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21/08/2017 22/08/2017
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    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    21/08/2017 22/08/2017
    Traveller (5657)
    Pool & Beach (1439)
    Room & Suite (802)
    Iberostar Tucan Hotel
    6,503 reviews
    #43 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,550 reviews
    #61 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,004 reviews
    #84 of 209 hotels in Playa del Carmen
     
    Iberostar Paraiso Beach
    5,017 reviews
    #6 of 11 hotels in Playa Paraiso
     
    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Iberostar Tucan Hotel
    6,503 reviews
    #43 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,550 reviews
    #61 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,004 reviews
    #84 of 209 hotels in Playa del Carmen
     
    Iberostar Paraiso Beach
    5,017 reviews
    #6 of 11 hotels in Playa Paraiso
     
    Rooms
    21 Aug.22 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,703)
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    There are newer reviews for Iberostar Quetzal Playacar
    See the most recent reviews

    1,591 - 1,595 of 2,656 reviews

    Reviewed 26 September 2012

    Went to this resort and stayed on the Quetzal side mid September with 8 other family members. Everything went smoothly from the time of flying there to walking in our room. Our first night we went to the Cozumel buffet restaurant and the food was...More

    1  Thank sunray3
    Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 4 October 2012

    Dear Guest, Thank you for your detailed hotel review. We appreciate your positive comments and feedback about the hotel. We have shared your comments with our hotel team and we are all very happy that you enjoyed your stay with us. We hope to welcome...More

    Reviewed 25 September 2012

    We booked a five day stay at Iberostar Quetzal and loved it! We loved all the wildlife located on the grounds. We did not see monkeys but heard them throughout our stay. We stayed the first two days at the resort and went on outings...More

    3  Thank wondergirl74
    Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 2 October 2012

    Dear Guest, Thank you for your detailed hotel review. We appreciate your positive comments and feedback about the hotel. We have shared your comments with our hotel team and we are all very happy that you enjoyed your stay with us. We hope to welcome...More

    Reviewed 24 September 2012

    We recently visited the Iberostar Quetzal Resort for the second time. I love the the combination of the jungle and the beautiful beach within one property. One morning we awoke to a migration of monkeys moving across the trees very near our balcony. What a...More

    1  Thank hmontgom
    Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 2 October 2012

    Dear Guest, On behalf of Iberostar Tucan & Quetzal, we would like to thank you for visiting our resort during your recent vacation here. It would be a pleasure to welcome you back to our resort in the near future. Kind regards, Quality Manager Iberostar...More

    Reviewed 24 September 2012

    We stayed for 10 days at the Iberostar Quetzal Playacar recently and will NEVER stay at another Iberostar property again. While the resort itself was beautiful, the service was some of the worst that I have ever experienced in any of our last ten trips...More

    6  Thank basspro1
    Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 6 October 2012

    Dear Guest, First of all, we are deeply sorry to hear about your experience during your recent stay at Iberostar Tucan & Quetzal. We appreciate the time you have invested in writing this feedback. We regret any dissatisfaction incurred by your family while at our...More

    Reviewed 22 September 2012

    We stayed at the Iberostar Quetzal for two weeks on the 21 August 2012 what a wonderful place.On arrival at check in no problems taken to our room opened balcony door monkeys sat in the trees. The jungle setting is fantastic the way it has...More

    3  Thank Mike-Pollard
    Response from IberostarMexico, Quality Manager at Iberostar Quetzal PlayacarResponded 2 October 2012

    Dear Guest, Thank you for choosing Iberostar Tucan & Quetzal for your visit to the Playa del Carmen and for taking the time to provide such a detailed review of your stay at our resort. We really enjoy reviewing your comments that you enjoyed the...More

    Iberostar Tucan Hotel
    6,503 reviews
    #43 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,550 reviews
    #61 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,004 reviews
    #84 of 209 hotels in Playa del Carmen
     
    Iberostar Paraiso Beach
    5,017 reviews
    #6 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • USD 180 - USD 682 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Green Hotel in Playa del Carmen
    • #22 Top resorts Hotel in Playa del Carmen
    • #30 Spa Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #31 Romantic Hotel in Playa del Carmen
    • #31 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, VISIT US, INC. , Orbitz, Cheap Tickets, TravelUp, Expedia, Travelocity, Cancelon, TripOnline SA, Hotels.com, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
    • Iberostar Hotel Quetzal Playacar ,
    • Iberostar Quetzal Playa Del Carmen ,
    • Iberostar Quetzal Playacar Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5657)
    Pool & Beach (1439)
    Room & Suite (802)
    Dining (554)
    Hotel & Grounds (3158)
    Family and Play Areas (111)
    Bathroom (33)
    Business Centre & Event Rooms (19)
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    Ask a question
    Questions & Answers
    trs333
    19 July 2017|
    Answer Show all 2 answers
    Response from WSCo1234 | Reviewed this property |
    Hi. The difference between a Standard room and Superior room is the location on the property. The Superior room is closer to the pool and beach. Standard rooms are in the middle of the property, close to the theater and... More
    0
    Votes
    JillPStLouis
    19 July 2017|
    Answer
    Response from Lesley T |
    you can book by email 2 weeks before arrival but we really preffered the buffet. or book as soon as you chk in on arrival x
    0
    Votes
    Room Tips
    "The 3rd floor (that's the top ) have a better view, but the ground floor is best if you have problems..."
    Read review
    "Get the junior suite ocean front. You'll have beach and pool access from your balcony."
    Read review
    "Very few outlets for charging phones."
    Read review
    "ocean view, but we occupied partial ocean view the only one available at time of booking"
    Read review
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