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Banyan Tree Mayakoba

2,247 reviews
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Traveller (2335)
Room & Suite (1133)
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Overview
  • Excellent85%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“private pool”(218 reviews)
“outdoor bathtub”(63 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Banyan Tree Mayakoba
Offers & Announcements: 30% off room rate
Hotel deals
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,247)Write a Review
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651 - 655 of 1,902 reviews
Reviewed 31 March 2016 via mobile

We just returned from a 5 night stay at Banyan Tree over Spring Break. In addition to our two children (5&7) we brought both grandmothers. We all stayed together in a 3 bedroom golf view residence which was perfect for our group size. The villa...More

3  Thank Stephanie B
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 1 April 2016

Dear guest, Thank you for spending 5 nights with us in our Sanctuary for the Senses, it was a pleasure to host you and your family and I appreciate your review, detailing your experiences. We are very focused on all the needs of our guests...More

Reviewed 30 March 2016

Loved our time here: Pros - the bikes with each Villa - this is a great way to get around a huge property and also a nice active way to spend time while on vacation. - the Villas are stunning - plenty of space -...More

3  Thank Ehemo
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 1 April 2016

Dear guest, Thank you for your review of your experiences from your recent vacation, it is always very rewarding to read the comments and feedback from our valued guests. Please accept our apologies for the areas that we fell short of expectations, I never like...More

Reviewed 30 March 2016

We had an amazing time throughout our visit to Banyan Tree Mayakoba. To echo the countless other reviews, the property is beautiful and the service is exceptional. The property is very large and we were informed upon arrival that the resort was at 90%+ capacity....More

3  Thank DATMAL
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 1 April 2016

Dear guest, Thank you for your wonderful and detailed review, I thoroughly enjoyed reading your experiences. Touching on your comments about your allergy, in this day and age, food allergies and intolerances are becoming common and we ensure that no matter the allergy or intolerance,...More

Reviewed 28 March 2016 via mobile

Like several other recent reviewers, we stayed here during an awards event hosted by my husband's employer, MB, in mid March. It's an honor--and a treat!--to attend events like this and it's even more so when the venue is as marvelous as the Banyan. The...More

1  Thank angiewall
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 1 April 2016

Dear guest, Thank you very much for your posting on Tripadvisor. Your positive comments about our staff are very encouraging and motivating. As always, we truly appreciate your comments and feedback, this helps us to maintain our high standards and ensure we not only meet...More

Reviewed 27 March 2016

Last week I was invited to visit Banyan Tree for a dinner at Haab, the Maya Dining venue that this luxury Hotel has to offer. I was told to be at the lobby at 6 pm because the whole experience starts from there. I must...More

5  Thank Calcu2016
Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 1 April 2016

Dear guest, It’s wonderful to hear from you and we’re so glad to know that you enjoyed your Maya Dining Experience in Haab. Truly, we cannot thank you enough for choosing to spend this unique experience at our resort. Nothing would make us happier than...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 647 - USD 2,375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 647 - USD 2,375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (2335)
Room & Suite (1133)
Pool & Beach (449)
Dining (298)
Amenities (60)
Family and Play Areas (32)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
angeliabarber
12 February 2018|
Answer
Response from Taupa | Reviewed this property |
I am so sorry that I can't answer any of your questions. The resort is in the best position. This is one of the most amazing resorts I've been to.
0
Votes
Marta D
11 January 2018|
AnswerShow all 2 answers
Response from GM_Peter_Hechler | Property representative |
Dear Marta D, Thank you very much for your interest in Banyan Tree Mayakoba. Resort is not all inclusive. Enjoy meal plans for an additional cost. Kind regards, Peter Hechler General Manager
0
Votes
Google Translation
DCE77
9 January 2018|
AnswerShow all 2 answers
Response from GM_Peter_Hechler | Property representative |
Dear DCE77, While you're relaxing on the beach, the children can enjoy an array of daily activities & crafts and go on an adventure to learn about the ecosystems of Mayakoba & the Riviera Maya. You are both sure to have a... More
0
Votes
Google Translation
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Room Tips
"Get one facing the lagoon for extra privacy"
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"We had a villa near the restaurant and pool which was wonderful."
Read review
"I only saw ours, but everyone I spoke to was happy with the rooms. Very private."
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"All of the rooms were great"
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