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Allegro Playacar

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Allegro Playacar
Allegro Playacar
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4,391 Reviews from our TripAdvisor Community

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There are newer reviews for Allegro Playacar
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Showing 2,496: English reviews
Hamilton, Canada
Reviewed 9 July 2011

We have travelled to many destinations from 3 to 5 plus stars. This was our worst trip ever. We are used to different food (husband is from the Caribbean) but the buffet was the slop diner. The Italian restaurant was good though but you can't go there every night. I would not recommend this place to anyoe - the pool...

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2Thank blivingston4244
Fredericksburg, Virginia
Reviewed 6 July 2011

When we had made our reservation we asked if there was going to be any problems getting there after midnight since our plane was getting in around 11:00pm. We called around 3 times just to make sure everything was ok, and each time we were reassured that it was. Upon arrival we were taken to our room and after walking...

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3Thank simplyTaina
Rochester, Indiana
Reviewed 5 July 2011

I have been to this property now 4 times. It's been 4 yrs since I have been back. Real simple. The service is awful, food is so so...., they really lost what it means about customer service. Our unit leaked really bad. no A/C.......... I will not be back.... It's to bad...the economy and time have really damaged this property.

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2Thank bkbowsher
Reviewed 4 July 2011

Let me begin with a positive...you cannot beat the beach and the location of the hotel. I would not recommend the Occidental Allegro Playacar to anyone. The facility is in desperate need of renovations. The food is mediocre at best...the buffets are chaotic and monotonous. I believe the staff is hard-working and does the best with what what they've been...

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1Thank Onmyway4
London, United Kingdom
Reviewed 28 June 2011

First night at this hotel was very. Breakfast next day pretty good the day after not so good!!! Queues out of the door but when we eventually got in there were no plates, no glasses and even asking 4members of staff still nothing. Went to Mexican one night very good. Medeterrain excellent food and staff great and made to feel...

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1Thank sam_sam1975
Surrey, Canada
Reviewed 24 June 2011

We arrived on Sunday June 12th. Our room was ready as soon as we got there so we threw our suitcases in the door of the room and went for dinner. We were pleased with the selection of food on this first night and had no complaints. The beach was amazing the entire time. Now begins my list of issues......

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3Thank LizzieG19
Sturgis, Michigan
Reviewed 23 June 2011

The food was excellent. We had wonderful service. We loved walking on the beach and it was an easy walk to the shopping in Playa del Carmen. Everything was close by. The air conditioning was poor, it felt like it only blew warm air. My wife hated the thatch roof because we could see through it in one spot. It...

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Thank beerbob1950
Springfield, Missouri
Reviewed 21 June 2011

The beach is still there and great but the resort is really showing neglect. The food is absolutely horrible and apparently not safe. Both of us got sick. if all you want is to be on the beach it is ok otherwise stay far, far away.

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4Thank tamwil7
Greensboro, North Carolina
Reviewed 20 June 2011

I have previously stayed at Allegro Playacar in May 2010 and returned for vacation the exact same week in May 2011. The time spent during the same week in the exact same room was not equivalent. There was a SIGNIFICANT decline in this resort in 1 year. Enough decline in quality that I can say without a doubt that I...

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3Thank Allison24
Sydney, Australia
Reviewed 16 June 2011

I loved this hotel, the staff were friendly and I loved the idea of rooms not being one after the other. Rooms are two on the bottom and two above with hammocks on the front porch area. Food was amazing and loved it when they moved the restaurant outdoors with entertainment. The pools were clean and great to stay in...

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1Thank ginag108

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service

Additional Information about Allegro Playacar

Address: Lote Hotelero No. 7 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $181 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Playacar 3.5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Barcelo, Travelocity, Hotwire, HotelsforEveryone, Despegar.com, Cheap Tickets, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Allegro Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#48 Top resorts Hotel in Playa del Carmen
#54 Spa Hotel in Playa del Carmen
#61 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Playacar staff and other travellers.
679 questions
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Questions? Get answers from Allegro Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room close to the pools or you will hear the entertainment till late in the night.”
 of 5 bubbles summerlover13, 8 Mar 2017 | Read review
“Mattress is extremely hard and after 3 weeks we were still not adjusted to it. Otherwise, our room was excellent.”
 of 5 bubbles 311alfredb, 5 Mar 2017 | Read review
“2500 and on are the best”
 of 5 bubbles 237ls, 2 Mar 2017 | Read review
“Rooms near the beach and pool areas offer best views. Rooms near the stage area could be noisier due to show.”
 of 5 bubbles suzannel423, 1 Mar 2017 | Read review
“Double beds in the two bedroom unit are much too small for adults and there is plenty of room for two queen or king size beds. ”
 of 5 bubbles darcyjrf, 1 Mar 2017 | Read review
5 of 5