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    Hotel El Tukan

    5a Avenida Norte, Entre 14 y 16, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    06/08/2017 07/08/2017
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    USD 118*USD 256*
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    Traveller (670)
    Room & Suite (277)
    Dining (204)
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    Overview
    • Excellent17%
    • Very good31%
    • Average26%
    • Poor11%
    • Terrible15%
    Travellers talk about
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Bar/Lounge
    Concierge
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Aspira Hotel & Beach Club
    48 reviews
    #53 of 168 B&Bs / Inns in Playa del Carmen
     
    Nina Hotel
    165 reviews
    #133 of 209 hotels in Playa del Carmen
     
    La Tortuga Hotel & Spa
    2,355 reviews
    #53 of 209 hotels in Playa del Carmen
     
    Gran Porto Resort
    9,811 reviews
    #29 of 209 hotels in Playa del Carmen
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,294)
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    There are newer reviews for Hotel El Tukan
    See the most recent reviews

    11 - 15 of 313 reviews

    Reviewed 20 April 2017

    Arrival at 12 pm on April 9... lots of departures and only us arriving. After doing the long line up... they told us we did not need to wait however the room was not available until 3 pm. It was expected, I was prepared and...More

    Thank Annie0879
    Response from Tukan M, Gerente at Hotel El TukanResponded 25 April 2017

    Hi, for us it is always a pleasure to serve you, hope to see you soon in the Riviera Maya again! Greetings from Mexico!

    Reviewed 13 April 2017 via mobile

    I loved the place. No luxury but a great location. Easy to go wherever you want in the downtown area within walking distance. The service and food were really good as well. Only problem was that it was too noisy. I could clearly hear the...More

    2  Thank coach_lou_udbg
    Response from Tukan M, Gerente at Hotel El TukanResponded 25 April 2017

    Thank you very much, we apreciate every comment, hope to see you again soon!

    Reviewed 12 April 2017 via mobile

    I dont recommend to pay this place a visit The hotel is showing on all websites a wonderful beach and pool which is not true These photos are belonng to a privet club where you need to walk 15 m and pay around 20 usd...More

    1  Thank Romi B
    Response from Tukan M, Gerente at Hotel El TukanResponded 25 April 2017

    Hi Romi, we feel very sorry for the inconvenience, if there is something we can do for you just let us know. Have a nice day.

    Reviewed 25 March 2017

    I did buy a Deluxe room. I was assiged to a bad and dirty room. Bad service. High price for low service. Bad service front desk. Restaurante tulips is not bad but once my dish has 1 woman hair. Bathroom besides front desk was dirty

    1  Thank Otávio A
    Response from Tukan M, Gerente at Hotel El TukanResponded 27 March 2017

    We thank you a lot for every comment, they helps us to continue working to offer you a better experience. Have a nice day.

    Reviewed 17 March 2017 via mobile

    The hotels website is miss leading!!!!! It offers kool beach... thats a lie!!!! Was very disappointed. The room was ok smelled of sewer. Beds were ok to sleep on small hard pillows. Air conditioning was a plus. It was right on 5th ave. the big...More

    2  Thank Aesilva3
    Response from Tukan M, Gerente at Hotel El TukanResponded 22 March 2017

    Thanks a lot for the visit, have a great day.

    Aspira Hotel & Beach Club
    48 reviews
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    Nina Hotel
    165 reviews
    #133 of 209 hotels in Playa del Carmen
     
    La Tortuga Hotel & Spa
    2,355 reviews
    #53 of 209 hotels in Playa del Carmen
     
    Gran Porto Resort
    9,811 reviews
    #29 of 209 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 59 - USD 435 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #87 On the Beach Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Cheap Tickets, Hotwire, HotelsforEveryone, Cancelon, TripOnline SA, getaroom.com, Evoline ltd, HotelQuickly and Agoda so you can book your Hotel El Tukan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • El Tukan Hotel Playa Del Carmen ,
    • El Tukan Condotel Hotel ,
    • El Tukan Condotel Suites Beach Club ,
    • Hotel El Tukan Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (670)
    Room & Suite (277)
    Dining (204)
    Pool & Beach (159)
    Hotel & Grounds (437)
    Bathroom (30)
    Family and Play Areas (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Beachbabe1617
    9 June 2017|
    AnswerShow all 4 answers
    Response from Tukan M | Property representative |
    H! We don´t have fridges in our rooms, sorry for the inconveniencem have a nice day.
    0
    Votes
    Google Translation
    Lucio D
    27 January 2017|
    Answer
    Response from Bean B | Reviewed this property |
    they would not let us. but they kept our bags in there lobby for us.
    1
    Vote
    Emelia G
    25 November 2016|
    Answer
    Response from KathyMOK | Reviewed this property |
    Uhm, the people who did the partial inclusive only had access to one bar and restaurant I believe. I wouldn't bother with it. Do European Plan there are so many restaurants nearby for cheap! And drinks are cheap too. We went... More
    0
    Votes
    Room Tips
    "I hated my room. Not sure about other rooms. Possibly get one that won't have tiny access and blocked by..."
    Read review
    "no tips...."
    Read review
    "What i did buy from this hotel was diferent what i did received - Pay $$$ for few"
    Read review
    "All rooms seem to have their own character, we lucked out on the top floor, one room. It was great."
    Read review
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