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Allegro Playacar

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Allegro Playacar
Allegro Playacar
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4,395 Reviews from our TripAdvisor Community

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There are newer reviews for Allegro Playacar
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Showing 2,500: English reviews
Chicago, Illinois
Reviewed 7 March 2012

we just got back from a 4 day stay at allegro playacar and we did not want to leave! we had such a wonderful time and this hotel definitely made leaving tough. we had read some mixed reviews before coming but i can't imagine what people have to complain about! we arrived 5 hours before check-in, but this was no...

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5Thank Annie2786
Toronto, Canada
Reviewed 5 March 2012

This hotel is very simple, so I do warren you if you aren't looking for the minimal basics, then I suggest you look else where before making the lives of staff members miserable with an over abundance of complaints. The food was good, buffet had a different selection every night! The drinks were AMAZING, mojitos were a little sweet. Corona...

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6Thank MyPhilosophy
Uithoorn, The Netherlands
Reviewed 4 March 2012

We love the temp. in Mexico. This is allready our third time that we visit this good and lovely hotel. The people here are very kindly and each morning when you wake up it starts allready, We are crazy Dutchman and at 6:30 hr. every morning we are going to swim in the swimmingpool while the cleaner do his work...

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3Thank albert3355
Westfield, New Jersey
Reviewed 2 March 2012

Occidental Playacar has improved wonderfully since our visit in 2010. The rooms, linens, and food have taken the biggest steps. We always thought the staff and grounds were terrific and they remain so. The beach has been restored and is a joy to use. For food, we'd recommend the Mexican Restaurant as the best both in food and service quality....

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5Thank Star726
Kelowna, BC
Reviewed 1 March 2012

This property is in a great location, you will get what you have paid for. The staff are wonderful and go out of their way to assist you. Yes, the rooms are dated, but as you stay there mostly to sleep only they are passable. The food is sufficient, we did not try the specialty dinners. The wine though, not...

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3Thank ErwinSchuster
Beamsville, Ontario. Canada
Reviewed 29 February 2012

This is a much smaller resort than I am use to but very friendly, most accommodating and the staff are very good especially Jacaboo (works breakfast, dinner & server on the beach), Abel, Freddy (bar staff @ the pool area outside of the Mexican restaurant) Ivonne, Cindy and Denis(F) @ the front desk. These employees go over and above, friendly,...

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2Thank margarita5040
Gatineau, Canada
Reviewed 28 February 2012

Location!! Location!!Location Stayed from Feb 16-23 2012 This hotel is located perfectly in the Mayan Riviera.It's about 45 minutes from the airport in Cancun but after that the area it is located in is very centralized.A very nice scenic and safe 15 minute walk to get to the village of Playa Del Carmen and it's famous 5th avenue shopping area,...

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5Thank Canucklife
Toronto
Reviewed 28 February 2012

My wife and I spent 2 weeks at the allegro playacar and had a very nice time. The staff was very pleasant, the room service was great and the food was excellent- especially at the Mexican restaurant. A special shout out to Don Cesare- thank you for such terrific service. the beach is beautiful and the pool was also very...

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4Thank m c
Winnipeg
Reviewed 26 February 2012

OK... I have never placed any reviews for hotels; however, I would like to share my vacation experiences at the Allegro Playacar so you can make a better informed decision before you book your trip. Upon arrival Feb 17, 2012 we were checked into room 3115. The room is on the second floor of one of the the "villas". The...

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8Thank Corrado140
OAllegroP, Assistant Manager at Allegro Playacar, responded to this review

Dear K R, We regret to hear that we couldn’t achieve your complete satisfaction during your recent vacation. Our main goal is to provide the best experience to all our guests and it seems that we fell short on this during your stay. I was very concerned while reading your comments as our rooms are usually in very good condition,...

Winnipeg, Canada
Reviewed 20 February 2012

Stayed frn 10 - 17 Feb 12. This resort is very dated, however, very relaxing. The grounds are beautiful, and the staff very friendly. The rooms are not the best. The rooms really need to be updated, and there should be more comfortable chairs to sit on. The bed was hard (only a spunge placed on a cement slab). By...

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3Thank pam b

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service

Additional Information about Allegro Playacar

Address: Lote Hotelero No. 7 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $181 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allegro Playacar 3.5*
Number of rooms: 286
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Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#48 Top resorts Hotel in Playa del Carmen
#54 Spa Hotel in Playa del Carmen
#61 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Allegro Playacar staff and other travellers.
684 questions
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Questions? Get answers from Allegro Playacar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the pool are quieter”
 of 5 bubbles DawnD178, 25 Mar 2017 | Read review
“Buildings in the 40's and 50's are close to the sea and pool and quite in the evening”
 of 5 bubbles 720RichardS720, 24 Mar 2017 | Read review
“rooms are quieter towards the beach, After 10:30 the all of the resort is pretty peaceful.”
 of 5 bubbles ireneturner360, 23 Mar 2017 | Read review
“Try to get a room close to the pools or you will hear the entertainment till late in the night.”
 of 5 bubbles summerlover13, 8 Mar 2017 | Read review
“Mattress is extremely hard and after 3 weeks we were still not adjusted to it. Otherwise, our room was excellent.”
 of 5 bubbles 311alfredb, 5 Mar 2017 | Read review
5 of 5