We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sandos Playacar Beach Resort

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sandos Playacar Beach Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

11,932 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sandos Playacar Beach Resort
See the most recent reviews
Showing 6,317: English reviews
Los Angeles
Reviewed 12 October 2011

Went to the Playacar to consider for a wedding location. LOVED the Sandos response from the wedding planners, and I've looked at TONS of wedding locals at this point... . but the rooms are small compared to the Caracol and does not have ability for connecting rooms in the rooms by the beach. The beds are UNBEARABLY hard. I read...

 Report
Helpful?
3Thank kpincastaic
Somerset, United Kingdom
Reviewed 11 October 2011

Oh wow. We had originally booked to stay at Sandos Caracol Resort and Spa in Playa Del Carmen, but the hotel was having building works so Thomson changed us to Sandos Playacar. My partner and I couldn't fault it, and cannot wait to come back. I am well travelled and this is the best place I have ever been in...

 Report
Helpful?
1Thank Dimpsxxx
Laval, Canada
Reviewed 10 October 2011

Was there for 10 days and never got board . The rooms were wery clean ,the food was tasty and good ,the staff smilling all the time fast and good service.the beach was amazing very clean, chairs for everyone . the night entertainement is excellent at the teatre and the meeting point .The resort is very eco friendly lots of...

 Report
Helpful?
Thank gora97
Montreal, Canada
Reviewed 8 October 2011

We had a wonderful experience at this resort. Most importantly the beach was beautiful. The food was varied and very good. The room was dated but clean, spacious and comfortable. The staff were very friendly and service was great. The location was safe and a five minute cab ride to the town of Playa del Carmen. The beach was just...

 Report
Helpful?
1Thank TravelKate215
toronto
Reviewed 4 October 2011

Good: location Overall layout and set up of the resort Amazing beach The best entertainment team that will keep you and your children busy at all times (of course if you want to participate). Games room for children in the evenings Not so great: The best part of the resort (the section closest to the beach) is a but run...

 Report
Helpful?
2Thank isdToronto
Essex, United Kingdom
Reviewed 3 October 2011

Ok this was a budget trip but it is budget. If you live on a local authority estate you will probably think you have died and progresses straight to heaven but the only thing special about this average resort is the beach. We had a riviera junior suite room which was away from thr noise and constant Butlinsesque entertainment. The...

 Report
Helpful?
5Thank jeoff42
norfolk
Reviewed 1 October 2011

We spent 2 weeks here at the beginning of september and we had a fantastic time.. There was a group of 6 . 4 adults and two 2 year olds, we stayed in the hacienda suites which were great, lovely having your own pool just outside the door. And the rooms were massive. The food was great best i have...

 Report
Helpful?
2Thank beccy860
Arlington, Virginia
Reviewed 30 September 2011

This is the 3rd time at this resort and it never fails to impress. The service is wonderful, the staff very friendly and helpful. The food is great at the buffet, but the Mediterranean restaurant is amazing. There's activies and entertainment for all age groups. The yoga class on the beach is hard work, but worth it, the instructor is...

 Report
Helpful?
Thank Wichloch
West Palm Beach, Florida
Reviewed 28 September 2011

I had a wonderful time at this resort, until the day before checking out. I looked in my wallet, only to find my money missing. The resort was no help, as a matter of fact; they made me feel as if I did some thing wrong. They tell me I should of lock my wallet in the safe, they could...

 Report
Helpful?
4Thank brownin11
Reviewed 28 September 2011

Just waiting at airport to go home and was so sad to leave. We emailed for a beach and pool room and that is what we got , but when we arrived we were disappointed as would say it was a 3 star standard room. We asked to move rooms and were offered the Riviera end but decided to stay...

 Report
Helpful?
Thank Hayeshols

12,376 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11936)
Viewed
Pool/Beach Area (3125)
Viewed
Hotel & Grounds (1959)
Viewed
Room/Suite (1158)
Viewed
View from Room (337)
Viewed
Dining (797)
Viewed
Business Centre/Function Rooms (132)
Viewed
Family/Play Areas (381)
Viewed
Bathroom (203)
Viewed
4:20
Videos (11)
Viewed
Other (3833)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (392)
Viewed
Amenities (67)
Viewed
Beach (19)
Viewed
Other (125)
Viewed
Pool (42)
Viewed
Dining (24)
Viewed
Standard Room (40)
Viewed
The Hotel (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Other (48)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
8.0 km away
The Royal Haciendas All Suites Resort & Spa
The Royal Haciendas All Suites R...
#44 of 212 in Playa del Carmen
3,269 reviews
8.8 km away
Sandos Caracol Eco Resort
Sandos Caracol Eco Resort
#68 of 212 in Playa del Carmen
12,005 reviews
0.2 km away
Iberostar Quetzal Playacar
Iberostar Quetzal Playacar
#45 of 212 in Playa del Carmen
4,436 reviews
Show Prices
Show Prices
Show Prices
1.4 km away
The Reef Playacar
The Reef Playacar
#92 of 212 in Playa del Carmen
4,256 reviews
0.1 km away
Iberostar Tucan Hotel
Iberostar Tucan Hotel
#41 of 212 in Playa del Carmen
6,265 reviews
3.9 km away
Gran Porto Resort
Gran Porto Resort
#28 of 212 in Playa del Carmen
9,362 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $255 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Expedia, Travelocity and Despegar.com so you can book your Sandos Playacar Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,353 questions
Ask a question

See all questions (1353)

Questions? Get answers from Sandos Playacar Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Basic family rooms near main pool very very convenient. Upgrade not necessary”
 of 5 bubbles 316rickf, 20 Mar 2017 | Read review
“Family section”
 of 5 bubbles dawng506, 19 Mar 2017 | Read review
“Join Royal Elite. The huciendas are worth it alone. We joined for the 1 week release every 2 years and are very satisfied.”
 of 5 bubbles rawliciousm, 19 Mar 2017 | Read review
“Room located in Building #1 offer views of the monkeys!! :)”
 of 5 bubbles Manford4, 18 Mar 2017 | Read review
“Ask and they will do their best to accommodate.”
 of 5 bubbles Wanderer1347, 16 Mar 2017 | Read review
5 of 5