We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Azul

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Professional photos
Hotel Azul
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

78 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 33: English reviews
Boston, Massachusetts
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2015

I settled here for 3 nights. The location is superb in regards to the nightlife, clubs, restaurants, shops, and people watching. Best location hands down. However, the average rating is largely due to the room. The room was fine for 4 people. The AC worked well. The restroom was mediocre. There was one night after returning from Blue Parrot club... More 

Helpful?
Thank Chuck T
1 review
Reviewed 7 August 2015 via mobile

We booked for 3 nights, the room had like a hundred mosquitoes inside, there are no windows. Bathroom stinks, towels stink, room feels like a cell, the pool its very small and it had bird poop all around, too much noise and bad signal with the wify. It was a nightmare. But great staff.

Helpful?
Thank Nemo P

Travellers are raving about these Playa del Carmen hotels

Split, Croatia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 July 2015 via mobile

But, if you go there, make sure you have ear plugs and something to breathe the fresh air from. Noise is just unbearable and smell is horrible. Location is central, that is good. I am not a spoiled tourist but this place is just a big no, no. It is somehow dirty and sticky. People are kind though. Massage is... More 

Helpful?
Thank Petra V
Melbourne, Australia
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 July 2015

The staff member upon check in was the only good thing at this hotel. Being on fifth ave, you'd expect a little noise but it was as if a DJ was playing in my bedroom. The sheets had stains all over them and the pillow smelt really bad. The blinds were a tiny bit of fabric which wasn't even enough... More 

Helpful?
Thank ReneeInMelbourne
Phoenix, Arizona
Level Contributor
4 reviews
3 hotel reviews
Reviewed 7 July 2015

We were in playa del Carmen for our wedding in May 2015. We decided to stay close to town after the wedding, somewhere cheaper than the resort. I found Hotel Azul on Hotels.com and based upon the free Wi-Fi, the price, and the pictures, I booked a room. We were pleasantly surprised. The room was right off of the busy... More 

Helpful?
Thank Mistie M
San Cristobal de las Casas, Mexico
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 May 2015

This was my third visit of this beautiful seaside city and first time I decided to stay in a low budget hotel. Anyway, my experience was very positive, the rooms are very clean and the location is directly on the main avenue of the city. Special thanx goes to the front desk staff (Praxedes) for his excellent guest service and... More 

Helpful?
Thank RobertS_140281
Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2015

I booked a stay at this hotel for 2 nights prior to checking into a 5 night stay at an all inclusive resort. Upon checking in after a long flight we got into the room and it was the most musty smelling place i have ever encountered. No air conditioning and it was hot and WET in the room. One... More 

Helpful?
Thank K F
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 March 2015 via mobile

We were 4 ppl traveling for vacation this place looked fine on their site but our room was a box! No where for clothes terrible included breakfast. Service was so bad they seemed annoyed that we were there. We never got new towels unless we complained we caught them using the same bed sheets. The only ppl around the pool... More 

Helpful?
Thank AmandaLD
Portsmouth, New Hampshire
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 February 2015 via mobile

As a woman travelling alone I wanted a small quiet inexpensive hotel near to Fifth Avenue. From the minute I arrived the problems began Looks more like pension for young kids. I did not feel secure as all rooms o first floor and rooms are bear and prison l Iike. I had made mistake of paying 3 nights in advance.... More 

Helpful?
Thank Bonnie D
Merrickville, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 January 2015

I believe the owner has other hotels in the area so don't confuse the other reviews with this hotel which is on fifth avenue beside the tequila barrel bar. Firstly we took 2 rooms at this hotel because we were left stranded on our arrival in Playa del Carmen. We had booked and paid in full for a condo only... More 

Helpful?
Thank tplovesducks

16 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (16)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (3)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.2 km away
Tropical Escape Hotel
Tropical Escape Hotel
#191 of 213 in Playa del Carmen
63 reviews
0.4 km away
Hotel Plaza Playa
Hotel Plaza Playa
#63 of 213 in Playa del Carmen
431 reviews
0.7 km away
Aqualuna Boutique Hotel by Xperience Hotels
Aqualuna Boutique Hotel by Xperi...
#102 of 213 in Playa del Carmen
353 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Casa La Galeria by Bunik
Casa La Galeria by Bunik
#74 of 213 in Playa del Carmen
180 reviews
1.1 km away
Apart Hotel Casaejido
Apart Hotel Casaejido
#40 of 213 in Playa del Carmen
499 reviews
0.8 km away
Hotel Hacienda Maria Bonita
Hotel Hacienda Maria Bonita
#138 of 213 in Playa del Carmen
209 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge

Additional Information about Hotel Azul

Address: 5ta Avenida Entre Calles 10 Y 12, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $108 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Azul 2*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com and Travelocity so you can book your Hotel Azul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Azul Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#68 Spa Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hotel Azul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No room is good.”
 of 5 bubbles ReneeInMelbourne, 22 Jul 2015 | Read review
“Great location! Free Wi-Fi.”
 of 5 bubbles mistiem2014, 6 Jul 2015 | Read review
“water is not drinkable, neither there nor in other hotels nearby so, be careful!!!”
 of 5 bubbles HectorG47, 19 Apr 2013 | Read review
“Rooms 10, 11 12 and 13 on the ground floor are the farthest from 5th Avenue and will probably be the most quiet after 11:00PM. Ask for recommendations and get the free appitizer or drink coupons at the front desk. Save about $12.”
 of 5 bubbles jackski, 24 Apr 2012 | Read review
“Don't stay in hotel azul”
 of 5 bubbles baz1234359, 16 Apr 2012 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay