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06/08/2017 07/08/2017
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    Hotel El Tukan

    5a Avenida Norte, Entre 14 y 16, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 248*
    USD 118*
    SAVE USD 130
    USD 248*
    USD 118*
    Traveller (670)
    Room & Suite (277)
    Dining (204)
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    Overview
    • Excellent17%
    • Very good31%
    • Average26%
    • Poor11%
    • Terrible15%
    Travellers talk about
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Bar/Lounge
    Concierge
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Aspira Hotel & Beach Club
    48 reviews
    #52 of 168 B&Bs / Inns in Playa del Carmen
     
    Nina Hotel
    165 reviews
    #134 of 209 hotels in Playa del Carmen
     
    La Tortuga Hotel & Spa
    2,354 reviews
    #54 of 209 hotels in Playa del Carmen
     
    Gran Porto Resort
    9,797 reviews
    #29 of 209 hotels in Playa del Carmen
     
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,294)
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    1 - 5 of 313 reviews

    Reviewed 2 weeks ago

    This is not a place where you want to stay during your vacation. It's a 2-star hotel. Only good thing about the hotel is the cleaning ladies do a decent job. The rooms are basic. No fridge. Access to the rooms is horrible. You will...More

    Thank ASMS2014
    Reviewed 3 weeks ago

    Booked a suite at this hotel at the start of June and paid deposit on credit card.Arrived at 2am Uk time after a long fkight and was told that they had cancelled our reservation three days before(no notifacation) for reasons unknown. the hotel was totally...More

    Thank jefflizoliver
    Response from Tukan M, Gerente at Hotel El TukanResponded 2 weeks ago

    Hi Jeff good evening. We are very sorry for every inconvenient in your stay, we are always open to offer you a way to repair each and every bad experience, if you could please give me a number where we can call you or an...More

    Reviewed 1 June 2017 via mobile

    Booked triple occupancy, flight, hotel, breakfast with Air Canada Vacations. We chose deluxe room. Was skeptical due to reading reviews. Transport from airport to hotel was very well organized, wifi in bus. Transport is organized by the company you book with and not the hotel....More

    Thank Esther D
    Response from Tukan M, Gerente at Hotel El TukanResponded 6 June 2017

    Thank you very much Esther, it's always a pleasure to have you home with us, hope to see you soon again!

    Reviewed 19 May 2017 via mobile

    When we got there, there were no rooms available so we have to stay on other hotel for one night. Second room in El Tukan very noise, smelly and uncomfortable. The last room (in 7 days), was on the upper floor but a big smell...More

    Thank Hugo M
    Response from Tukan M, Gerente at Hotel El TukanResponded 24 May 2017

    We are sorry for the inconvenience, hope to see you soon again. Have a nice day.

    Reviewed 8 May 2017

    We really enjoy the stay at the hotel. Why? - 5th Ave two steps - WiFi working - free water - in fridge, also in the lobby - beach 2 min to get to the beach, 10 min to beautiful beach - bar, restaurants -...More

    Thank Díša M
    Response from Tukan M, Gerente at Hotel El TukanResponded 9 May 2017

    Thank you very much for every comment. Have a great day.

    Aspira Hotel & Beach Club
    48 reviews
    #52 of 168 B&amp;Bs / Inns in Playa del Carmen
     
    Nina Hotel
    165 reviews
    #134 of 209 hotels in Playa del Carmen
     
    La Tortuga Hotel & Spa
    2,354 reviews
    #54 of 209 hotels in Playa del Carmen
     
    Gran Porto Resort
    9,797 reviews
    #29 of 209 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 62 - USD 391 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #86 On the Beach Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, Cheap Tickets, Hotwire, TripOnline SA, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hotel El Tukan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • El Tukan Hotel Playa Del Carmen ,
    • El Tukan Condotel Hotel ,
    • El Tukan Condotel Suites Beach Club ,
    • Hotel El Tukan Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (670)
    Room & Suite (277)
    Dining (204)
    Pool & Beach (159)
    Hotel & Grounds (437)
    Bathroom (30)
    Family and Play Areas (4)
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    PLANK Gourmet grill & patio bar
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Beachbabe1617
    9 June 2017|
    Answer Show all 4 answers
    Response from Tukan M | Property representative |
    H! We don´t have fridges in our rooms, sorry for the inconveniencem have a nice day.
    0
    Votes
    Google Translation
    Lucio D
    27 January 2017|
    Answer
    Response from Bean B | Reviewed this property |
    they would not let us. but they kept our bags in there lobby for us.
    1
    Vote
    Emelia G
    25 November 2016|
    Answer
    Response from KathyMOK | Reviewed this property |
    Uhm, the people who did the partial inclusive only had access to one bar and restaurant I believe. I wouldn't bother with it. Do European Plan there are so many restaurants nearby for cheap! And drinks are cheap too. We went... More
    0
    Votes
    Room Tips
    "I hated my room. Not sure about other rooms. Possibly get one that won't have tiny access and blocked by..."
    Read review
    "no tips...."
    Read review
    "What i did buy from this hotel was diferent what i did received - Pay $$$ for few"
    Read review
    "All rooms seem to have their own character, we lucked out on the top floor, one room. It was great."
    Read review
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