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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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11,299 Reviews from our TripAdvisor Community

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Showing 6,062: English reviews
2 reviews
Reviewed yesterday NEW

The Service was amazing! Tania, Raquel, Dulce, Manuel, and others that served us were fantastic. They went overboard to accommodate us. The guy at the bike rentals was very sweet. Vanessa, Lucia, from the SPA, gave us a massage to die for on the beach at night. From beginning to end we felt welcomed and well served. We are already... More 

Helpful?
Thank Raquel H
London, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Just returned from sandos playacar, travelled as a family with three children ages Thirteen, twelve and ten, their first time travelling south, our 7th time to Mexico. Nice perk is kids twelve and under stay and eat for free, We stayed as royal elite guests/members compliments of Georgette Flamm, she was most accommodating with our requests as we stayed in... More 

Helpful?
Thank addy1177
Las Vegas, Nevada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

The girl who checked us kept helping helping other people, guests and staff, who would just walk up to the counter for something. Took way too long and never an apology. She would literally be handling our process and walk away without saying anything when she left or when she returned. No welcome drink, everyone else had one. We were... More 

Helpful?
Thank Kim89144
1 review
Reviewed yesterday NEW via mobile

Just returned from our trip to sandos playacar. It was just my boyfriend and I on this trip-we did the upgrade to adults only which we found was worth the upgrade and we enjoyed all the added amenities. We were in room 9216 from November 26-December 3 and we were not bothered by really any construction you, see a bit... More 

Helpful?
Thank Kiley B
Cheltenham
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed yesterday NEW

This was the first time we booked an ‘all inclusive resort’ style holiday. We did so not out of choice but because we were attending a friend’s beach wedding at the resort. We had been to Cancun and the Mayan peninsula before on a touring holiday so did not feel compelled to take any of the organised trips. We booked... More 

Helpful?
2 Thank CheltenhamSteve
Vancouver Island, Canada
2 reviews
Reviewed yesterday NEW

The positive: I was one of a group of 33 women that spent a week at Sandos Playacar. We were greeted by JIMMY in concierge upon arrival and he is excellent at his job. Everyday he would find us at the resort to make sure we were enjoying our stay and he would ensure we had everything we needed. He... More 

Helpful?
Thank SunniDayz2016
Comox Valley, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

This was my fourth time to Sandos Playacar resort and this time I took 33 of my Zumba participants with me. I am a Zumba instructor in Comox British Columbia Canada. I want to thank Jimmy from concierge first and foremost as he is an asset to the resort and was absolutely excellent at taking care of me and my... More 

Helpful?
Thank ZumbawithGloria
Basel, Switzerland
Level Contributor
4 reviews
Reviewed 3 days ago NEW

2 weeks at sandos playacar Great service, friendly employees. Nice à la carte restaurant. Compliment for the food. Various fresh and good taste. Amazing fresh cocktails and smoothies. Helpful employees always smiling. Great beach in 10 min walking from the select club or shuttle available. Shows and entertainment always great Ecologic parc, green and clean. 👍 Good job guys continue... More 

Review collected in partnership with this hotel

Helpful?
Thank sabalas2016
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We would like to thank you for taking the time to write us this great review about our hotel. We are very pleased to learn that you had such a great time in our company and that you found our cocktails to be refreshing and delicious. We look forward to see you return to Sandos Playacar Beach Resort.... More 

Iowa
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 4 days ago NEW

We traveled for our daughters wedding Nov. 20th 2016. 45 guests. It was a Dream come true ! Maria (wedding coordinator ) did an Awesome job. Set up was perfect, flowers were perfect, as were the cocktail hour and the supper on the beach. The food and cake was delicious. Service was Great. The dance on the beach was So... More 

Helpful?
Thank smalltown402
Sandos_Playacar, Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are extremely happy to have been a part of such an important moment in your's and your daughter's life. Our staff members are very dedicated to make our guests vacations unforgetable and we are very happy to see that Maria and her team were able to make your daugther's day perfect. We look forward for your return... More 

Des Moines, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

We (family with 14 and 16 year old) booked through Expedia (standard) and requested connecting rooms, which we received. We had a beach view on the second floor (perfect as we didn't have to use stairs or an elevator). Wish we had requested a jungle view as our rooms were behind the buffet. My bathroom was nicer although our shower... More 

Helpful?
1 Thank Jennifer F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $273 - $711 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Booking.com, Travelocity, Priceline, Odigeo and Hotels.com so you can book your Sandos Playacar Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#30 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#41 Spa Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want an ocean view don't stay in the Junior Suite.”
 of 5 bubbles 347raquelh, 4 Dec 2016 | Read review
“The beach front rooms need an upgrade but loved being close to the beach and all activities.”
 of 5 bubbles ZumbawithGloria, 4 Dec 2016 | Read review
“Riviera Junior Suite Select Club Adults only corner room lobby/pool side view. Nice room and good features. Very comfortable beds.”
 of 5 bubbles sabalas2016, 2 Dec 2016 | Read review
“adult only section was very nice room 9240 is about as far away from the lobby as you can get. It was pool view and quiet.”
 of 5 bubbles smalltown402, 1 Dec 2016 | Read review
“pray or hope you can find Ingrid”
 of 5 bubbles maureensfamily, 30 Nov 2016 | Read review
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