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La Tortuga Hotel & Spa

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Traveller (1475)
Room & Suite (410)
Pool & Beach (367)
Overview
10th Avenue between 12th and 14th Street North, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star accommodation
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,526)
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1,808 results
Traveller rating
1,207
432
105
39
25
Traveller type
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LanguageEnglish
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1,207
432
105
39
25
Show reviews that mention
All reviews swim up room rooftop jacuzzi como como beach club included breakfast is boutique hotel coco bongo standard room sun deck pool area junior suite hot tub our honeymoon every morning fifth avenue beautiful pool ceiling fan
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1 - 5 of 1,808 reviews
Reviewed 4 days ago

We had 7 nights in tortuga. Our welcome was great, actually our room was already ready 2 ours before the officialy check in time. We said we could spent time until but they said it is not needed we can have our room. A very...More

Thank b_linth2017
Response from LaTortugaG, Public Relations Manager at La Tortuga Hotel & SpaResponded yesterday

Dear Guest, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 6 September 2018 via mobile

This Hotel has a unique pool that imitates a river and circulates the majority of hotel rooms on the ground floor. If you book a room, I highly recommend a ground floor unit so that you have pool access from your doorstep. This hotel is...More

1  Thank Benjamin B
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 7 September 2018

Dear Benjamin, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 30 August 2018 via mobile

La Tortuga is a cute hotel on the same block as the hottest club in Playa del Carmen, Coco Bongo. It has very helpful and pleasant staff. The design of the hotel is nice and the pool in the courtyard is attractive but causes high...More

Thank Shirine H
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 7 September 2018

Dear Shirine, Thank you for taking time to write about your experience in our boutique hotel. We are pleased to hear you enjoyed your stay here with us again and thank you for your preference. We have shared your kind words with our staff and...More

Reviewed 26 August 2018

We really had an amazing time (6 nights) in La Tortuga hotel! Everything was the same and even better than advertised on the booking website. Clean rooms, professional staff, amazing nature setting and pool, combined with top service level in general resulted in complete satisfaction...More

Thank MarkoK1159
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 7 September 2018

Dear Marko, Thank you for taking time to write about your experience in our boutique hotel and for choosing La Tortuga Hotel & Spa as the destination to celebrate your honeymoon. We are pleased to hear you enjoyed your stay here with us again and...More

Reviewed 21 August 2018

We stayed here for our honey moon trip and had an amazing time. It's a beautiful intimate hotel with confortable rooms and a beautiful pool area, plus the staff is super nice and helpful. Our stay included delicious breakfast in their restaurant which is also...More

Thank Clau_GC
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 21 August 2018

Dear Clau, Thank you for taking time to write about your experience in our boutique hotel and for choosing us as the destination to spend your honeymoon. We are pleased to hear you enjoyed your stay here with us again and thank you for your...More

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About
Description

La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium.

Hotel Amenities
HOTEL FEATURES
 
Hotel class
Awards & Recognition
Certificate of Excellence
HOTEL STYLE
Room types
Suites, Non-Smoking Rooms
Number of rooms
51
PRICE RANGE
USD 71 - USD 230 (Based on Average Rates for a Standard Room)
Also Known As
la tortuga hotel playa del carmenla tortuga hotel and spala tortuga playa del carmenhotel la tortuga
Location
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
Photos
Room & Suite (410)
Pool & Beach (367)
Dining (117)
Amenities (15)
Family and Play Areas (9)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
elitaylhardat
28 August 2018|
Answer
Response from LaTortugaG | Property representative |
Hello good morning, Yes all our rooms have mini gridge and breakfast included. Regards
0
Votes
Google Translation
sheila0131
26 May 2018|
Answer
Response from LaTortugaG | Property representative |
Hello good morning, We are not exactly wheelchiar accessibly although our swim up rooms are on the ground floor there is a few steps to get to them and unfortunarly we dont have ramps.. Regards
0
Votes
Google Translation
neuwirth16
11 May 2018|
Answer
Response from La Tortuga H | Property representative |
Good afternoon, Reservation is open 9 am to 5 pm. Reception is open 24 hour. Try to call the landline +529848731484 Thank you
0
Votes
Room Tips
"Ask for a room with terrace, they are lovely."
Clau_GC
20 Aug. 2018
Read review
"It is worth paying more for the suites as they are very spacious and feel more luxurious"
saydam2014
5 Aug. 2018
Read review
"Loved our corner balcony with jacuzzi tub; we did not hear the Coco Bongo night noise at all really."
laurieHouston
11 Jul. 2018
Read review
"I upgraded to the swim-up room this time, but it wasn't worth the extra cost."
DanielleW220
9 Jul. 2018
Read review
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