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Playa del Carmen
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    30/07/2017 31/07/2017
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      La Tortuga Hotel & Spa

      2,353 Reviews
      #52 of 209 Hotels in Playa del Carmen
      10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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      Best prices for your stay
      30/07/2017 31/07/2017
      USD 185*
      USD 143*
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      SAVE USD 42
      USD 185*
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      USD 185*
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      Hotwire.comUSD 185*
      CheapTicketsUSD 185*
      TravelocityUSD 185*
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      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
      All photos (1,665)
      Full view
      Certificate of Excellence
      Traveller (1346)
      Room & Suite (365)
      Pool & Beach (362)
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      Overview
      4.5
      2,353 reviews
      • Excellent65%
      • Very good26%
      • Average6%
      • Poor2%
      • Terrible1%
      Travellers talk about
      “swim up room” (137 reviews)
      “como como” (52 reviews)
      “beach clubs” (96 reviews)
      Free Internet
      Parking
      Breakfast included
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Restaurant
      Room Service
      Suites
      Poolside Bar
      Concierge
      Spa
      Rooftop Terrace
      Private Balcony
      3.5 Star Hotel
      All hotel details
      Similar hotels
      See all 209 hotels in Playa del Carmen
      Illusion Boutique Hotel by Xperience Hotels
      1,437 reviews
      #48 of 209 hotels in Playa del Carmen
       
      La Pasion Hotel Boutique by Bunik
      1,220 reviews
      #16 of 209 hotels in Playa del Carmen
       
      The Palm at Playa
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      Hotel Casa Ticul
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      Rooms
      30 Jul.31 Jul.
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (2,353)
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      6 - 10 of 1,726 reviews

      Reviewed 2 weeks ago via mobile
      Amazing place to stay!

      This is not the first time I keep coming back to this hotel.I am a repeat guest and I just love this place.It is very quiet,the rooms are spacious and bright.The stuff are friendly and I they always help with anything.Definitely a 5 stars for...More

      1  Thank Anna S
      Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 1 week ago

      Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

      Reviewed 3 weeks ago via mobile
      Heavenly!!

      We Love This hotel so much and return every year. Very friendly staff and perfect service. My strongest recomendations for This hotel, im sure you will feel the same way if you try it. The location are perfectMore

      2  Thank LottaGordon
      Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 2 weeks ago

      Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

      Reviewed 3 weeks ago via mobile
      Great paradise and so nice people

      The hotel is so nice and the swimming pool is small but nice and not crowded , the barman and thee doorman are so nice people and we enjoyed them so much The restaurant needs improvement for sure, especially for the breakfast but for the...More

      1  Thank AymenLuca
      Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 3 weeks ago

      Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

      Reviewed 4 weeks ago
      A Luxurious Hotel That's Close to the Action

      We recently stayed at La Tortuga for the second time and it did not disappoint! The first time we stayed at the hotel was on our honeymoon five years ago. My wife and I enjoyed it so much that we came back for our anniversary...More

      2  Thank MemphisTraveler83
      Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 4 weeks ago

      Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

      Reviewed 4 weeks ago
      Amazing Staff and Hotel

      My husband & I stayed in a swim up room and it was really nice. The pool has a lot of vegetation so it's like being in a jungle. We loved it, very private. It's very close to the main street (5th Ave.) but not...More

      2  Thank Honey-BunnyX2
      Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 4 weeks ago

      Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

      Similar hotels
      See all 209 hotels in Playa del Carmen
      Illusion Boutique Hotel by Xperience Hotels
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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Spa
      • Room Service
      • Restaurant
      • Bar/Lounge
      • Breakfast included
      • Free Internet
      • Hotel Amenities
      • Room Service
      • Breakfast included
      • Concierge
      • Multilingual Staff
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Pool
      • Spa
      • Restaurant
      • Bar/Lounge
      • Hot Tub
      Details
      • Price range
      • USD 80 - USD 211 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #38 Spa Hotel in Playa del Carmen
      • #38 Romantic Hotel in Playa del Carmen
      • #67 Family Hotel in Playa del Carmen
      • Room types
      • Suites ,
      • Non-Smoking Rooms
      • Number of rooms
      • 51
      • Reservation Options
      • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, TripOnline SA, Hotwire, Cheap Tickets and Cancelon so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Yucatan Peninsula >
      • Quintana Roo >
      • Riviera Maya >
      • Playa del Carmen
      • Also Known As
      • La Tortuga Hotel And Spa ,
      • La Tortuga Hotel Playa Del Carmen ,
      • La Tortuga Playa Del Carmen ,
      • Hotel La Tortuga ,
      • La Tortuga Hotel & Spa Playa Del Carmen, Riviera Maya, Mexico
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      Add Photo Photos
      All photos (1,665)
      Full view
      Traveller (1346)
      Room & Suite (365)
      Pool & Beach (362)
      Dining (117)
      Hotel & Grounds (755)
      Bathroom (38)
      Family and Play Areas (9)
      Business Centre & Event Rooms (4)
      Nearby
      Nearby HotelsSee all 209 hotels in Playa del Carmen
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      Nearby Attractions
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      Ask a question
      Questions & Answers
      See all 46 questions
      Peter H
      17 July 2017|
      Answer Show all 2 answers
      Response from La Tortuga H | Property representative |
      Good afternoon, No problem at all, The hotel is children free minimum 16 years old to stay in.
      0
      Votes
      smlls7675
      15 June 2017|
      Answer
      Response from fabi22 | Reviewed this property |
      I know the hotel does, but I made alternate plans with friends
      0
      Votes
      Eduardo R
      15 May 2017|
      Answer Show all 2 answers
      Response from LaTortugaG | Property representative |
      Hello good morning, Thank you for contacting us, unfortunately we do not have a all inclusive option we are a boutique hotel and just breakfast is included in the price Kindest Regards
      0
      Votes
      Room Tips
      "I would choose a room on the upper floors"
      Read review
      "Upgrade to the junior suite if you would like to have your own private roof top and there's no street..."
      Read review
      "Upgrades are worth the extra cost."
      Read review
      "If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street..."
      Read review
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