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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    06/08/2017 07/08/2017
    Savings alert: 27% below average rate

    The price you found is 27% lower than this hotel's average rate of USD 129/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 167*
    USD 94*
    SAVE USD 73
    USD 167*
    USD 167*
    Traveller (1346)
    Room & Suite (365)
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    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (137 reviews)
    “como como” (52 reviews)
    “beach clubs” (96 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Rooftop Terrace
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    The Palm at Playa
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (2,356)
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    There are newer reviews for La Tortuga Hotel & Spa
    See the most recent reviews

    11 - 15 of 1,728 reviews

    Reviewed 20 June 2017

    We recently stayed at La Tortuga for the second time and it did not disappoint! The first time we stayed at the hotel was on our honeymoon five years ago. My wife and I enjoyed it so much that we came back for our anniversary...More

    2  Thank MemphisTraveler83
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 21 June 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

    Reviewed 16 June 2017

    My husband & I stayed in a swim up room and it was really nice. The pool has a lot of vegetation so it's like being in a jungle. We loved it, very private. It's very close to the main street (5th Ave.) but not...More

    2  Thank Honey-BunnyX2
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 21 June 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

    Reviewed 11 June 2017

    Stayed for an entire week on business. Hotel is located near all and the service is top notch. It is not the 4 Seasons or Ritz Carlton but is better than most in the same area, is well run and is priced accordingly. Considering it...More

    1  Thank MattJ420
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 14 June 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

    Reviewed 6 June 2017 via mobile

    We stayed for 4 nights, the front desk staff were very helpful, the facilities are good, generally clean. Centrally located, near the 5th Avenue, close to good restaurants and clubs like Coco Bongo. Only thing to improve, they offer tours( as many other hotels do)...More

    1  Thank AngelFR
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 7 June 2017

    ear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

    Reviewed 5 June 2017

    Great place, close to all that's happening in Playa del Carmen. Many reviewers said it was too noisy due to the Coco Bongo club being right next door, but we did not notice the noise at all. A little disappointing to learn only after we...More

    2  Thank RebeccaCZM
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 6 June 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

    The Palm at Playa
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    El Taj Oceanfront & Beachside Condos Hotel
    1,359 reviews
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    Maya Villa Condo Hotel & Beach Club
    445 reviews
    #46 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • USD 80 - USD 213 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Spa Hotel in Playa del Carmen
    • #38 Romantic Hotel in Playa del Carmen
    • #67 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Hotwire, Travelocity, Cancelon and TripOnline SA so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • La Tortuga Hotel And Spa ,
    • La Tortuga Hotel Playa Del Carmen ,
    • La Tortuga Playa Del Carmen ,
    • Hotel La Tortuga ,
    • La Tortuga Hotel & Spa Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (1346)
    Room & Suite (365)
    Pool & Beach (362)
    Dining (117)
    Hotel & Grounds (755)
    Bathroom (38)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
    Nearby
    Maya Villa Condo Hotel & Beach Club
    445 reviews
    .17 km away
     
    Acanto Hotel & Condominiums Playa del Carmen
    848 reviews
    .16 km away
     
    The Palm at Playa
    1,436 reviews
    .32 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,359 reviews
    .24 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Peter H
    17 July 2017|
    AnswerShow all 3 answers
    Response from La Tortuga H | Property representative |
    Good afternoon, No problem at all, The hotel is children free minimum 16 years old to stay in.
    1
    Vote
    smlls7675
    15 June 2017|
    Answer
    Response from fabi22 | Reviewed this property |
    I know the hotel does, but I made alternate plans with friends
    0
    Votes
    Eduardo R
    15 May 2017|
    AnswerShow all 2 answers
    Response from LaTortugaG | Property representative |
    Hello good morning, Thank you for contacting us, unfortunately we do not have a all inclusive option we are a boutique hotel and just breakfast is included in the price Kindest Regards
    0
    Votes
    Room Tips
    "I would choose a room on the upper floors"
    Read review
    "Upgrade to the junior suite if you would like to have your own private roof top and there's no street..."
    Read review
    "Upgrades are worth the extra cost."
    Read review
    "If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street..."
    Read review
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