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Playacar Palace

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Traveller (676)
Dining (95)
Traveller (676)
Dining (95)
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About
Travellers' Choice 2018 Winner
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways.
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Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Pool
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Ocean View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:50% off room rate
Hotel deals
Reviews (747)
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602 results
Traveller rating
529
54
12
2
5
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LanguageEnglish
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529
54
12
2
5
Show reviews that mention
All reviews pool concierge diamond concierge mayan restaurant david rubio luna lounge del mar italian restaurant lobby bar awe spa entertainment staff chef's dinner vacation planners mo mo no hana palace members paddle board yoga chef ruben special thanks
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1 - 5 of 602 reviews
Reviewed yesterday via mobile

Playacar Palace is a small resort steps away from Fifth Avenue in Playa del Carmen with excellent shopping, restaurants and nightlife. The resort is spotless and from the moment you step in the service begins with that wonderful palace resorts aroma.From the bellhops escorting you...More

1  Thank seeroman
Hotel's Favourite
Reviewed 23 August 2018 via mobile

We spent 10 nights in Playacar Palace and didn‘t want to leave at all. The hotel is very charming, super clean but the best thing of all is the amazing service and kindness of its staff. We were attended in an unforgertable way. Thanks to...More

7  Thank Pelao Z
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 29 August 2018

Dear Pelao Z, We are pleased that you have vacationed with us. Thank you for your kind words, we feel extremely proud by reading your comments, for us means a lot because we strive to provide the best possible service to all our guests in...More

Reviewed yesterday

I just wanted to thank the great Palace staff they have , Specially Julian from the cleaning staff that was always carring and polite , he was always by the pool area asking if we needed anything (towels,umbrella,a waiter, ect...) he made me feel like...More

Thank Ulises S
Reviewed 2 days ago

Once again, Palace delivered an amazing vacation, this time at Playacar Palace!!I would like to acknowledge and THANK the following employees that made our visit so vey incredible: Genado who drove us from the airport in luxury, Luis who greeted us with cool towels; Abigail,...More

Review collected in partnership with this hotel
Thank Bev U
Reviewed 2 days ago

The Playacar Palace was supposedly redone, so was closed last year when we took our trip to Playa. We really saw very little difference for it having been closed for so long, except for the addition of a large hot tub in the pool area...More

1  Thank Sherry S
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Questions & Answers
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washerwomen
8 November 2018|
Answer
Response from PR Manager P | Property representative |
Dear washerwomen, Thanks again for your question, at Playacar Palace that is a family oriented resort we offer a general checkin area, our Concierge level rooms offer a private VIP area on the beach (among other... More
0
Votes
sophie13_10
8 November 2018|
Answer
Response from PR Manager P | Property representative |
Dear sophie13_10, Thanks so much for your interest for Playacar Palace, we would like to mention that the pictures with the view you can have from this resort are available in our TripAdvisor and official website... More
0
Votes
sophie13_10
8 November 2018|
AnswerShow all 2 answers
Response from JulesMorris1963 | Reviewed this property |
Well you are right the ferry is there but it’s funny I never really notice it as I’m too busy looking at the ocean. It’s off to he left so i would have to make a point of turning my head to watch it but I’m always relaxing... More
0
Votes
Room Tips
"Any Ocean view room is great!!"
BevU_12
2 days ago
Read review
"I would ask for ocean front. You will pay for it, but oh my goodness! The view is fantastic."
sherrys485
2 days ago
Read review
"Rooms level 3 and above have the best ocean views."
doshobos
1 week ago
Read review
"All rooms are ocean view. We were on the 3rd floor overlooking the pool and city ferry dock to our left."
Paul49463
1 week ago
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PRICE RANGE
USD 433 - USD 899 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
playacar palace hotel playa del carmenplayacar palace mexicoplayacar palace resort
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
201
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