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Playacar Palace

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4,277 Reviews from our TripAdvisor Community

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Showing 3,446: English reviews
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Doylestown, Pennsylvania
Reviewed yesterday NEW

This was my 4th visit to this wonderful resort. I love the service, the room, the location, the beautiful beach area, the entertainment, the pool, and the fact that not only do they maintain the property, they continue to improve it. The Awe Spa is amazing!!! My favorite restaurant is the Italian

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Thank I7659GGnancyw
Belmont, California
Reviewed yesterday NEW

Our trip was really great thanks to all of the people taking care of us at Playacar Palace. Great thanks for Josephine at the poolside who was always very helpful and always had a smile on her face, to Mara in the Play Room who made my kids want to go there every day, and to Faina who kept us...

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Thank tracyoung
Reviewed yesterday NEW

This place is absolutely amazing! We stayed from the 11th to the 18th April 2017 as a wedding party. There were 14 of us and we were extremely delighted with all aspects of our stay. The resort is kept in an immaculate condition with every member of staff striving to to make our stay the best it could possibly be....

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4Thank Jordan J
Ocean Pines, Maryland
Reviewed 2 days ago NEW

Playacar Palace is our favorite resort. The location is great, at the beginning of 5th avenue on one side and an attractive community on the other. We liked our room, the view and the amenities. Excellent food at the 5 restaurants swim up bar, attractive lobby and bar, loved the beach. The service was always excellent at all of them....

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Thank CarolynandGregN
Uppingham, United Kingdom
Reviewed 2 days ago NEW

This was our fifth trip to Playacar Palace and Playa Del Carmen and once again we were treated to excellent service throughout by some superb staff at the resort. They quite simply couldn't do enough. The beach seemed to have retreated a little but still provided sufficient space and comfort for all. Playa del Carmen itself is getting bigger and...

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Thank kevengeorgej
Bend
Reviewed 3 days ago NEW

Great location, close to 5th avenue shopping, also by the ferry to Cozumel. This is one of the smaller properties of Palace resorts and it has amazing service. The 1st week we had a Presidential suite and it was very comfortable. The entertainment staff really make your stay fun. Thankyou *Fania*Braulio*Mara*Cain*Rodolfo*Abigale and Alexander for all the activities, the Foam party...

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Thank MickeyB22
Dublin, Ireland
Reviewed 3 days ago NEW

We just had the most AMAZING dinner experience at Playa Car Palace! I can honestly say it was the most unique dining experience we have experienced in our 5 years staying at the various Palace Resort properties. Highly recommend the Alquima dining experience. You can use your resort credits for this dinner too! It is a 12 course dinner with...

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Thank Wendy P
Ottawa, Ontario, Canada
Reviewed 4 days ago NEW

We stayed at the Playacar Palace from March 25th to April 4th. We had returned after having a very enjoyable vacation there a year ago. From the arrival until our departure, everything was amazing. The staff was always friendly and happy to help us with all our requests. Christina, our guest service rep,made sure that we were aware of all...

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Thank Cathy T
Moncton, Canada
Reviewed 4 days ago NEW

The staff are excellent. The food is amazing. They make you feel like it is your home away from home Ease of the shopping.area. Starbucks. I would recommend the resort to anyone, families etc. The beach area is defubateky an asset.

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Thank Joan_LeB
Reviewed 4 days ago NEWvia mobile

Just excellent. Every need preempted and addressed with a smile. Fab food , lovely rooms. Immaculate rooms. Superb location. Nothing more to say. Nothing needed. Just brilliant. Would we book again? Of course!

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Thank Sarah S

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. ... more   less 

Additional Information about Playacar Palace

Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $568 - $1,041 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Playacar Palace 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#11 Romantic Hotel in Playa del Carmen
#11 Top resorts Hotel in Playa del Carmen
#14 Spa Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Playacar Palace staff and other travellers.
428 questions
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Questions? Get answers from Playacar Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view, Sand suite”
I7659GGnancyw, 22 Apr 2017 | Read review
“I believe all rooms have a ocean view. They have beautiful honeymoon suites as well as sand suites and governor suites.”
MickeyB22, 20 Apr 2017 | Read review
“Ocean front rooms - higher floors were quiet but with beautiful views.”
carlalynn1, 14 Apr 2017 | Read review
“Every room has an ocean view, some with smaller balconies. Only 5 floors.”
inouknow, 13 Apr 2017 | Read review
“Ask ahead of time for a beach view and balcony!”
dwest_11, 12 Apr 2017 | Read review
5 of 5