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01/10/2017 02/10/2017
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    Hotel El Tukan

    5a Avenida Norte, Entre 14 y 16, Playa del Carmen 77710, Mexico
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    01/10/2017 02/10/2017
    USD 215*
    USD 75*
    SAVE USD 140
    USD 195*
    USD 76*
    Traveller (693)
    Room & Suite (282)
    Dining (205)
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    Overview
    • Excellent17%
    • Very good31%
    • Average26%
    • Poor11%
    • Terrible15%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Bar/Lounge
    Concierge
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    The Royal Playa del Carmen
    16,213 reviews
    #11 of 211 hotels in Playa del Carmen
     
    The Palm at Playa
    1,507 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Gran Porto Resort
    10,006 reviews
    #30 of 211 hotels in Playa del Carmen
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #42 of 211 hotels in Playa del Carmen
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,315)
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    1 - 5 of 314 reviews

    Reviewed 31 July 2017

    Booked a deluxe room for 2 nights (28th - 29th), we arrived at 1am and the did not had our room ready. It took them an hour to get us a room and we had placed reservation 2 days before. What we were given was...More

    Thank krizyamelgar
    Response from Tukan M, Gerente at Hotel El TukanResponded 4 August 2017

    Thank you for your comments and for taking the time to describing your experience for our community of Trip Advisor. All our staff is committed to making your stay a memorable one, your feedback will encourage us to improve. We're looking forward to seeing you...More

    Reviewed 5 July 2017

    This is not a place where you want to stay during your vacation. It's a 2-star hotel. Only good thing about the hotel is the cleaning ladies do a decent job. The rooms are basic. No fridge. Access to the rooms is horrible. You will...More

    Thank ASMS2014
    Response from Tukan M, Gerente at Hotel El TukanResponded 27 July 2017

    Hi, good evening. We are very sorry for every inconvenient in your stay, we are always open to offer you a way to repair each and every bad experience, if you could please give me a number where we can call you or an e-mail...More

    Reviewed 2 July 2017

    Booked a suite at this hotel at the start of June and paid deposit on credit card.Arrived at 2am Uk time after a long fkight and was told that they had cancelled our reservation three days before(no notifacation) for reasons unknown. the hotel was totally...More

    Thank jefflizoliver
    Response from Tukan M, Gerente at Hotel El TukanResponded 4 July 2017

    Hi Jeff good evening. We are very sorry for every inconvenient in your stay, we are always open to offer you a way to repair each and every bad experience, if you could please give me a number where we can call you or an...More

    Reviewed 1 June 2017 via mobile

    Booked triple occupancy, flight, hotel, breakfast with Air Canada Vacations. We chose deluxe room. Was skeptical due to reading reviews. Transport from airport to hotel was very well organized, wifi in bus. Transport is organized by the company you book with and not the hotel....More

    Thank Esther D
    Response from Tukan M, Gerente at Hotel El TukanResponded 6 June 2017

    Thank you very much Esther, it's always a pleasure to have you home with us, hope to see you soon again!

    Reviewed 19 May 2017 via mobile

    When we got there, there were no rooms available so we have to stay on other hotel for one night. Second room in El Tukan very noise, smelly and uncomfortable. The last room (in 7 days), was on the upper floor but a big smell...More

    Thank Hugo M
    Response from Tukan M, Gerente at Hotel El TukanResponded 24 May 2017

    We are sorry for the inconvenience, hope to see you soon again. Have a nice day.

    The Royal Playa del Carmen
    16,213 reviews
    #11 of 211 hotels in Playa del Carmen
     
    The Palm at Playa
    1,507 reviews
    #22 of 211 hotels in Playa del Carmen
     
    Gran Porto Resort
    10,006 reviews
    #30 of 211 hotels in Playa del Carmen
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    #42 of 211 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • USD 50 - USD 220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #87 On the Beach Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, HotelsforEveryone, Travelocity, Cancelon, Evoline ltd, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hotel El Tukan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • El Tukan Hotel Playa Del Carmen ,
    • El Tukan Condotel Hotel ,
    • El Tukan Condotel Suites Beach Club ,
    • Hotel El Tukan Playa Del Carmen, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (693)
    Room & Suite (282)
    Dining (205)
    Pool & Beach (163)
    Hotel & Grounds (445)
    Bathroom (34)
    Family and Play Areas (5)
    Nearby
    The Palm at Playa
    1,507 reviews
    .42 km away
     
    The Royal Playa del Carmen
    16,213 reviews
    .36 km away
     
    Gran Porto Resort
    10,006 reviews
    .30 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,380 reviews
    .22 km away
     
    Nearby Restaurants
    Oh Lala!
    1,965 reviews
    .10 km away
    Po Thai Restaurant
    474 reviews
    .08 km away
    Ah Cacao Chocolate Cafe
    2,624 reviews
    .12 km away
    PLANK Gourmet grill & patio bar
    1,423 reviews
    .10 km away
    Nearby Attractions
    Playa Aquarium
    100 reviews
    .11 km away
    La Galeria de Playa
    57 reviews
    .06 km away
    Calle Corazon
    46 reviews
    .16 km away
    The Custom Tour by Rod Ratner
    303 reviews
    .12 km away
    Ask a question
    Questions & Answers
    Beachbabe1617
    9 June 2017|
    AnswerShow all 4 answers
    Response from Tukan M | Property representative |
    H! We don´t have fridges in our rooms, sorry for the inconveniencem have a nice day.
    0
    Votes
    Google Translation
    Lucio D
    27 January 2017|
    Answer
    Response from Bean B | Reviewed this property |
    they would not let us. but they kept our bags in there lobby for us.
    1
    Vote
    Emelia G
    25 November 2016|
    Answer
    Response from KathyMOK | Reviewed this property |
    Uhm, the people who did the partial inclusive only had access to one bar and restaurant I believe. I wouldn't bother with it. Do European Plan there are so many restaurants nearby for cheap! And drinks are cheap too. We went... More
    0
    Votes
    Room Tips
    "Ensure you get the room you actually paid for"
    Read review
    "I hated my room. Not sure about other rooms. Possibly get one that won't have tiny access and blocked by..."
    Read review
    "no tips...."
    Read review
    "What i did buy from this hotel was diferent what i did received - Pay $$$ for few"
    Read review
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