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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (1321)
    Room & Suite (367)
    Pool & Beach (361)
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    Overview

    • Excellent63%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (135 reviews)
    “como como” (48 reviews)
    “beach clubs” (96 reviews)
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Spa
    Free Internet
    3.5 Star Hotel
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    Special Offer: 10% OFF on best rate
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    Illusion Boutique Hotel by Xperience Hotels
    1,372 reviews
    #44 of 213 hotels in Playa del Carmen
     
    La Pasion Hotel Boutique by Bunik
    1,171 reviews
    #16 of 213 hotels in Playa del Carmen
     
    Aventura Mexicana
    1,689 reviews
    #24 of 213 hotels in Playa del Carmen
     
    The Palm at Playa
    1,309 reviews
    #25 of 213 hotels in Playa del Carmen
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Traveller rating
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    Reviewed 3 days ago

    This is our second time staying at La Tortuga. We probably won't return. This year a dance club opened opposite the hotel. The dance club has a fully open front, so the music travels across the street through the open front of Como Como restaurant...More

    Review collected in partnership with this hotel
    Helpful?
    Hotel's Favourite
    Reviewed 23 February 2017

    I couldn't ask for a better place to stay. Close to everything, great management, and peaceful grounds to relax in. Happy hour at the bar was a revelation. Room was spacious but the bathroom needed updating.More

    Review collected in partnership with this hotel
    Helpful?
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

    Dear much valued client, Thank you for taking time and writing about your experience at La Tortuga Hotel & Spa, we are extremely pleased to recieve your comments and to know that you enjoyed your stay here with us. On behalf of management and staff,...More

    Reviewed 6 days ago via mobile

    Great boutique hotel in the middle of central Playa del Carmen .. swim up rooms. Can be a bit noisy because of proximity to 5th Avenue. The restaurant has good food, but there are also many restaurants nearby, walking distance to beach and nightlife ..More

    Helpful?1  
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

    Reviewed 1 week ago

    Booked via booking.com standard room for 3 days, When i saw the room it was very small and the window was less then 1 meter from a wall that was blocking evrything... Upgraded to swim-up room that on ground floor that had an entry to...More

    Helpful?
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

    Dear much valued client, We appreciate that you have taken time to write us your comments about La Tortuga Hotel & Spa these comments help us to grow and achieve a better service. I was very disappointed to read about your experience during your stay...More

    Reviewed 1 week ago via mobile

    I love the peace and quiet La Tortuga offers just steps from 5th Ave ! The people that work there and at the Como como restaurant are super friendly and provde excellent service ! The beautiful pool winds through the property with a small spa...More

    Helpful?1  
    Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

    Illusion Boutique Hotel by Xperience Hotels
    1,372 reviews
    #44 of 213 hotels in Playa del Carmen
     
    La Pasion Hotel Boutique by Bunik
    1,171 reviews
    #16 of 213 hotels in Playa del Carmen
     
    Aventura Mexicana
    1,689 reviews
    #24 of 213 hotels in Playa del Carmen
     
    The Palm at Playa
    1,309 reviews
    #25 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • USD 79 - USD 179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Spa Hotel in Playa del Carmen
    • #38 Romantic Hotel in Playa del Carmen
    • #67 Family Hotel in Playa del Carmen
    Photos
    Traveller (1321)
    Room & Suite (367)
    Pool & Beach (361)
    Dining (116)
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    Questions & AnswersAsk a question
    Travelworld11234
    I am interested in renting one of the rooms with the hot tub/Jacuzzi. Do you have rooms with the hot tub/Jacuzzi available in the top floor? Also what is the difference between the suites with the hot tub/Jacuzzi and the sun bathing section? the pictures are a bit confusing, some pictures show the Jacuzzi in the room other show it outside in a small private balcony.
    20 April 2017|
    Answer
    Response from LaTortugaG | Property representative |
    Hello good morning, thank you for your preference and for considering La Tortuga Hotel & Spa as a possible destination for your upcoming holidyas. Regarding your concerns, our junior suites come with either jacuzzi on the... More
    -1
    Votes
    Sanagnes
    hello there if i bring with me portable dvd it will be working in your hotel? many thanks
    22 January 2017|
    Answer
    Response from 625Joe |
    Hello good morning, thank you for contacting us. Regarding your concern, yes your DVD player will work using an adapter that we have here in the hotel. Looking forward to welcoming you to our boutique hotel. Kindest... More
    0
    Votes
    Sanagnes
    helo there i have sam questions , do you provide tovels for the pool beach ? do you have in the room eanglish channell .du you have in the room dvd player?many thanks
    17 January 2017|
    Answer
    Response from 625Joe |
    Hello good afternoon, Thank you for your preference and for considering La Tortuga Hotel & Spa as a possible destination for your upcoming holidays. Regarding your concerns, Yes we do provide beach towels. We just have... More
    0
    Votes
    Room Tips
    "If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street..."
    Read review
    "Do not take standard rooms"
    Read review
    "Junior Suites are cheap and very private and nice!"
    Read review
    "swim in rooms, junior suite with jacuzzi"
    Read review