We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
No complaints about the accommodation, the food or the staff. Typical of an all inclusive resort.
No shortage of drinks, even a cooler with margaritas in reception.
Noisy around the main pool, but there was plenty of quiet space elsewhere.
A bit of a shortage...More
We were there June 20th to June 28th. 2 adults, 1child.
Check-in went okay, had to wait 20 minutes because room wasn't ready. The timeshare people are standing behind you waiting for to to finish.
Room: The room was small. The beds were hard but...More
We stayed here last October. I paid for and "upgraded" room that was not close to the ocean. The room was discussting and the mattress was rock hard. It felt like I was camping. My wife and I both got sick from the food two...More
3 Thank Matt H
Response from Sandra Alcázar U, Social Media Coordinator at Allegro PlayacarResponded 5 July 2013
Dear Matt H,
We would like to thank you for taking the time to provide your feedback regarding your stay. On behalf of the entire team, I would like to express my sincere apologies that your stay was not to our expected level of service,...More
We paid for a room by the pools and an ocean view, the first there was told are room was night read. But the next day we go back and they put us in a room that was worse than the first room, final got...More
2 Thank nana200921
Response from Sandra Alcázar U, Social Media Coordinator at Allegro PlayacarResponded 28 June 2013
It saddens us to read that our attempts to make your stay more enjoyable were unsuccessful. I have shared your comments with the management and actions will be taken immediately to enhance our guest’s satisfaction.
We hope that despite this experience, you present...More
This hotel has to be the worst hotel we have stayed in while vacationing in Mexico. The timeshare people are constantly in your face, the rooms are small, the beds are poor, service is extremly poor and they nickle and dime you to death. They...More