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Hotel Riviera Caribe Maya

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Hotel Riviera Caribe Maya
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367 Reviews from our TripAdvisor Community

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Showing 224: English reviews
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Tel Aviv, Israel
Reviewed 2 weeks ago via mobile

We booked this hotel mainly for its avareg price and location (close to the beach and the main street) We arrived to find a very nice, welcoming girl at the reception. Other than that, not a good experience! The room was not clean, floors were dirty, stains on the towels and sheets. The water pressure is lousy and bathroom is...

Thank tamarba2016
Community of Madrid, Spain
Reviewed 11 March 2017

A nice hotel on a budget price . Simple rooms nothing fancy but we didn't go to Playa del Carmen to spend time inside . Very good LOCATION, close to the beach and close to the bars - restaurants - shopping area. The staff is very friendly and helpful.

Thank Gabriella R
West Fargo, North Dakota
Reviewed 14 February 2017

The best thing about this hotel was the location. However, it is really run down. The "continental breakfast" was low quality. The beds were not only hard but the linens were worn out and the blanket only covered half the bed. They initially put us in a queen room when we had paid for a king bed room. They said...

Thank DebRN_13
A TripAdvisor Member
Rimini, Italy
Level Contributor
3 reviews
Reviewed 8 December 2016 via mobile

the room had a faulty air conditioner, we mention it straight away, the guy at reception went to check and said that it was fixed, but the first night we sleep into a sauna not a room! we went then in the morning to try to get a new room, or get the issue fixed, but it felt like we...

Thank A TripAdvisor Member
Reviewed 22 November 2016

I do a lot of research before picking a hotel and this one had nice reviews overall and a budget price I was looking for. In turn, I like to give my opinion for future opinion seekers. One major point that I sort of disregarded were couple comments regarding the beds being very hard - well they are BOARDS. Maybe...

Thank princess_on_the_road
Atlanta, Georgia
Reviewed 1 September 2016

People were very professional to me. (I have stayed there 3 times). Location, location, location, not luxury. Rooms are very basic, hard mattresses (but I like that). The place is quaint, and walking distance to everything. Prices are fantastic and worth every penny. We don't stay in the room much when we go to Playa, but sitting around their common...

Thank Greg S
Saskatoon, Canada
Reviewed 9 July 2016

See my pictures for confirmation of my statements below. I tried making a reservation online and received an automated message saying "the hotel will get in touch with you." DAYS later I emailed them asking about the reservation and they said the usual "our system has a problem" and asked me to send my credit card information, which I did....

Thank FS L
Placerville, California
Reviewed 30 June 2016

Loved this hotel! We had the two bedroom balcony suite. Very comfortable and clean. Of course the room needed some touch up. The staff is wonderful and friendly. We tip our room cleaners every day and they always left a special touch upon our return. My girls enjoyed the clean, blue pool! You must eat at Rey Davids which is...

1Thank Jay H
Reviewed 20 June 2016

Pros: - good location, one block from 5th avenue and two from the beach - 50% discount for chairs and umbrellas at Mamita's beach club - nice and helpful staff (shout out to Bernard) - ok swimming pool Cons: - really dated (old tiny TV, leaking smelly bathroom, noisy ceiling fan) - loud construction across the street (June 2016) -...

Thank Karinne L
Omaha, Nebraska
Reviewed 9 May 2016

These ladies are the best. We were driving around Playa looking for a "base" for our explorations. We had checked several options when we came upon the Riviera Caribe Maya. Margarita and Blanca were magnificent they showed us the room and were very helpful. The location is great easy access to 5th Ave and the beach. They gave us free...

Thank Mark K

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  • Pool
  • Free Internet
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Concierge

Additional Information about Hotel Riviera Caribe Maya

Address: Av. 10 Norte esq. Calle 30 Norte, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $72 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Riviera Caribe Maya 3*
Number of rooms: 25
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Also Known As:
Riviera Caribe Maya Hotel
Hotel Riviera Caribe Maya Playa Del Carmen, Riviera Maya, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riviera Caribe Maya staff and other travellers.
5 questions
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Questions? Get answers from Hotel Riviera Caribe Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool-facing room”
330gregs, 31 Aug 2016 | Read review
“We loved the balconies overlooking the pool.”
A3616RIjayh, 30 Jun 2016 | Read review
“Our room overlooked the pool, condo's across the street and the restaurant. We were on the second floor.”
ROCKK291, 21 Mar 2016 | Read review
“If you have a heavy luggage, stay on the lower level as this hotel doesn't have an elevator.”
Hotdog613, 6 Mar 2016 | Read review
“We stayed on the bottom floor and had a little patio overlooking the pool, really nice!”
Nyfiken_Asa, 21 Oct 2015 | Read review
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