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Playacar Palace

4,762 reviews
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Traveller (4828)
Pool & Beach (904)
Storyboard
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“ferry to cozumel”(351 reviews)
“luna lounge”(165 reviews)
“italian restaurant”(604 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Playacar Palace
Offers & Announcements: Package Deal
Hotel deals
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,762)Write a Review
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1,211 - 1,215 of 3,812 reviews
Reviewed 22 February 2016

Dining at Alquimia is a multi media extravaganza where your table top becomes a video canvas choreographed to music and changing with each course.... that is 21 courses with wine pairings! Yes, this gourmet dinner is not to be missed! Emer and Edgar in the...More

Thank MaryT14
Reviewed 21 February 2016

My wife and I have just returned home from a 17 day trip to the Playacar Palace. We had a wonderful vacation and now she is going to take over writing this review... We have been members for about 10 years. On the first week,...More

1  Thank Art B
Reviewed 21 February 2016

The Playacar Palace has 200 rooms and is one of the smaller Palace resorts. However there's nothing small about it successes. The Italian restaurant had some of the best resort food we have ever encountered. The Asian restaurant also had very high level offerings. We...More

3  Thank PixieUtah
Reviewed 21 February 2016

We took advantage of a free day trip from the Moon Place down to this sister resort. What stood out was the location of the property. It is right on the water, right next to the Cozumel Ferry and 5 minutes from the 5th Avenue...More

1  Thank retiree2
Reviewed 20 February 2016

Playacar Palace is my home away from home. The staff is awesome especially; Jesus the bellboy and the breakfast crew; Sotero, Sol, Raul, Pastor, Israel, Artemio, Sergio at dinner time and many more. Our special dinner was excellent; shout out to Chef Ricardo and I...More

1  Thank RobWynne S
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Beachfront
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 456 - USD 833 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#16 Top resorts Hotel in Playa del Carmen
#19 Spa Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#24 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 456 - USD 833 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#16 Top resorts Hotel in Playa del Carmen
#19 Spa Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#24 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (4828)
Pool & Beach (904)
Room & Suite (884)
Dining (627)
Governor Suite (52)
Business Centre & Event Rooms (43)
Superior Deluxe Room - Partial Ocean View (40)
Family and Play Areas (26)
Questions & Answers
Ask a question
warbril
22 February 2018|
Answer
Response from GM_RivieraZone | Property representative |
Dear warbril, Thank you so much for contacting us, it will be a pleasure to assist you with this, please be so kind to read your private messages. Cordially, Karla Corona e - Concierge Zona Riviera
-1
Votes
Erich B
19 February 2018|
AnswerShow all 2 answers
Response from GM_RivieraZone | Property representative |
Dear Erich B, Thank you for contacting us, it is a pleasure to inform you that we are a non-smoking resort, however despite we can not control our guest actions, all the staff will kindly ask those guests to stop doing... More
0
Votes
Google Translation
krryan24
16 February 2018|
AnswerShow all 3 answers
Response from PR Manager P | Property representative |
Dear krryan24, Thanks so much for your interest in Playacar Palace, we would like to inform you that the renovation works are finished, we do not have any construction works at this moment in the property, please... More
0
Votes
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Room Tips
"rooms on the side are much quieter at night."
Read review
"Most rooms have ocean views - beautiful view, can see all the way to Cozumel."
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"Our room wasn't cleaned till 3:00 almost every day. Next time we would request earlier maid service. We..."
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"Ocean view rooms to view the beautiful ocean water."
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