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06/02/2018 07/02/2018
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    HM Playa del Carmen

    Av. Constituyentes No 180, Playa del Carmen 77720, Mexico
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    06/02/2018 07/02/2018
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    USD 154*
    USD 149*
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    USD 154*
    USD 149*
    Traveller (504)
    Room & Suite (98)
    Pool & Beach (84)
    Overview
    • Excellent68%
    • Very good24%
    • Average5%
    • Poor1%
    • Terrible2%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Laundry Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    6 Feb.7 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (637)
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    1 - 5 of 276 reviews

    Reviewed 4 days ago via mobile

    Where do I start !! So mean problems... On arrival was informed there was NO HOT WATER at this hotel but wait for it, I was given a solution two options I can travel two blocks down and wash at another hotel or (Or) I...More

    Thank Kieran T
    Response from Javier A, Gerente at HM Playa del CarmenResponded 3 days ago

    We are very sorry about the problems that you had at HM Playa del Carmen and we hope you can visit us in the future for enjoy this urban oasis!! Many thanks and sorry for the inconvenience. Best Regards

    Reviewed 6 days ago via mobile

    Such a Beautiful hotel, friendly staff was treated so well, heart of playa del carmen. Super clean especially the pool, great breakfast selection. Unique rooms kept well clean, hands down the best holiday ever

    Thank Kelly-Ann L
    Response from Javier A, Director General at HM Playa del CarmenResponded 4 days ago

    Dear Kelly Thank you so much for your coments, we appreciate them Regards

    Reviewed 1 week ago

    We are recently now home after spending a week in HM hotel including New Years and we are very sorry and sad to have left the paradise that is Playa del Carmen! The hotel has become like a second home to us, all of the...More

    Thank Chloemad88
    Reviewed 2 weeks ago

    Wow to the staff and the breakfast here! They are very friendly, very accommodating and just great people. Especially enjoyed breakfast time as the staff serving every morning and the food was excellent. Freshly made juices, fresh fruit, freshly done eggs, it was great. Our...More

    Thank seas4sea
    Reviewed 2 weeks ago

    I came to stay in this hotel already the second time)) . I made my choise, because I liked it. The location, service, rooms facilities, pool- everything is very good. All Stuff of the hotel is friendly. And good news, I notices some improvement in...More

    1  Thank Isandra_777
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • USD 90 - USD 185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 91
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Orbitz, Travelocity, getaroom.com, Hotels.com, Prestigia, Evoline ltd, HotelQuickly, TripOnline SA and Cancelon so you can book your HM Playa del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Carmen Hotel Playa Del Carmen ,
    • HM Playa Del Carmen Riviera Maya, Mexico
    Add Photo Photos
    Traveller (504)
    Room & Suite (98)
    Pool & Beach (84)
    Dining (51)
    Hotel & Grounds (371)
    Bathroom (12)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Robert B
    29 December 2017|
    Answer
    Response from Liliana S |
    para q te respondan esa pregunta hazla en los foros de Península de Yucatán o Playa del carmen.
    -1
    Votes
    Google Translation
    aiywa09
    19 October 2017|
    AnswerShow all 3 answers
    Response from piratesandblues | Reviewed this property |
    No it’s free
    0
    Votes
    Room Tips
    "good breakfast, people who work there are amazing"
    Read review
    "Suites are nice. Would be ideal to get a suite away from Constituyents as it is very loud with traffic."
    Read review
    "No elevator so ask for ground floor"
    Read review
    "Lower floors better."
    Read review
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