We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Riu Yucatan

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Expert photos
Hotel Riu Yucatan
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,164 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,574: English reviews
Stockport, Cheshire
Reviewed yesterday NEW

Having travelled to a number of places this was our first time in Mexico and what a time we had. The hotel was amazing, there are always small things when you are on holiday but the staff will bend over backwards to help and try to help:- ROOMS we were block 2 which is very central to beach, pool and...

 Report
Helpful?
3Thank Fififoxy
York, United Kingdom
Reviewed 3 days ago NEWvia mobile

just had 2 weeks here really nice hotel,great staff,fantastic food and restaurant choices.four speciality restaurants and you only need to book at the Mexican.the wildlife around the hotel was also good,monkeys;coatis,iguanas and other things that I don't know the name of.of the four rius in the area you can use three all are good,we used riu playacar for the beach,tequila...

 Report
Helpful?
1Thank stephen r
London, United Kingdom
Reviewed 3 days ago NEW

This Hotel is nothing less than brilliant. The staff, food, pool, beach were amazing. The entertainment team were very good and there was no pressure to take part if you didn't want to. There was always food in the restaurants, always a table free so no waiting around. The rooms and hotel were clean and tidy, the standard room we...

 Report
Helpful?
4Thank robalob24
Chesterfield, United Kingdom
Reviewed 4 days ago NEW

Just arrived back home from a two week stay at this hotel. well were do I start, the hotel is imaculate stayed in room 1802 overlooking dinning room 2nd floor notrecommended if you can't do steps. Amazing wildlife in the hotel grounds monkeys lizards racoons and a little ginger kitten loved it. Signs telling you not to feed them this...

 Report
Helpful?
6Thank juliemunkley
Reviewed 4 days ago NEWvia mobile

Wanting to spend our pearl anniversary and my husbands 50th birthday somewhere warm and sunny and after spending months upon months of reading everyones opinions on the riu yucatan we could hardly wait to see for ourselves this beautiful beach in an amazing location full of friendly staff ...well all I can say is wow ... we was not disappointed...

 Report
Helpful?
7Thank chelleangeoff
Reviewed 5 days ago NEWvia mobile

Well we always stay at Riu hotels and this one has been the most disappointing. Firstly the rooms and most of the staff have been lovely. All the cleaning of the rooms 100%. The bar staff all lovely too. However, perhaps because my hubby and I are just over 50 we didn't appreciate the 18 to 30s pool style antics...

 Report
Helpful?
1Thank cakemakerlady
Whitby, United Kingdom
Reviewed 5 days ago NEW

Just back from the Riu Yucatan November 30th could not fault it, anyone complaining about the food "GET A LIFE" great choice in all the restaurants and lovely service. Bar staff are brilliant just ask and you will get it with a smile, The rooms are well stocked and clean to a high standard the towel sculptures are a really...

 Report
Helpful?
6Thank JDEVANS21
Colne, England, United Kingdom
Reviewed 5 days ago NEW

Just returned from 2 weeks staying at the Riu Yucatan and absolutely loved it. The hotel was spotlessly clean and the staff were so friendly nothing was too much trouble. The service was first rate. I have stayed in this hotel before and the refurbishment has just improved the whole experience especially the lovely beach bar. I will definitely be...

 Report
Helpful?
3Thank Rachel P
Reviewed 6 days ago NEWvia mobile

We stayed here for 2 weeks and thoroughly enjoyed it. The hotel is spotlessly clean and the staff are friendly. The food is of a good quality and plentiful, I came back a good few pounds heavier as there was so much to try! I liked the friendly cats outside of the restaurant and sometimes slipped them a couple of...

 Report
Helpful?
3Thank Katybenz
Leeds, United Kingdom
Reviewed 6 days ago NEWvia mobile

Visited this hotel from November to December 2016. The hotel is beautiful with the most amazing beach. After reading reviews before hand I was unsure what to expect with the beach however it was completely different to how some people explain it. Yes there was seaweed. Was the seaweed bad? No. There was one day out of fourteen that the...

 Report
Helpful?
7Thank Danielle P

6,561 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5886)
Viewed
Pool/Beach Area (1513)
Viewed
Room/Suite (478)
Viewed
Hotel & Grounds (1049)
Viewed
Dining (373)
Viewed
Family/Play Areas (70)
Viewed
Bathroom (54)
Viewed
View from Room (84)
Viewed
Business Centre/Function Rooms (21)
Viewed
0:26
Videos (1)
Viewed
Other (2243)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (623)
Viewed
Amenities (137)
Viewed
Beach (38)
Viewed
Pool (43)
Viewed
Relax Pool (35)
Viewed
Dining (104)
Viewed
Standard Room (71)
Viewed
Suite (117)
Viewed
The Hotel (78)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (52)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (6)
Viewed
Dining (7)
Viewed
View from Room (7)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
0.5 km away
Hotel Riu Playacar
Hotel Riu Playacar
#51 of 213 in Playa del Carmen
4,322 reviews
0.2 km away
ClubHotel Riu Tequila
ClubHotel Riu Tequila
#48 of 213 in Playa del Carmen
7,170 reviews
1.0 km away
Hotel Riu Palace Riviera Maya
Hotel Riu Palace Riviera Maya
#37 of 213 in Playa del Carmen
4,978 reviews
Show Prices
Show Prices
Show Prices
22.0 km away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,302 reviews
27.6 km away
Grand Palladium White Sand Resort & Spa
4.9 km away
The Reef Coco Beach
The Reef Coco Beach
#98 of 213 in Playa del Carmen
3,219 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
* Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $302 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Cheap Tickets and Priceline so you can book your Hotel Riu Yucatan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#32 Top resorts Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#53 Family Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Yucatan staff and other travellers.
547 questions
Ask a question

See all questions (547)

Questions? Get answers from Hotel Riu Yucatan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in block 2 are very central to everything but are still quiet”
 of 5 bubbles Fififoxy, 9 Dec 2016 | Read review
“Ask for a room away from the pool/”
 of 5 bubbles robalob24, 7 Dec 2016 | Read review
“try room 1225 central to all amenities”
 of 5 bubbles JDEVANS21, 5 Dec 2016 | Read review
“Ask for room away from main stage, we changed rooms to 1304 perfect.”
 of 5 bubbles biggles60, 30 Nov 2016 | Read review
“Blocks 1, 2, 3 closer to the lobby were quieter as it was a little further away from the theatre where evening entertainment was.”
 of 5 bubbles gracel76, 26 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay