We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Mahekal Beach Resort

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Mahekal Beach Resort
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_baseline_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,301 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mahekal Beach Resort
See the most recent reviews
Showing 1,795: English reviews
Glossop, United Kingdom
Reviewed 8 December 2013

I booked here months ago but on arrival i was told i had to go to the 'other' reception. This turned out to be the reception of hotel las palapas next door.should have been told this when booking as i wouldn't have booked if id known i was being dumped elsewhere inferior hotel.don't make same mistake as me. To rub...

 Report
Helpful?
3Thank kuepper
SocialMahekal, Gerente at Mahekal Beach Resort, responded to this review

Greetings to the UK, Thanks for taking the time to write this review. Since some months ago, Hotel Las Palapas and Mahékal are undergoing a merging process, to at one point become the same Hotel. Renovation works were done at both properties, to deliver a new beachfront experience in Playa del Carmen. We understand your frustration, and apologize for any...

Reviewed 8 December 2013

We were under the impression this place was quiet beach get away we found construction noise from morning till night on both sides of the resort. There is a strong sewer smell all the time. The food was ok I would suggest breakfast and lunch for meals and going into town for dinner.

 Report
Helpful?
10Thank RMM169
SocialMahekal, Gerente at Mahekal Beach Resort, responded to this review

Greetings from Playa! Yes, our motto is to offer relaxation, and a place to unwind and disconnect. We apologize for the inconvenience caused by our construction works, but we are working to offer a fully renovated 'mahekal' experience. The construction you experienced, was done at some of our villas, that now have a similar layout but different interiors and decoration....

Kansas City
Reviewed 5 December 2013

This review is quite late as we stayed in July, but was one of our best vacations ever. We booked a Garden Palapa, but stayed in a Ocean View single story palapa (3rd row from beach - 2nd palapa from public access) and enjoyed our cozy room for a family of 4. Grounds are beautiful and property is maintained very...

 Report
Helpful?
2Thank kcroadtripper
wisconsin
Reviewed 3 December 2013

We just returned from a 7-night stay at Mahekal, our third in four years. As always, we had a wonderful time. The service continues to put this place in a different category: front desk staff were accommodating and helpful, Boli in particular; breakfast waiters were great - Rogelio, Luis and (Gabriel . . . slightly older than the others, been...

 Report
Helpful?
2Thank shoegirl72
San Francisco, California
Reviewed 2 December 2013

Stayed at Mahekal over thanksgiving 2013. Pros: the bungalows/palapas are beautiful, whether on the beach or garden. Pretty walking trails, nice beach, smaller resort, so very warm and personable atmosphere. Quiet nights except for waves crashing. Food is good, with generous variety day to day (dinner, breakfast all the same). Cons: hotel is located between public beach access. In some...

 Report
Helpful?
3Thank SunnyRN123
SocialMahekal, Gerente at Mahekal Beach Resort, responded to this review

Thanks for sharing your opinion on Trip Advisor. It's always good to read them because they help us recognize our guests favorites, and those details where we need to pay more attention. We apologize for the inconvenience caused by our construction works, and it's good to read the only interruption your nights had, was the waves crashing. Phase one remodeling...

Fredericksburg
Reviewed 2 December 2013

My husband and I stayed here for a week and thought it was a wonderful experience. The staff and facilities are both wonderful. The food overall was good, but I would recommend eating breakfast and lunch at the resort and going out for dinner if you really want to experience the local flavor. We highly recommend it.

 Report
Helpful?
1Thank VAAngieB
Rome, Italy
Reviewed 26 November 2013

Ask for Josè, Gabriel and Luis. They'll help you with some pleasure. It's a really nice and relaxing place. Recommended for all especially for nature lovers. Enjoy your stay there :-):-):-):-):-):-):-)

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Francesco F
Los Angeles, California
Reviewed 24 November 2013

My husband and I just returned from 9 nights at Playa del Carmen's Mahekal Beach Resort and enjoyed every minute of our stay! From the moment we arrived and were happily greeted and checked-in by, who would be become our go-to guy and pal, Boli (Mahekal's official concierge but pretty much THE MAN at Mahekal), we knew we'd made the...

 Report
Helpful?
2Thank Anabel S
SocialMahekal, Gerente at Mahekal Beach Resort, responded to this review

Thanks so much for your reply. It was very pleasant to read such a positive review. We are very passionate about our staff and service, and it's great to know you enjoyed it. Yes, we know Boli is the man when talking about special attention, glad to read he made you feel at home. Will share your good comments to...

