We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Residences El Faro

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Residences El Faro
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

393 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 326: English reviews
Start your review of Residences El Faro
 Click to rate
Salt Lake City, UT
Reviewed 5 days ago NEW

El Faro is a very decent and safe condo complex right at the beach and a block away from fifth avenue where you find some of the best places to eat/drink. Taxis stand is a stones throw away. We stayed here for a week - 2 adults and 2 kids (7 and 10). Adults were able to take a massage...

 Report
Helpful?
Thank GKPai
Fort Wayne, Indiana
Reviewed 1 week ago via mobile

Spent last week at a 2 bedroom condo. Loved the location. We were within walking distance of everything. Great walking town. 5th Ave is all restaurants, bars and shops. Always felt safe. Our room was good, the AC worked well, the pool was fine and we walked on the beach everyday. We will go back again.

 Report
Helpful?
Thank flemmingmiller
Dyer, Indiana
Reviewed 2 weeks ago

We have stayed at all inclusive resorts in Cozumel and Playacar and wanted to try something different. 2 adults and an 11 year old boy. We rented Surf 202 for 7 nights. The condo was like two oversized hotel rooms joined together. Compared to other places we have stayed it was the same, no better no worse. Maybe needs some...

 Report
Helpful?
1Thank rdilic8
Springfield, Oregon
Reviewed 2 weeks ago

Our family of four (two teenagers) and another family spent the past week at Residence El Faro. We rented through Bric Vacation Rental and they were great to work with. The condo's were fairly nice and well kept. We always saw staff members doing maintenance and keeping things picked up. The pool was nice and the kids spent most of...

 Report
Helpful?
2Thank JReed1956
Arlington Heights, IL
Reviewed 3 weeks ago via mobile

We rented 304, the condo and building is just about at the point where it needs some updating and maintenance. Some doors stick, drawers don't close, water pressure is bad, not enough plates/silverware/utensils, screen doors are ripped, mattresses and sheets need to be replaced, wood decks around pool need to be repaired, walls repainted or touched up. The beach was...

 Report
Helpful?
Thank AAASparky
Edmonton, Canada
Reviewed 14 March 2017

this is a really great condo and it is in a perfect Location. We stayed for 28 days in 202 surf and it was just like the pictures2 bed 2 bath with stainless steel appliances. the grounds are perfectly kept and the staff were all great and helpful. we booked thru Bric Rentals and we would not recommend using them...

 Report
Helpful?
Thank oilers99
Reviewed 12 March 2017 via mobile

First off I want people to know this may sound crazy but trust me this review is 100 percent accurate. We stayed coral 102 March 4-11 2017. Family of 5 adults and we had no hot water for the whole week. Not just the hot water heater didnt work very good 0 the whole week . We had to boil...

 Report
Helpful?
Thank doug d
Aristi H, General Manager at Residences El Faro, responded to this review

From Rentals Your Way (rental promotion agency) and Caribbean Beach Properties (management company) – To this guest we would like to extend a sincere apology for the issues they had with the hot water during their stay. The issue with the hot water heater was more serious than the management’s initial assessment and unfortunately, the issue was not correctly assessed...

Reviewed 12 March 2017

After looking around for a place in Playa Del Carmen, I came across this condo. It was perfect for my group of 8. It had 3 bedrooms and 3 bathrooms and a sleeper futon. The condo is 2 stories and it has an amazing balcony patio overlooking the pool and ocean. You can even see Cozumel. We loved the patio...

 Report
Helpful?
1Thank jamescN3066OO
Aurora, Ohio, United States
Reviewed 10 March 2017

I believe the place is less than 10 years old and it has serious wear. tiles missing, water seems to work better at different times.(sometimes no hot, sometimes no pressure) elevator stopped working numerous times, lights flashed on and off. The music from the discos two street over goes on all night.(starts after 10 and goes until 4 am) the...

 Report
Helpful?
Thank Michelle G
Boulder
Reviewed 3 March 2017

We just got back from a week in Playa del Carmen having stayed at El Faro in Reef 403. My 3 stars are based on the overall experience and should not be a reflection of the property itself. Pros: Reef 403 is a lovely unit. 2 bed... 2 bath. Immaculately clean. Beautifully decorated. Fully appointed. Everything we could possibly need...

 Report
Helpful?
Thank cbrand

292 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (286)
Viewed
View from Room (38)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (47)
Viewed
Pool/Beach Area (75)
Viewed
Hotel & Grounds (40)
Viewed
Dining (17)
Viewed
Bathroom (8)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (56)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
View from Room (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.2 km away
Mahekal Beach Resort
Mahekal Beach Resort
#27 of 213 in Playa del Carmen
2,532 reviews
0.7 km away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#41 of 213 in Playa del Carmen
1,537 reviews
0.2 km away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#32 of 213 in Playa del Carmen
1,321 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Playa Maya
Playa Maya
#99 of 213 in Playa del Carmen
652 reviews
0.4 km away
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel & Beachc...
#16 of 213 in Playa del Carmen
599 reviews
0.2 km away
Xtudio Comfort Hotel by Xperience Hotels
Xtudio Comfort Hotel by Xperienc...
#77 of 213 in Playa del Carmen
228 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful exclusive condominium property is nestled in the heart of downtown Playa del Carmen, and perfectly situated right on the beach. Our 65 suites have a fully equipped kitchen, dining and living room area. The complex is comprised of three buildings, Reef, Coral and Surf, with one, two and three bedroom suites. These individually owned condominiums are spacious and each offers its own distinct style. Owners and guests enjoy our expansive pool, or basking in the sun on our beach front lounge chairs. Enjoy the view from your balcony; the impressive colours of the Caribbean Sea. ... more   less 

Additional Information about Residences El Faro

Address: 10th Street, Between 1st Avenue And the Beach | on the beach, Playa del Carmen 77710, Mexico (Formerly Encanto El Faro)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $299 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Residences El Faro 4*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotwire, Hotels.com, TripOnline SA, Cheap Tickets, Travelocity, Expedia, Priceline and Booking.com so you can book your Residences El Faro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Encanto El Faro Hotel Playa Del Carmen
Residences El Faro Playa Del Carmen, Riviera Maya, Mexico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Residences El Faro staff and other travellers.
31 questions
Ask a question

See all questions (31)

Questions? Get answers from Residences El Faro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views: Surf 208, Coral 303; Quiet: Reef/Coral block; Take 1hr massage. 30mins covers face down.”
  • Morning view of sea, pool and ground floor from coral 301
  • Looking towards balcony from kitchen of Coral 301
  • Furniture on balcony and looking into living from balcony of Coral 301
  • Looking at the sea/balcony from master bath of Coral 301
  • Looking at the sea from kitchen  of Coral 301
  • Part of balcony and entrance to balcony from both master bed and living of Coral 301
  • Looking into master bed and bath from balcony of Coral 301
GKPai, 18 Apr 2017 | Read review
“Room 205 Surf”
JReed1956, 3 Apr 2017 | Read review
“rooms in surf have view of sunrise”
oilers99, 13 Mar 2017 | Read review
“Get your property management reps phone number. The front desk doesn't help as the condos are individually owned.”
jamescN3066OO, 11 Mar 2017 | Read review
“I would choose a room on the reef side for less noise”
michelleg57, 9 Mar 2017 | Read review
5 of 5