Maria's Mexican Restaurant. Each time we went we had the pleasure of having Adan as our waiter. Each and every time he went...

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Thank Juan C
Reviewed 2 days ago NEW

Very friendly staff. Entertainment was great. The service was friendly and very attentive. Jesus and other staff members kept the drinks fresh all day by the pool and beach. Food is decent for an all inclusive resort. I would absolutely recommend upgrading to ocean front room and the ability to visit their sister hotel next door. My wife and I...

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Thank Attila J
Reviewed 2 days ago NEWvia mobile

So I spent a week down here with my family and had so much fun. I really enjoyed staying at this resort. The food is great, our room was always clean and neat, no complains. Outside in the pool area I met Aranza, Cesar, Bernie and Mike, super awesome team. Totally recommend coming here, will definitely return. Liliana was such...

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1Thank Scott S
A TripAdvisor Member
New York City, New York
1 review
Reviewed 2 days ago NEWvia mobile

One word... Bernardo.... he made the trip amazing. So friendly so helpful so fun. Already booking to come back just to see him. 👍👙The upgrade to the oceanfront suite was definitely worth it. Nothing better than waking up to the sound of the waves in the morning.

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1Thank A TripAdvisor Member
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Member of TripAdvisor, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read that you had such a wonderful holiday with us and that our staff went above and beyond to provide you with a remarkable service. Please rest...

Reviewed 2 days ago NEWvia mobile

Great vacation once again at Porto ! Mike , along with Bernie and Alanza from sports were FANTASTIC !! Pablo's waiter service as well once again !!! Food was great also ;) Hot tub needs a makeover this year for sure tho ;(..rest was as usual..fabulous !

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Thank Gretchen S
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Ms. Gretchen S, Thank you very much for taking the time to share your impressions regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read that you had a wonderful holiday with us and that our staff provided you with such a remarkable service. It will be our pleasure to share...

Reviewed 2 days ago NEW

We had the best time in Playa in this Hotel. Arturo and the team from the front desk helped us to get a wonderful room with ocean view. All people in the lobby and restaurants did their best to make our stay so perfect. We will com back

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Thank Dr. Michael R. S
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Dr. Michael R. S, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and for letting us know how wonderful your past holiday with us was and to know that our team went above and beyond to provide you with a remarkable service. It...

West Kelowna, Canada
Reviewed 3 days ago NEWvia mobile

Bernardo was a amazing person. Every time he seen me he made sure to say hi to me and always remembered my name. Made me feel very special The gran Porto was a great resort I will always want to come back here. It is my 3rd time and I will be back again for sure!!!!

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Thank 250sammy008
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear 250sammy008, We would like to thank you for taking the time to share your impressions regarding your recent stay in Gran Porto Resort with all of us. We are overjoyed to read that you have granted us with the opportunity to host you for the third time! This is greatly motivating. Thank you for preference. It will be our...

Minneapolis, Minnesota
Reviewed 4 days ago NEW

We had an amazing week in Playa again at the Gran Porto Real Resort. Special thanks to Mariana at Maria's for an incredible off menu five course meal. Eliazar and Lizbeth at El Pescatore and of course Sarain for all the great wine. And of course our great concierge staff at both hotels, Royal and Gran Porto, Jaime and Maria!

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Thank rstatz10
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear rstatz10, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and for letting us know what an incredible service you recieved and that you fully enjoyed your vacations with us. It will be our pleasure to share your kind comments to the members of...

Reviewed 4 days ago NEWvia mobile

The hotel is in a great location close by 5th Avenue. The staff are wonderful, & a big acknowledgement to the entertainment staff they are amazing; cesar, oranza, Miguel & Bernie. Thank you to everyone at the hotel for a wonderful vacation in playa del Carmen.

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Thank Anna K
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Ms. Anna K, Thank you so much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read that you had an incredible holiday with us and that our staff provided you with such a remarkable service. Please rest assured that we will share...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $256 - $687 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Orbitz, BookIt.com, Cheap Tickets, Booking.com, Travelocity and Hotels.com so you can book your Gran Porto Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#16 Top resorts Hotel in Playa del Carmen
#21 Spa Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
591 questions
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MILLSTONE NJ
4 months ago

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Questions? Get answers from Gran Porto Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You definitely want an ocean front room.”
 of 5 bubbles 392attilaj, 22 Jan 2017 | Read review
“see view is the best”
 of 5 bubbles drmichaelrs, 22 Jan 2017 | Read review
“Ocean front or ocean view either type is great!”
 of 5 bubbles rstatz10, 20 Jan 2017 | Read review
“Be sure to book an Ocean Front room on the 2nd floor or higher for the best view of the pool and beach.”
 of 5 bubbles FirstHandViews, 12 Jan 2017 | Read review
“We had a beach view which was incredible to wake up to everyday.”
 of 5 bubbles billbM6057SB, 5 Jan 2017 | Read review
5 of 5