Victoria, Canada
Reviewed 23 November 2013

Just finished a four night stay. Be aware the hotel is currently undergoing some pretty extensive renos to a large block of rooms in the middle of the resort. Constructions starts early in the day and gors to at least 6 or 7 at night. Although the noise was not overly annoying it does distract from the atmosphere the resort...

 Report
Helpful?
3Thank camboy70
SocialMahekal, Gerente at Mahekal Beach Resort, responded to this review

Thanks so much for taking the time to write a review. We apologize for any inconvenience caused by construction works during your stay, and appreciate your understanding. We are pleased to read that our team was attentive, will share the good comments with everyone. We agree that oceanfront breakfast is one of the best moments of a Mahékal stay. The...

Houston, Texas
Reviewed 22 November 2013

We stayed at Mahekal Beach Resort for three nights in September 2013. While the resort itself was nice at first glance, the villas are pretty old and a bit filthy. I was supised not to have a bathtub, only a shower. In addition, we lived in a villa that was close to a bar in the neibouring resort and they...

 Report
Helpful?
2Thank Ekaterina S
SocialMahekal, Gerente at Mahekal Beach Resort, responded to this review

Greetings to Texas, Thanks for writing a review and sharing your opinion with other travelers and us. None of our rooms have bathtub, except for those additions included on the renovation plans that will offer plunge pools at some of our villas. We are glad to read you liked our beach, being on the north end of Playa gives us...

2,897 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2451)
Viewed
Room/Suite (333)
Viewed
Pool/Beach Area (491)
Viewed
Hotel & Grounds (397)
Viewed
Dining (151)
Viewed
Family/Play Areas (9)
Viewed
View from Room (148)
Viewed
Business Centre/Function Rooms (3)
Viewed
Bathroom (39)
Viewed
2:41
Videos (1)
Viewed
Other (879)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (368)
Viewed
Beach (16)
Viewed
Garden View Double Room (48)
Viewed
Garden View Palapa King Room (45)
Viewed
Ocean Front Double Room (43)
Viewed
Ocean View Palapa Double Room (43)
Viewed
Pool (10)
Viewed
Dining (40)
Viewed
The Hotel (123)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Hotel & Grounds (16)
Viewed
Pool/Beach Area (27)
Viewed
View from Room (9)
Viewed
Bathroom (2)
Viewed
Room/Suite (12)
Viewed
Family/Play Areas (2)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.5 km away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#43 of 213 in Playa del Carmen
1,269 reviews
0.8 km away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#30 of 213 in Playa del Carmen
1,298 reviews
1.3 km away
The Palm at Playa
The Palm at Playa
#23 of 213 in Playa del Carmen
1,129 reviews
Show Prices
Show Prices
Show Prices
7.1 km away
Fairmont Mayakoba
Fairmont Mayakoba
#6 of 213 in Playa del Carmen
3,290 reviews
1.0 km away
Thompson Playa Del Carmen
Thompson Playa Del Carmen
#8 of 213 in Playa del Carmen
475 reviews
0.8 km away
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel & Beachc...
#17 of 213 in Playa del Carmen
565 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $301 - $634 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Hotels.com, Travelocity, BookIt.com and Jetsetter so you can book your Mahekal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#17 Family Hotel in Playa del Carmen
#20 Spa Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen
#22 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mahekal Beach Resort staff and other travellers.
148 questions
Ask a question
Los Angeles, California

See all questions (148)

Questions? Get answers from Mahekal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beachfront room was amazing! Not very private due to all the walk by traffic during the BPM festival, otherwise it was fantastic.”
 of 5 bubbles 857nicholass, 21 Jan 2017 | Read review
“The garden rooms are very nice, but if you want beach front, their are several options to choose from.”
  • A garden view room
 of 5 bubbles GNS174, 20 Jan 2017 | Read review
“Look at the map. There is a very lush "jungle" section, a beautiful garden and other units closer to the beach. They are ALL nice.”
 of 5 bubbles 925Calimom, 14 Jan 2017 | Read review
“If you want quiet, choose a room with view to the garden.”
 of 5 bubbles Y3957KQamandag, 11 Jan 2017 | Read review
“Top floor palapas with ocean views can't be beat!”
 of 5 bubbles mahrinahs, 6 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay