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Mahekal Beach Resort

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Traveller (3743)
Room & Suite (882)
Pool & Beach (755)
Overview
Hotel website
E-mail hotel
Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
Additional information
Visit Hotel Website
Reviews (3,362)
Filter reviews
2,600 results
Traveller rating
1,791
551
143
61
54
Traveller type
Time of year
LanguageEnglish
More languages
1,791
551
143
61
54
Show reviews that mention
All reviewsshangri la caribehalf boardpalapa stylefuego restaurantlas olasgarden viewbreakfast and dinnerlas palapaspalapa roofocean frontping pongfifth avenuethe penthouseinfinity poolyogurtpalm treesthe wait staff
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1 - 5 of 2,600 reviews
Reviewed yesterday via mobile

The place is very nice, and the personnel is really helpful. Our flight delayed (24hrs) and we missed one night, they were really helpful to give us the time of our lives here! They arranged a nice sea side dinner, and Emanuel did the best...More

Thank Stefan v
Response from ItzePerez, Social Media & Marketing Manager at Mahekal Beach ResortResponded yesterday

Dear Stefan, We truly appreciate your loyalty and preference. Thank you for choosing Mahekal Beach Resort as your home away from home and for sharing your feedback on TripAdvisor. I am thrilled that you have enjoyed our hospitality also this time and felt so well...More

Hotel's Favourite
Reviewed 22 September 2017

This hotel is a great combination of quiet oasis and centrally located. When you're in the resort you feel miles away from the hustle and bustle, but you're a 10 minute stroll from Quinta Avenida. We stayed in a king palapa near the Fuego pool,...More

16  Thank Lindsey B
Reviewed 4 days ago via mobile

We stayed at Mahekal for a week in August and the staff was amazing. The resort was kept very clean and everyone was friendly, helpful, and attentive. We enjoyed everything we ate at the resort. Gabriel checked on us every single day to make sure...More

Thank caitlyn c
Response from ItzePerez, Social Media & Marketing Manager at Mahekal Beach ResortResponded 3 days ago

Dear Caitlyn, First of all we would like to express our sincerest gratitude for your trust and loyalty to us for your holidays and for choosing Mahekal Beach Resort this time around, it is indeed a great source of satisfaction to read that once again...More

Reviewed 6 days ago via mobile

I love it here and cannot wait to go back. I left to stay at another hotel for the remainder of my vacation and I've regretted it ever since. The location is perfect, it's right off the main street (fifth) where you can find restaurants...More

Thank Jocelyn C
Response from ItzePerez, Social Media & Marketing Manager at Mahekal Beach ResortResponded 5 days ago

Dear Jocelyn, Many thanks for your review on TripAdvisor and your recommendation. We are glad that you particularly noticed the friendliness and efficiency of our Guest Service staff. We hope to have the pleasure of hosting you back soon. Best Regards, Itze Pérez Social Media...More

Reviewed 1 week ago via mobile

I would eat every day breakfast at the restaurant by the pool, where they serve the breakfast buffet every morning. All the servers including Andres were amazing so hospitable. It was so enjoyable to eat our meals every day with wondeful food, great service, and...More

Thank angelangie9008
Response from ItzePerez, Social Media & Marketing Manager at Mahekal Beach ResortResponded 6 days ago

Dear Angelangie9008, It's fantastic to hear you enjoyed your stay with us so much! We're delighted we could accommodate you during your stay and that we left you with a wonderful impression. Your praise for our welcoming service and clean rooms is much appreciated! Thank...More

View more reviews
About
Description
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, ...More the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Spa
Restaurant
Free Internet
Free Parking
Bar/Lounge
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Room Service
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
195
Price range
USD 85 - USD 470 (Based on Average Rates for a Standard Room)
Formerly known as
Shangri-La Caribe
Also Known As
Mahekal Beach Hotel Playa Del Carmen
,
Shangri La Caribe Hotel
,
Shangri La Caribe Playa Del Carmen
,
Mahekal Beach Resort Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
195
Price range
USD 85 - USD 470 (Based on Average Rates for a Standard Room)
Formerly known as
Shangri-La Caribe
Also Known As
Mahekal Beach Hotel Playa Del Carmen
,
Shangri La Caribe Hotel
,
Shangri La Caribe Playa Del Carmen
,
Mahekal Beach Resort Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (3,743)
Room & Suite (882)
Pool & Beach (755)
Dining (282)
Family and Play Areas (20)
Business Centre & Event Rooms (5)
Nearby
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Questions & Answers
Ask a question
Fletch511
16 September 2018|
AnswerShow all 2 answers
Response from jjvfla | Reviewed this property |
We have never asked for ice, but I am sure one of the bartenders would be able to help you. The staff is super helpful.
0
Votes
TillyKaye
20 August 2018|
AnswerShow all 3 answers
Response from cas1972 | Reviewed this property |
My guess...Towards beach and probably immediate sides of front half of Fuego are ocean view and probably alongside and to the back of Fuego and Itzi pool are garden view. Hope that is a little helpful. We were originally... More
0
Votes
SGMCO85
15 August 2018|
Answer
Response from Jennifer R | Reviewed this property |
That whole upgrade for WiFi is pretty much a crock 🤔 there’s WiFi everywhere and it’s fine ! Have been going here many years
0
Votes
Room Tips
"If you can get an ocean front, they weren't available for us but the garden view was truly lovely."
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"Ocean view, you will feel the breeze and can walk to the beach"
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"Beach View"
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"We like the cool, quiet of the jungle view rooms."
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