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    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
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    06/08/2017 07/08/2017
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    Traveller (5657)
    Pool & Beach (1439)
    Room & Suite (802)
    Iberostar Tucan Hotel
    6,502 reviews
    #41 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,545 reviews
    #61 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,003 reviews
    #85 of 209 hotels in Playa del Carmen
     
    Iberostar Paraiso Beach
    5,017 reviews
    #6 of 11 hotels in Playa Paraiso
     
    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Iberostar Tucan Hotel
    6,502 reviews
    #41 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,545 reviews
    #61 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,003 reviews
    #85 of 209 hotels in Playa del Carmen
     
    Iberostar Paraiso Beach
    5,017 reviews
    #6 of 11 hotels in Playa Paraiso
     
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (4,703)
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    There are newer reviews for Iberostar Quetzal Playacar
    See the most recent reviews

    11 - 15 of 2,656 reviews

    Reviewed 1 week ago

    Recently returned from a 14 night stay with my husband and 16 year old son booked through Thomas Cook UK. We chose this hotel mainly for the wildlife and low rise Mexican feel. We were not disappointed, the hotel was exotic and tropical and we...More

    Thank jsheff64
    Reviewed 1 week ago via mobile

    I am staying at this hotel as I write this review on a 2 week holiday. I note all other reviews and in particular, the managements poor responses. I offer my opinions as I have experienced them and I always try to be fair. The...More

    3  Thank Scott C
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

    Dear guest, Firstly, we would like to thank you for having chosen IBEROSTAR Tucan & Quetzal as your vacation spot. We appreciate you positive remark about the facilities, pool area and hardworking staff. Our hotel greatly values our guests’ opinions as we do our best...More

    Reviewed 1 week ago via mobile

    Normally my wife does these reviews but she reviewed the resort and I am giving a review on the wedding! New partnership!!! Mexico Destination Wedding So before I get into Iberostar Quetzal specificity I feel the need to say if you are doing a destination...More

    1  Thank jayerazo
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

    Dear guest, We are grateful for allowing us to share with you such a special celebration at IBEROSTAR Tucan & Quetzal. Firstly, please receive our congratulations on your recent union. We are happy to read that every moment and detail, from the delicious food, decorations...More

    Reviewed 1 week ago via mobile

    My two children and I had a wonderful time at the resort. I had researched and constantly looked for the. Eat place for us and this was absolutely perfect! The Star Friends staff (entertainment throughout the hotel was remarkable!). I can't say enough about the...More

    Thank maryvdavis
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

    Dear guest, It was a pleasure to have recently welcomed you at IBEROSATR Tucan & Quetzal. We are pleased to read that you all had a fantastic time and that your vacation was a memorable one with our amazing Star Friends, the charm of our...More

    Reviewed 1 week ago via mobile

    Great hotel food is ok but had better. Staff is very friendly and attentive. The rooms are decent size and fridge is restocked everyday with drinks. In July the area is very hot and humid with lots of bugs. I didn't like the small jungle...More

    2  Thank 822abdielm
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

    Dear guest, Thank you for choosing IBEROSTAR Tucan & Quetzal on your recent trip to Playa del Carmen. It is great to know that you found pleasant our accommodations and our attentive staff. We regret that our gardens were not to your liking. Our hotel...More

    Iberostar Tucan Hotel
    6,502 reviews
    #41 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,545 reviews
    #61 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,003 reviews
    #85 of 209 hotels in Playa del Carmen
     
    Iberostar Paraiso Beach
    5,017 reviews
    #6 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • USD 180 - USD 682 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Green Hotel in Playa del Carmen
    • #22 Top resorts Hotel in Playa del Carmen
    • #29 Spa Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #31 On the Beach Hotel in Playa del Carmen
    • #31 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, VISIT US, INC. , Orbitz, Cheap Tickets, Travelocity, TravelUp, Hotels.com, Cancelon, TripOnline SA, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
    • Iberostar Hotel Quetzal Playacar ,
    • Iberostar Quetzal Playa Del Carmen ,
    • Iberostar Quetzal Playacar Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5657)
    Pool & Beach (1439)
    Room & Suite (802)
    Dining (554)
    Hotel & Grounds (3158)
    Family and Play Areas (111)
    Bathroom (33)
    Business Centre & Event Rooms (19)
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    Iberostar Tucan Hotel
    6,502 reviews
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    trs333
    19 July 2017|
    Answer Show all 2 answers
    Response from WSCo1234 | Reviewed this property |
    Hi. The difference between a Standard room and Superior room is the location on the property. The Superior room is closer to the pool and beach. Standard rooms are in the middle of the property, close to the theater and... More
    0
    Votes
    JillPStLouis
    19 July 2017|
    Answer
    Response from Lesley T |
    you can book by email 2 weeks before arrival but we really preffered the buffet. or book as soon as you chk in on arrival x
    0
    Votes
    Thorold Zumba C
    15 July 2017|
    Answer
    Response from Scott C | Reviewed this property |
    Hi Yes these are the two brands. Your fridge is stocked daily with these two brands in bottles. The bars in the hotel only serve draught. Hope this helps.
    0
    Votes
    Room Tips
    "The 3rd floor (that's the top ) have a better view, but the ground floor is best if you have problems..."
    Read review
    "Get the junior suite ocean front. You'll have beach and pool access from your balcony."
    Read review
    "Very few outlets for charging phones."
    Read review
    "ocean view, but we occupied partial ocean view the only one available at time of booking"
    Read review
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