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Royal Hideaway Playacar

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Traveller (4587)
Pool & Beach (1156)
Dining (699)
Overview
  • Excellent75%
  • Very good17%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“las ventanas”(424 reviews)
“the grill”(624 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Royal Hideaway Playacar
Special Offer: Join my Barceló
Hotel deals
Offers from Royal Hideaway Playacar
Special Offer: Join my Barceló
Hotel deals
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Reviews (4,915)
There are newer reviews for Royal Hideaway Playacar
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4,219 results
Traveller rating
3,063
746
250
106
54
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LanguageEnglish
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3,063
746
250
106
54
Show reviews that mention
All reviewslas ventanasthe grilldinner reservationsallegria barvilla conciergespices restaurantclub royaledeck restaurantdinner theaterinfinity poolchef's tablewalk in closetother resortssax playerour honeymoonall inclusive resortquiet resort
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1,651 - 1,655 of 4,219 reviews
Reviewed 16 August 2015

This place was amazing! From the moment we arrived to the moment we left, the staff was attentive to our every need, and always wishing to do more. I have never been to a resort with such a high level of service and happy employees...More

Review collected in partnership with this hotel
Thank kw42015
Response from Ivet_Pat, Guest Experience Department at Royal Hideaway PlayacarResponded 18 August 2015

Dear kw42015, It is a pleasure to read that you had a wonderful time during your visit to Royal Hideaway and that you were very satisfied with the services provided by our staff at the resort. Thank you for recommending our hotel to other readers...More

Reviewed 16 August 2015

My wife and I visited RH in 2013 and returned this year with two other couples. And as always you are a little nervous about taking someone to a resort because everyone has different taste, well one of the couples best friends have already visited...More

1  Thank Greg B
Response from Ivet_Pat, Guest Experience Department at Royal Hideaway PlayacarResponded 18 August 2015

Dear Greg B, We are glad to read about your stay at Royal Hideaway Playacar, thank you for your warm review. Our staff will be happy to know details about your experience. It is a great honor to know that we fulfilled your expectations with...More

Reviewed 15 August 2015 via mobile

This is an excellent resort that is exactly what we expected after reading the positive reviews. The resort is quiet and relaxing. It is also beautiful and very clean. The main pool is beautiful and (again) quiet. We did not have a problem getting a...More

1  Thank NewSkierGA
Response from Ivet_Pat, Guest Experience Department at Royal Hideaway PlayacarResponded 18 August 2015

Dear NewSkierGA, Thank you for recommending Royal Hideaway with our future guests. We are very happy to read details about your experience during your stay with us at Royal Hideaway Playacar. We really appreciate your valuable feedback; it is a motivation for us and also...More

Reviewed 15 August 2015 via mobile

Had a fantastic stay. The service was amazing - everyone made us feel so welcome. Little touches like remembering your name, favorite drink and table gave it that extra special feel. We are already planning our return visit to this wonderful resort.More

1  Thank Gosiaandhanus
Response from Ivet_Pat, Guest Experience Department at Royal Hideaway PlayacarResponded 16 August 2015

Dear Gosiaandhanus, On behalf of all the Royal Hideaway staff I would like to thank you for your review, your comments are very much appreciated. It´s glad to know that you had a nice and unforgettable experience during your stay with us. It is also...More

Reviewed 14 August 2015

We stayed here for 6 nights at the beginning of August 2015, and I’ve been telling everyone since what a wonderful vacation we had, and all about this lovely and charming adults-only all-inclusive resort in Playacar/Playa Del Carmen. I’m just going to list all the...More

6  Thank lex y
Response from Ivet_Pat, Guest Experience Department at Royal Hideaway PlayacarResponded 16 August 2015

Dear lex y, Thank you for choosing us as your holiday destination. For us, our best reward is to know that you had such a wonderful time with your friend in Royal Hideaway. We really appreciate your comments. They are the best incentive for us...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 381 - USD 655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#17 Top resorts Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#26 On the Beach Hotel in Playa del Carmen
#27 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 381 - USD 655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#17 Top resorts Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#26 On the Beach Hotel in Playa del Carmen
#27 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (4587)
Pool & Beach (1156)
Dining (699)
Room & Suite (522)
Family and Play Areas (21)
Amenities (13)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Pipedreamers
20 April 2018|
AnswerShow all 2 answers
Response from djmfoodies | Reviewed this property |
spices has a ramp to the top from the pool deck, the others are accessible via elevators
0
Votes
Angela H
19 April 2018|
Answer
Response from djmfoodies | Reviewed this property |
go tot he website and connect there
0
Votes
Richard M
19 April 2018|
Answer
Response from djmfoodies | Reviewed this property |
honestly all the rooms are great, if you want to be closer to the main pools, upgrade to lux... if you want the top, then get the presidential suite...
1
Vote
Room Tips
"Ask for a room on the 2nd floor so you don't have to worry about the terrace doors."
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"We love building 27 because its close to the infinity pool and the beach"
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"Request a room by the pool if you plan on spending most of your time at the resort...worth it!"
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"We prefer an interior building with a second floor location for a cool breeze and balcony."
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