We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

HM Playa del Carmen

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
HM Playa del Carmen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

468 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 197: English reviews
Start your review of HM Playa del Carmen
 Click to rate
Virginia Beach, Virginia
Reviewed 6 days ago NEW

We returned last week from a long weekend trip to Playa del Carmen and had an unbelievable time. HM hotel is so very cute, although its small, it does haves a gym, a parking, restaurant, and bar, so it has a little of everything and the beach is only about a block away. I actually preferred that it was smaller...

 Report
Helpful?
Thank Mmarshall17
Reviewed 1 week ago via mobile

Lovely hotel.very well looked after. Great staff/good choice for breakfast. Well located for restaurants and shopping. Beach is 15 minute walk.plenty of good trips to go on i.e. Cancun/chichen itza/Cozumel. The cenotes are amazing.

 Report
Helpful?
1Thank Iamthetombraider
Tallinn, Estonia
Reviewed 1 week ago

Especially we would like to thank Brito from the front desk- he was always helpful, very professional and Israel from the restaurant ( always happy and polite, good with children ) Very cozy little hotel with a great location.

 Report
Helpful?
1Thank carltriprojekt
Jodhpur, India
Reviewed 1 week ago via mobile

The best part is this hotel is close to beach and 5 th avenue Rooms r nice nd hotel also give towels. No lift!! Sad part is after 10 they dont give any room service not even ice. In season time this hote get really expensive.

 Report
Helpful?
Thank tarun2k5
Reviewed 1 week ago

This hotel is located on a central, busy street about five walking blocks from the beach. It is a modern, white-washed, three-story hotel with a peaceful courtyard and sizable pool. The rooms are clean, sparingly decorated and very quiet. There were children in the room next door and we couldn't hear a peep! The staff were wonderful and made great...

 Report
Helpful?
Thank Marina H
Reviewed 2 weeks ago

Decided on a last minute getaway to playa del carmen before all the crazy summer travel gets expensive. Settled on HM hotel and had an amusing time. I must agree that the employees are part of the reason, they treated us like friends, leveled with us and gave us the best recommendations on local small hole in the wall places...

 Report
Helpful?
Thank AngelaDenn22
Chilliwack, B.C.
Reviewed 2 weeks ago

What luck that we found this perfect gem of a hotel! Great location, stunning layout of pool and lounge area. Spotlessly clean in every way. Hip vibe and decor with authentic Mayan art displayed around November and in rooms. Delicious buffet breakfast included with room price. Very reasonable prices on food and drinks for lunch and dinner, and all of...

 Report
Helpful?
Thank Cameesha
Edmonton
Reviewed 2 weeks ago via mobile

This hotel is perfectly located, a very short walk to the beach, shopping and restaurants. The staff is extremely professional and was very happy to accommodate our needs. Special thanks to Raul who went shopping for the ingredients for our favourite drink rather than telling us they didn't have it. Also Anita who made sure our room was always spotless....

 Report
Helpful?
1Thank davidjosephs
Reviewed 2 weeks ago

We:did up grade our room as a he first one was miserable looking We had a most wonderful room,large ,clean,sunny,large comfortable balcony. Would not hesitate to go back. Beautiful pool and snacks available at all times.Drinks were not outrageous prices and very good.

 Report
Helpful?
Thank Sandie W
County Dublin, Ireland
Reviewed 2 weeks ago

Enjoyed a week here and wished it had been longer. Hotel looks modern and is a nice place just to relax and has a good atmosphere round the pool and bar. At night it looked great too and the pictures we'd seen before arriving were not as nice as the real thing! The room was good. Very clean and ladies...

 Report
Helpful?
Thank solnan81011

407 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (397)
Viewed
Hotel & Grounds (35)
Viewed
Room/Suite (18)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (56)
Viewed
Bathroom (8)
Viewed
Dining (19)
Viewed
View from Room (4)
Viewed
Family/Play Areas (2)
Viewed
Other (254)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (3)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.2 km away
Soho Playa Hotel
Soho Playa Hotel
#34 of 213 in Playa del Carmen
440 reviews
0.2 km away
Aventura Mexicana
Aventura Mexicana
#23 of 213 in Playa del Carmen
1,676 reviews
0.3 km away
Be Playa Hotel
Be Playa Hotel
#21 of 213 in Playa del Carmen
543 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
La Pasion Hotel Boutique by Bunik
La Pasion Hotel Boutique by Buni...
#15 of 213 in Playa del Carmen
1,170 reviews
0.6 km away
The Palm at Playa
The Palm at Playa
#24 of 213 in Playa del Carmen
1,299 reviews
0.7 km away
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperi...
#42 of 213 in Playa del Carmen
1,369 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about HM Playa del Carmen

Address: Av. Constituyentes No 180, Playa del Carmen 77720, Mexico (Formerly Carmen Inn)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $108 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — HM Playa del Carmen 3.5*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Travelocity, Cheap Tickets, Evoline ltd, Orbitz, getaroom.com, Hotel.de, HotelQuickly, Agoda, Despegar.com and Hotels.com so you can book your HM Playa del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Carmen Hotel Playa Del Carmen
HM Playa Del Carmen Riviera Maya, Mexico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from HM Playa del Carmen staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from HM Playa del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second and third floors are more private, away from the pool.”
742marinah, 11 Apr 2017 | Read review
“You do need a balcony”
286sandiew, 7 Apr 2017 | Read review
“so if you want a more peaceful stay maybe ask to stay on the second or third floor.”
briefcase91, 2 Apr 2017 | Read review
“Don't just stick to 5th Ave try the back streets”
36oonaghr, 6 Mar 2017 | Read review
“The ground floor is best for seniors and people with children.”
259brigittew, 3 Mar 2017 | Read review
5 of 5