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Banyan Tree Mayakoba

Travellers' Choice award winner
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 789*
USD 592*
Great Deal
USD 766*
USD 789*
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Banyan Tree Mayakoba
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1,960 Reviews from our TripAdvisor Community

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Showing 1,660: English reviews
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Hawthorn Woods, Illinois
Reviewed 3 days ago NEW

We stayed at the Banyan Tree for two nights on a trip to choose a wedding destination for my daughter and had an amazing time. The staff went above and beyond our expectations and we were made to feel special throughout our whole trip. The resort itself is beautiful, very peaceful and natural, we enjoyed the ecological boat ride from...

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Helpful?
Thank Sharon T
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Sharon T, Thank you very much for your posting on Tripadvisor. We are delighted to hear that you enjoyed the comfort and space of your villa, services and most of all, our staff professionalism and kindness. We are dedicated and committed to ensure each of our valued guests are fully satisfied, going above and beyond all expectations. Thank you...

Reviewed 4 days ago NEW

My wife and I stayed at Banyan tree for a total of 11 days and every day was amazing. All four restaurants offer great food and great selection of wines.Xplor and Circus del solei was the best memories. Make sure you reserve for the circus with full dinner! It looked amazing.

Review collected in partnership with Banyan Tree
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Helpful?
Thank haoz846
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear haoz846, Thank you for taking the time to share your experiences with the Trip advisor community. On behalf of the entire staff, we would like to thank you for choosing Banyan Tree Mayakoba and we look forward to your next visit. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Denver, Colorado
Reviewed 4 days ago NEW

I would like to say the best pool bartender, I think his name was Renaldo, he was the best, he made sure all of are needs were met, super great guy. The Hotel was really fun with bikes and everything.

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Helpful?
Thank danj518
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear danj518, Thank you for the review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and I hope you will return to visit us again soon at Banyan Tree Mayakoba. Kind regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Playa Gigante, Nicaragua
Reviewed 5 days ago NEW

People are amazing , have incredible team. I travel a lot and im a Spa Addicted, but this one is something unique. I love it Im in theLuxury hotel industry an d really Banyan Tree are one of the best resort have been, thanks to all team Federico Spada

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Helpful?
Thank Federico S
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Federico Spada, Thank you very much for your posting on Tripadvisor. On behalf of the entire staff, we would like to thank you for choosing Banyan Tree Mayakoba and we look forward to your next visit. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Wilmette, Illinois
Reviewed 1 week ago NEWvia mobile

Where should I start? Everything was fabulous! The employees at this resort are the nicest and most willing to help than any other resort. The massage we had was like a spiritual experience and so relaxing. The 3 bedroom villa we had overlooking the golf course was magnificent. While floating in the pool we could see the 17th hole and...

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Helpful?
Thank Erin M
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Erin M, Thank you for your glowing feedback; it was truly a pleasure to host your holiday. We are delighted that you enjoyed the beauty of our natural surroundings and the service provided by our people. We look forward to your next visit. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Reviewed 1 week ago NEW

My friends and I went to the Banyan Tree Mayakoba to celebrate my birthday and we all agreed the hotel was absolutely fantastic! The place is so beautiful and the service was outstanding. The spa is amazing - all treatments are done in individual "huts" so it's a truly personal experience. We stayed in the 2 bedroom villa by the...

Review collected in partnership with Banyan Tree
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Helpful?
Thank suzda750
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear suzda750, Thank you for your wonderful feedback! It was an honor to host your holiday. I'm very happy to hear that you enjoyed your stay at Banyan Tree Mayakoba. We appreciate that you have taken the time to share your comments with future travelers and guests. Thank you for recommending us with all Trip Advisor followers. We look forward...

Calgary
Reviewed 1 week ago

This is a case where more is more. This place is worth the money. The room isn't a room - it's a private condo with your own yard, private pool, outdoor bath and more. Bow-chick-a-wow-wow... great place for engagements, honeymoons, rendezvous... not a place for kids really. The beach was great. The services teller from checking in with a complimentary...

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Helpful?
Thank Jodi S
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Jodi S, Thank you for your wonderful review, which I have shared with our staff. It feels very rewarding to acknowledge how much our guests appreciate the service we have provided. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

The staff at Banyan Tree set an extremely high standard of excellence! They are responsive to your needs and go above and beyond to make your stay extraordinary. We loved the level of reciprocity shared amongst all the properties in Mayakoba. They all provide transportation to and from each hotel. We were very surprised after having dinner at Rosewood that...

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Helpful?
Thank AJFriedman
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear AJFriedman, Thank you for your wonderful review. It is our pleasure to know that you had a wonderful stay with us. Thank you in particular for mentioning the attentive service provided by our people. Once again, many thanks for this great review and it will be our pleasure to welcome you back soon. Kind Regards, Peter Hechler General Manager...

Reviewed 1 week ago via mobile

We stayed 3 nights, the service is just top notch. Everyone remembers your name and your preferences. Alejandra was very helpful with a package I was supposed to receive. She even called Fedex. Mauricio provided us a very nice advice regarding restaurants in Playa del Carmen. The service is one the best you can receive. The food at the breakfast...

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Helpful?
Thank Francis T
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear Francis T, It is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. I'm very proud of each and every employee at Banyan Tree Mayakoba and will share your comments with all, especially with Alejandra and Mauricio. There is no better reward than to receive such...

Cabo San Lucas
Reviewed 1 week ago via mobile

We have had the pleasure of vacationing at some high end resorts and this place separates itself from most. The staff was beyond friendly and attentive. The private villas are the difference maker. You never have to leave your own villa and you would feel like it was a great trip. Great spot for couples.

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Helpful?
2Thank S W
GM_Peter_Hechler, General Manager at Banyan Tree Mayakoba, responded to this review

Dear SW, Thank you for such a wonderful, well-formed review. It is very rewarding to know that you have enjoyed every moment of your vacation at Banyan Tree Mayakoba. I hope to see you back at Banyan Tree Mayakoba again very soon. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more   less 

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $704 - $1,727 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#1 Green Hotel in Playa del Carmen
#2 Spa Hotel in Playa del Carmen
#2 On the Beach Hotel in Playa del Carmen
#2 Luxury Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Mayakoba staff and other travellers.
72 questions
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Morpeth, United Kingdom
2 months ago
Boston, Massachusetts
5 months ago

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Questions? Get answers from Banyan Tree Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“las villa frente play si no todas las villa están igual de increíble yo me que el 506”
  • my welcome amenities personalize
tateuari, 19 May 2017 | Read review
“Even basic room is most amazing!”
scarlett999, 16 May 2017 | Read review
“Choose rooms overlooking the lagoon as t windy at the Beach”
BespokeZ, 10 May 2017 | Read review
“Any of the 3 bedroom villas are great choices, I have stayed in both :)”
  • Beautiful View from the living room of the villa!
jessicat998, 9 May 2017 | Read review
“All rooms are very private and you can ride your bikes anywhere on the property, so room placement doesn't matter too much.”
Leslie0868, 9 May 2017 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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