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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62 | Riviera Maya, Quintana Roo, Playa del Carmen 77710, Mexico
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    01/10/2017 02/10/2017
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    USD 985*USD 1,338*
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    Traveller (2527)
    Pool & Beach (753)
    Storyboard
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    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sen lin” (200 reviews)
    “zen section” (148 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct.2 Oct.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,219)
    There are newer reviews for Grand Velas Riviera Maya
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    731 - 735 of 2,450 reviews

    Reviewed 2 April 2016 via mobile

    Well deserving of the ONLY all inclusive resort in the Mexican Caribbean to be rated Five Diamonds by the AAA. The beautiful grounds, the pools, the spacious rooms, the restaurants , the food , the drinks - ALL 5 Stars. The service was fantastic and...More

    Thank DItasNY
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 5 April 2016

    As a team we are truly honored to have established a whole new level in your vacation experiences. To be placed at the top of your list with so much travel history that you have enjoyed is an excellent indication that we are certainly doing...More

    Reviewed 1 April 2016 via mobile

    We visited the Grand Velas for my 50th birthday Jan/Feb 2016, and every moment was extraordinary. From the time you pull up to the gorgeous and dramatic entrance to the property you know you're going to experience something special. Check in was a breeze and...More

    Thank Valdecap
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 5 April 2016

    First of all, I too want to wish you a happy 50th birthday and a very big thank you for selecting Grand Velas for your milestone event. Obviously dates like this only come once in a lifetime and I am sure that you were very...More

    Reviewed 31 March 2016

    This is our 2nd time visiting the hotel and this visit was better than the first. The food and activities were great. The staff was fantastic. I would like to acknowledge the work of Carlos at the Sen Lin bar, Carlos our butler, Oscar Grand...More

    1  Thank tompuchalski
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 5 April 2016

    Thank you very much Tom for taking some of your time to recognize the distinguished work of some of our employees that played an important part toward the great success of your Easter visit. I too believe that employee recognition is vital to the overall...More

    Reviewed 30 March 2016

    We just got back a few days ago from Grand Velas. We stayed in the Zen section, which is very nice. Loved the Zen pool and service there was excellent. Raul did a fabulous job anticipating our needs before we had a chance to even...More

    3  Thank MPTrav4
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 4 April 2016

    I thank you very much for taking the time to bring to light some of the points that you felt the we could improve on, and I can see your point of view into the lapses that you describe. I will take the necessary steps...More

    Reviewed 29 March 2016 via mobile

    If you want an all inclusive pampering, come to Grand Velas. The place is beautifully maintained, and the setting is gorgeous. Rooms are very large and nicely appointed. You have your own concierge and all employees are very pleasant and helpful. The spa is one...More

    1  Thank Michael R J
    Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded 4 April 2016

    Thank you Michael for sharing with everybody the pampering that you received while vacationing with us. I am very pleased that you found your accommodations to be luxuriously ample and that our spa and staff were impressive. I will of course revise with my executive...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Breakfast included
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 745 - USD 1,769 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Playa del Carmen
    • #2 Top resorts Hotel in Playa del Carmen
    • #3 Spa Hotel in Playa del Carmen
    • #3 On the Beach Hotel in Playa del Carmen
    • #3 Luxury Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Orbitz, Travelocity, Evoline ltd, Cancelon, TripOnline SA, getaroom.com and HotelsforEveryone so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Playa Del Carmen, Mexico
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    Traveller (2527)
    Pool & Beach (753)
    Room & Suite (736)
    Dining (358)
    Hotel & Grounds (1493)
    Bathroom (30)
    Family and Play Areas (19)
    Business Centre & Event Rooms (18)
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    Ask a question
    Questions & Answers
    wildcatz
    3 September 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hello Wildcatz; Thank you very much for your interest in Grand Velas. The inclusions of golf credit is valid at the Grand Coral Riviera Maya golf course and may not be combined with other golf promotions. Any unused... More
    0
    Votes
    wildcatz
    3 September 2017|
    AnswerShow all 6 answers
    Response from DirectorGVRM1 | Property representative |
    Hello Wildcatz; Greetings from Riviera Maya. The Grand Velas experience is by far the most unforgettable journey you will live. Staying at Zen or Ambassador ambiance does not excludes the adults to live the Grand Class... More
    0
    Votes
    kaydittmer
    24 August 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hello Kaydittmer; With three magnificent ambiances, Grand Velas Riviera Maya features 539 luxury suites designed in harmony with the natural landscape. Indulge your senses in spectacular Riviera Maya suites that embody... More
    0
    Votes
    Room Tips
    "In Grand Class choose a room near the elevator and concierge"
    Read review
    "The Zen room are less expensive and just a five minute shuttle to the pools and beach."
    Read review
    "Prefer the higher floor for the views"
    Read review
    "It's best to choose the Grand or Ambassador accommodation."
    Read review
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