We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/10/2017 10/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    09/10/2017 10/10/2017
    Traveller (5789)
    Pool & Beach (1479)
    Room & Suite (815)
    Iberostar Tucan Hotel
    6,602 reviews
    #46 of 211 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,037 reviews
    #79 of 211 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,285 reviews
    #35 of 211 hotels in Playa del Carmen
     
    The Reef Playacar
    4,779 reviews
    #93 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Iberostar Tucan Hotel
    6,602 reviews
    #46 of 211 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,037 reviews
    #79 of 211 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,285 reviews
    #35 of 211 hotels in Playa del Carmen
     
    The Reef Playacar
    4,779 reviews
    #93 of 211 hotels in Playa del Carmen
     
    Rooms
    9 Oct.10 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "bf1188d600c44268a3418947b1d2d548", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":154883,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":10,"year":2017},"checkout":{"day":10,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"bf1188d600c44268a3418947b1d2d548","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Iberostar Quetzal Playacar","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJmMTE4OGQ2MDBjNDQyNjhhMzQxODk0N2IxZDJkNTQ4IiwiQUlLIjoiZTEwNGY0M2EzNGI4NDAwNGFiMWQ3MTkyZmUxYTg4ZDYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/10/2017", "checkOut": "10/10/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (4,824)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 2,706 reviews

    Reviewed 4 days ago

    After reading all the reviews and staying at Iberostar properties in the past, I expected this resort to be better than it was. We arrived around 2PM, check-in is at 3 and our room was not ready until after 4PM. We had an Oceanfront Suite,...More

    3  Thank xsfforce
    Reviewed 6 days ago

    Let me preface this by saying that I've been to Mexico MANY times and to a bunch of different resorts in the area, and I do a LOT of research! When I first started looking for a trip for this past March Break, the Quetzal...More

    3  Thank supergirlteacher
    Reviewed 1 week ago

    My husband and I are staying here for the fifth time and it is excellent again. Nice superior room at the swimming pool side, very friendly staff, excellent Star friends animation team, good food. And I discovered in the gym the excellent yoga-, streching- and...More

    Thank 65Jacqueline
    Reviewed 1 week ago

    Iberostar Quetzal is one of our favorite resorts within Playa Del Carmen. And Playa Del Carmen is one of our favorite destinations. This was our third time as this resort, with the last time being 3 years ago. We noticed a few changes since then….....More

    4  Thank Texas-Travelers-777
    Reviewed 1 week ago

    Its been a few days that we came back from Playa and Im still thinking about the good times I had with my family at this resort. I traveled with my wife and 2 daughters( 5 and 8 years old) .This was our first time...More

    2  Thank Luiz B
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

    Dear guest, We would like to thank you for having chosen IBEROSTAR Tucan & Quetzal for your recent family holiday. We could not be happier to read that all your experience was memorable and that our delicious gastronomy and the amazing entertainment team gave you...More

    Iberostar Tucan Hotel
    6,602 reviews
    #46 of 211 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,037 reviews
    #79 of 211 hotels in Playa del Carmen
     
    Royal Hideaway Playacar
    4,285 reviews
    #35 of 211 hotels in Playa del Carmen
     
    The Reef Playacar
    4,779 reviews
    #93 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 189 - USD 515 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Green Hotel in Playa del Carmen
    • #24 Top resorts Hotel in Playa del Carmen
    • #30 Spa Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #31 Romantic Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, VISIT US, INC. , Cheap Tickets, Orbitz, Hotels.com, TravelUp, Travelocity, Hotwire, Cancelon, TripOnline SA, Evoline ltd and getaroom.com so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
    • Iberostar Hotel Quetzal Playacar ,
    • Iberostar Quetzal Playa Del Carmen ,
    • Iberostar Quetzal Playacar Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5789)
    Pool & Beach (1479)
    Room & Suite (815)
    Dining (565)
    Hotel & Grounds (3222)
    Family and Play Areas (114)
    Bathroom (33)
    Business Centre & Event Rooms (19)
    Nearby
    Sunset Fishermen Spa & Resort
    1,037 reviews
    .11 km away
     
    Iberostar Tucan Hotel
    6,602 reviews
    .36 km away
     
    The Reef Playacar
    4,779 reviews
    .50 km away
     
    Royal Hideaway Playacar
    4,285 reviews
    .94 km away
     
    Nearby Restaurants
    El Tenedor
    433 reviews
    .97 km away
    Lara & Luca
    119 reviews
    .86 km away
    Casa Sofia Playa del Carmen
    702 reviews
    .81 km away
    Casa Cenote
    244 reviews
    .35 km away
    Nearby Attractions
    Jetpack Adventures
    107 reviews
    .84 km away
    Riviera Maya
    713 reviews
    .97 km away
    Mexico Waterjets
    210 reviews
    .33 km away
    Xaman Ha Aviary
    210 reviews
    .47 km away
    Ask a question
    Questions & Answers
    lynn476
    22 September 2017|
    Answer
    Response from alek8a | Reviewed this property |
    no tenes opcion solo se puede comprar como all inclusive. Las habitaciones admiten un tercer pasajero pero no tenes opcion de comprar sin all inclusive. Saludos!!
    0
    Votes
    Google Translation
    Nova444
    18 September 2017|
    Answer
    Response from Lesley T |
    it differs daily...we had a few red flag days but otber days it was lively and calm and perfect for snorkelling x
    0
    Votes
    Room Tips
    "Ocean view. Get rooms away from lobby."
    Read review
    "Building 20 was ocean front & awesome! Great views."
    Read review
    "If you want to be close to the beach, ask for a building closest to it. Buildings 27,28,29 are by the..."
    Read review
    "We always choose the superior standard room. It is closer to the pool and beach which is where we spend all..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing