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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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11,965 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Playacar Beach Resort
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Showing 6,335: English reviews
Ottawa, Canada
Reviewed 5 days ago NEW

Many reasons why i liked this resort. It was my wife,s and i second trip back to Sandos. The staff are excellent, not to mention a few people Paulina from the buffet, and some other great servers at the buffet. Spent most of our time at the adult pool, well worth the extra money to have the select service. All...

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Helpful?
1Thank Kevin W
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for sharing your views and comments with readers of this internet site regarding your recent stay with us at Sandos Playacar Beach Resort. We are very happy to know that you enjoyed our services, the attention from our members and the overall facilities....

Reviewed 6 days ago NEW

We chose to stay at what they call the Beach Resort, which consisted of the adults only section. For a couples retreat I would definitely recommend the adults only section as there are many perks. It consists of an adults only pool with a swim up bar, two bars exclusively for adults only members, and your own section at the...

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Helpful?
3Thank salmon525
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for sharing your views and comments regarding you recent stay at Sandos Playacar Beach Resort. We are very happy to see that you had a fabulous stay with us at Sandos Playacar, especially due to attention from our members. We take you observations...

Reviewed 6 days ago NEWvia mobile

My boyfriend and I (30,27) just got back from a week long vacation at Sandos Playacar. It was our first time in Mexico and we loved every minute of it! The resort was beautiful, well maintained and very lush - palm trees, flowers, trees of all types everywhere. We stayed in the adults only area which although was a bit...

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Helpful?
1Thank Catherine C
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for sharing your views and comments regarding you recent stay at Sandos Playacar Beach Resort. We are very happy to see that you had a fabulous stay with us at Sandos Playacar, especially due to attention from our members. You can rest assured...

Pomona, California
Reviewed 6 days ago NEW

My husband and I along with our boys, 10 and 13 visited Sandos Playacar last week for 5 nights, 3-12 to 3-17. I had read several reviews and spent hours researching hotels and decided that this hotel would suit my families needs well. We arrived and check in was a breeze, although we didn't get a room in the family...

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Helpful?
2Thank raquel d
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, I extend you on behalf of all our members a warm regard, while thanking you deeply for the time you have invested to compile the review attached regarding your recent stay at Sandos Playacar Beach Resort. I am very sorry to read of the wrong impression you seem to have left our hotel with as a result of...

Wallingford, Pennsylvania
Reviewed 6 days ago NEW

This is our 2nd visit to Sandos Playacar. It is an amazing and beautiful place. However, the place is too big for us. We have no kids, so it wasn’t a good fit for us. The place is more for families. Playacar has kids club and teens club. Although there are carts to shuttle you around the compound, we didn’t...

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Helpful?
Thank bmcarandang
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for sharing your views and comments regarding you recent stay at Sandos Playacar Beach Resort and most importantly, for your preference as you selected our hotel for yet another occasion. We are glad to know that all in all you enjoyed your stay...

Newmarket, Canada
Reviewed 6 days ago NEW

Just came back from a week in Sandos playacar, great place. We traveled with our adult kids in their early 20's, they stayed in the hacienda accommodations and my husband and I had an ocean front room. Great accommodations!! It was very nice to have the best of both worlds. The hacienda has a private hot tub and pool used...

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Helpful?
2Thank TLO1990
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for sharing your views and comments regarding you recent stay at Sandos Playacar Beach Resort. I am extremely happy to see that you enjoyed your stay with us and found our staff and services to be great. We are certainly going to work...

Reviewed 1 week ago NEWvia mobile

Nice resort , beautiful beach ! Employees work hard and are so friendly !! Always something to do on beach, fun games, music etc..The buffet didn't change much, but the omelettes for breakfast were really good, lots of fresh fruit. The monkeys were hilarious, " Kong" made his presence known every morning ! Had a great time ⛱🍻

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Helpful?
2Thank james h
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you deeply for sharing your views and comments regarding your recent stay with readers of this internet site. We are happy to see that you had a pleasant stay with us at Sandos Playacar and found our staff to be hard working and polite. We hope to...

Janesville, Minnesota
Reviewed 1 week ago NEW

I just want to say that the resort was amazing. It was very clean and the working staff went out of their way to make my trip very special. We were approached by the sales staff to become members at their resort. Leila Jara showed my wife and I around the resort and we were never pressured to purchase any...

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Helpful?
Thank jodyzimbrich
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are very happy to know that you fully enjoyed our hotel and the services as well as the attention from our members. We are also happy...

London, Canada
Reviewed 1 week ago via mobile

Had everything we needed. Beautiful landscaping and trees. Very pretty at night. Love the Eco jungle feel. Perfect for 4 ladies looking for fun and relaxation. The shows were better quality then the last 2 all inclusives I've been to.

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Helpful?
1Thank Carolyn H
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are very happy to know that you had a pleasant stay with us and you left our hotel with a positive impression. We hope to have...

Vancouver
Reviewed 1 week ago

There are so many mixed reviews for this place. All I can say is that it might not be perfect, but it was perfect for us. For context, this is the 5th all inclusive resort I've stayed at, and I stayed in the standard beach room, with a blue (lowest tier) bracelet. The beach - All of Playacar is fabulous,...

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Helpful?
7Thank bcBEZ
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are extremely happy to know that you had a wonderful stay with us regardless of the couple of observations you have made. Rest assured that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $258 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,362 questions
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Questions? Get answers from Sandos Playacar Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get ocean view! It is a bit of a hike to the restaurants - but worth the walk!”
 of 5 bubbles 344jenniferl, 26 Mar 2017 | Read review
“Second floor or a corner room.”
 of 5 bubbles kevinw22, 24 Mar 2017 | Read review
“Adults Only”
 of 5 bubbles salmon525, 23 Mar 2017 | Read review
“"Long walk to main areas from Riviera section"”
 of 5 bubbles raqueld922, 23 Mar 2017 | Read review
“Basic family rooms near main pool very very convenient. Upgrade not necessary”
 of 5 bubbles 316rickf, 20 Mar 2017 | Read review
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