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Gran Luxury Playa del Carmen

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Traveller (14)
Pool & Beach (2)
Traveller (14)
Pool & Beach (2)
Room & Suite (2)
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About
Property amenities
Pool
Wheelchair Access
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
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Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Luxury
Family
Reviews (8)
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5 results
Traveller rating
3
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2
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Time of year
LanguageEnglish
3
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1 - 5 of 5 reviews
Reviewed 10 March 2018 via mobile

The only reason I gave 3 stars instead of 1 is because of the wonderful staff. The resort was under going a change in ownership and construction. We didn't get the room we paid for, half of the restaurants at the resort were closed at...More

Thank Kari F
Reviewed 9 March 2017

This place is completely adequate for a 3-4 star hotel (but DEFINITELY NOT 5 STAR). We had a great trip, but mostly because the city was so nice. My idea of an all inclusive is somewhere that is nice enough that you could stay for...More

Thank L B
Reviewed 15 February 2017 via mobile

Cesar very nice staff member of sports and entertainment and is very helpful and made us feel welcome at the resort, very easy to talk to gives good information. this resort is very beautiful and amazing this is my first time staying here and i'm...More

Thank Madison T
Reviewed 15 February 2017 via mobile

amazing staff! cesar from entertainment was a very nice staff member and was very helpful, along with everyone else! Great hotel would come here every year if i could! Everyone is very friendly and there is always something to do:)

Thank Allie B
Reviewed 18 December 2015

One of the most pleasant vacations ,super clean place , great food,super friendly staff on any position (form the gardener until supervisors are very friendly) One of the most large hotels and really pleasant as far as location super close to any activity that you...More

Thank liderman T
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Questions & Answers
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Room Tips
"I am not sure if any of the rooms here are quiet, so be prepared for that."
lb523
8 Mar. 2017
Read review
"super friendly and very easy going .they work with you as your convinience ."
lidermant
17 Dec. 2015
Read review
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
459
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