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Iberostar Quetzal Playacar

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Traveller (6485)
Pool & Beach (1571)
Room & Suite (886)
Overview
Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
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Rooms
7 Oct.8 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,401)
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2,919 results
Traveller rating
1,674
889
231
84
41
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1 - 5 of 2,919 reviews
Reviewed yesterday via mobile

Stayed here on a family holiday and was impressed with the facilities and staff as soon as we arrived. We were greeted by a friendly, attentive service with a fast check in and no queueing time. The hotel has a lot to offer, food, entertainment,...More

Thank maxbegley
Reviewed 4 days ago

we stayed for 2 weeks and had a lovely time. the rooms were spacious with big beds and a good shower. the food in all restaurants was good, all the staff work so hard and were really friendly. the pool was huge with plenty of...More

1  Thank Emma M
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded yesterday

Dear guest, Thank you for the opportunity to host you at Iberostar Tucan & Quetzal. We could not be happier to read how much you enjoyed your stay and that you found all our services and attentions pleasant and accommodating in every aspect. We appreciate...More

Reviewed 1 week ago via mobile

Hi This place is truly amazing,Iberostar and their wonderful staff do everything possible to give their quests the best possible holiday experience but they need to make one change.... Guests take food and glasses onto the beach, they leave plates full of food, sharp knives...More

5  Thank Paul R
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

Dear guest, Firstly, we would like to express our gratitude for having chosen Iberostar Tucan & Quetzal for your Caribbean holiday. We would like to inform you that your review has been gladly forwarded to our Management and head departments for their attention. Your opinion...More

Reviewed 2 weeks ago

Exceptional Hotel, there aren't enough words or things I can say to sing the praises of this Hotel enough. When we arrived we were told we had actually been given a room upgrade from a standard to a Superior Room, it was my partner's birthday...More

2  Thank VadeR91
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 2 weeks ago

Dear guest, We are grateful for recently having welcomed you at Iberostar Tucan & Quetzal for such a special occasion. It is of great pleasure to know that your experience at our hotel was full of good times due to our hard working staff, marvelous...More

Reviewed 2 weeks ago

My husband and I just came back from Playa del Carmen and stayed at this hotel. We had a great time! All the staff was every friendly! Special thanks to Luis with the Concierge services!! He went above and beyond to assist us getting around...More

1  Thank taniac292018
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 2 weeks ago

Dear guest, First and foremost, we would like to thank you for taking to time to share your amazing experience at Iberostar Tucan & Quetzal. We are happy to read that every aspect and service at our facilities was highlighted by the outstanding service of...More

View more reviews
About
Description
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. ...More Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Free Internet
Bar/Lounge
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
350
Price range
USD 153 - USD 638 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Quetzal Playacar Hotel Playa Del Carmen
,
Iberostar Hotel Quetzal Playacar
,
Iberostar Quetzal Playa Del Carmen
,
Iberostar Quetzal Playacar Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
350
Price range
USD 153 - USD 638 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Quetzal Playacar Hotel Playa Del Carmen
,
Iberostar Hotel Quetzal Playacar
,
Iberostar Quetzal Playa Del Carmen
,
Iberostar Quetzal Playacar Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (6,485)
Pool & Beach (1,571)
Room & Suite (886)
Dining (603)
Family and Play Areas (123)
Amenities (54)
Business Centre & Event Rooms (21)
Nearby
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Questions & Answers
Ask a question
Ashley L
26 September 2018|
Answer
Response from Storyteller580471 | Reviewed this property |
Pool is very large The adult area was a little dark We preferred the ocean due to many reasons...attempting to find seats (that they claim aren’t supposed to be saved) was impossible by the pool
0
Votes
J9112015
15 September 2018|
Answer
Response from frankie037 | Reviewed this property |
Wi fi included and I found if very good. Safe included all so. Enjoy the resort p, we love it.
1
Vote
Room Tips
"Buildings 21-26, try and go for a Superior Room, worth the upgrade"
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"Room with Ocean view were are quieter."
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"near the beach is best"
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"Ocean view rooms are available but are expensive."
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