We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Allegro Playacar

5,610 reviews
Save
Traveller (5566)
Pool & Beach (1434)
Room & Suite (916)
Overview
  • Excellent39%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“first club”(185 reviews)
“rooms are small”(80 reviews)
“thatched roof”(93 reviews)
Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
Offers from Allegro Playacar
Hotel deals
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 294.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "19da0ed72c144fbd98e674b9b94f14bd", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":153965,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78329583],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":294,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"19da0ed72c144fbd98e674b9b94f14bd","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":296,"lowestMetaPrice":294,"additionalPartner":false,"highestMetaPriceDisplay":296,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":296,"lowestMetaPrice":294,"highestMetaPriceDisplay":296,"hotelName":"Allegro Playacar","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjE5ZGEwZWQ3MmMxNDRmYmQ5OGU2NzRiOWI5NGYxNGJkIiwiQUlLIjoiNWU4ZjQxNTQ1ZjdkNDMxYmI5NWE0OGQzOGRkYWFjNzYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "USD 294", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78329583":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (5,610)Write a Review
There are newer reviews for Allegro Playacar
See the most recent reviews
Filter reviews
2,894 results
Traveller rating
978
1,002
454
245
215
Traveller type
Time of year
LanguageEnglish
More languages
978
1,002
454
245
215
Show reviews that mention
All reviewsfirst clubrooms are smallthatched rooftime sharepool baritalian restaurantentertainment staffdifferent theme every nightsmall resortactivity poollunch buffetguest servicesgated communityother resortsgreat beachceiling fanmexican night
FilterEnglish
Updating list...
1,631 - 1,635 of 2,894 reviews
Reviewed 30 June 2013

No complaints about the accommodation, the food or the staff. Typical of an all inclusive resort. No shortage of drinks, even a cooler with margaritas in reception. Noisy around the main pool, but there was plenty of quiet space elsewhere. A bit of a shortage...More

1  Thank EastAngliaDiver
Reviewed 29 June 2013

We were there June 20th to June 28th. 2 adults, 1child. Check-in went okay, had to wait 20 minutes because room wasn't ready. The timeshare people are standing behind you waiting for to to finish. Room: The room was small. The beds were hard but...More

3  Thank Dan P
Reviewed 27 June 2013

We stayed here last October. I paid for and "upgraded" room that was not close to the ocean. The room was discussting and the mattress was rock hard. It felt like I was camping. My wife and I both got sick from the food two...More

3  Thank Matt H
Response from Sandra Alcázar U, Social Media Coordinator at Allegro PlayacarResponded 5 July 2013

Dear Matt H, We would like to thank you for taking the time to provide your feedback regarding your stay. On behalf of the entire team, I would like to express my sincere apologies that your stay was not to our expected level of service,...More

Reviewed 27 June 2013

We paid for a room by the pools and an ocean view, the first there was told are room was night read. But the next day we go back and they put us in a room that was worse than the first room, final got...More

2  Thank nana200921
Response from Sandra Alcázar U, Social Media Coordinator at Allegro PlayacarResponded 28 June 2013

Dear nana200921, It saddens us to read that our attempts to make your stay more enjoyable were unsuccessful. I have shared your comments with the management and actions will be taken immediately to enhance our guest’s satisfaction. We hope that despite this experience, you present...More

Reviewed 26 June 2013

This hotel has to be the worst hotel we have stayed in while vacationing in Mexico. The timeshare people are constantly in your face, the rooms are small, the beds are poor, service is extremly poor and they nickle and dime you to death. They...More

4  Thank James R
View more reviews
PreviousNext
1325326327328329579
About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
USD 162 - USD 359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Top resorts Hotel in Playa del Carmen
#52 Spa Hotel in Playa del Carmen
#58 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 162 - USD 359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Top resorts Hotel in Playa del Carmen
#52 Spa Hotel in Playa del Carmen
#58 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (5566)
Pool & Beach (1434)
Room & Suite (916)
Dining (347)
Amenities (84)
Family and Play Areas (75)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
kevin_helen
9 February 2018|
Answer
Response from Kathy H | Reviewed this property |
If I am not mistaken the pools close at 7 or 8 pm
0
Votes
Magaliv86
9 February 2018|
Answer
Response from Nancy S | Reviewed this property |
I don’t believe so. We went and got our drinks at the bar by the pool which was close by. I didn’t notice any bartenders bringing drinks out to customers on the beach loungers.
0
Votes
PreviousNext
123456292
Room Tips
"We had to call maintenance as a shelf fell off the wall and the bar cupboard door was ready to fall off when..."
Read review
"Our unit is in need of total remodel. It is scheduled for that and the resort general manager told us this..."
Read review
"I could hear furniture being moved at night,upstairs. and water was coming down the air conditioning vent..."
Read review
"Rooms near the beach are lovely"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing