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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62 | Riviera Maya, Quintana Roo, Playa del Carmen 77710, Mexico
    Hotel website
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    Lowest prices for your stay
    01/10/2017 02/10/2017
    USD 1,338*
    USD 960*
    SAVE USD 378
    USD 985*
    USD 1,074*
    Traveller (2527)
    Pool & Beach (753)
    Storyboard
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    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sen lin” (200 reviews)
    “zen section” (148 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Velas Riviera Maya
    Offers & Announcements: Package Deal
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    Paradisus Playa del Carmen La Perla
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,221)
    There are newer reviews for Grand Velas Riviera Maya
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    11 - 15 of 2,451 reviews

    Reviewed 4 weeks ago

    It took me a while to get this review up. We went for Spring Break and had a great time. We'd definitely go again. It was our first time back in the Riviera Maya in about 14 years. This time with children. Our research from...More

    2  Thank gnasty71
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 3 weeks ago

    I thank you very much for taking the time in sharing your great, Spring Break memories of Grand Velas. I am pleased that your experience, as well as those of your friends before your arrival, were a great success. Due to media and internet reports...More

    Reviewed 4 weeks ago

    My husband and I travel quite a bit. We have stayed at All Inclusive's before, but tend to avoid them as they just don't measure up. The Grand Velas Riviera Maya was absolutely, by far, the best 5 star or diamond resort we have ever...More

    Review collected in partnership with this hotel
    4  Thank Sherry H
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 3 weeks ago

    Sherry, thank you very much for sharing your magnificent thoughts and impressions on your very recent visit to Grand Velas. Over the years we have worked very conscientiously to become a household name for excellence in all-inclusive vacationing. We have focused on employing some of...More

    Reviewed 4 weeks ago

    This is a wonderful resort with excellent service and food! My wife and I were celebrating her birthday and the guest services could not have been better. We stayed 4 nights in the Zen Section, the rooms were beautiful and very spacious. The pool area...More

    Review collected in partnership with this hotel
    2  Thank David Y
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 3 weeks ago

    David, it warms us to know that we provided you and your lovely wife all that you needed to make your vacation an "Amazing Experience." As you so kindly noted, our staff is very adept at maintaining a high level of service and comfort for...More

    Reviewed 4 weeks ago via mobile

    At first I was hesitant to travel to Mexico. A friend recommended this resort as well as a friend of my husband. In addition, I did my research as everyone has their own opinions. We traveled with a 17 yo & 14 yo. We stayed...More

    1  Thank Nilda G
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 3 weeks ago

    Thank you very much, Nilda, for going forth and traveling to this beautiful region, allowing yourselves some luxurious, quality time with the entire family. As director, I couldn´t be more pleased to know that you found my staff to be friendly and attentive to your...More

    Reviewed 4 weeks ago

    This was our second visit to one of the Grand Velas properties , having had such a positive experience at the Grand Velas Riviera Nayarit in 2014. and we were not disappointed. Eladio at the reservation centre was efficient , understanding and professional .The luxury...More

    3  Thank Nigel C
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 3 weeks ago

    Sr. Nigel, as Director of the largest hotel in The Velas Group of Resorts, I cannot express enough just how much your comments represent our collective goal of being an excellent, high-end option in the world of all-inclusive travel. Your preference for the finer things...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Breakfast included
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 748 - USD 1,798 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Playa del Carmen
    • #2 Top resorts Hotel in Playa del Carmen
    • #3 Luxury Hotel in Playa del Carmen
    • #3 Spa Hotel in Playa del Carmen
    • #3 On the Beach Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, Evoline ltd, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com and HotelsforEveryone so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (2527)
    Pool & Beach (753)
    Room & Suite (736)
    Dining (358)
    Hotel & Grounds (1493)
    Bathroom (30)
    Family and Play Areas (19)
    Business Centre & Event Rooms (18)
    Nearby
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    6.16 km away
     
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    4.49 km away
     
    Fairmont Mayakoba
    4,093 reviews
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    Ask a question
    Questions & Answers
    wildcatz
    3 September 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hello Wildcatz; Thank you very much for your interest in Grand Velas. The inclusions of golf credit is valid at the Grand Coral Riviera Maya golf course and may not be combined with other golf promotions. Any unused... More
    0
    Votes
    wildcatz
    3 September 2017|
    AnswerShow all 6 answers
    Response from DirectorGVRM1 | Property representative |
    Hello Wildcatz; Greetings from Riviera Maya. The Grand Velas experience is by far the most unforgettable journey you will live. Staying at Zen or Ambassador ambiance does not excludes the adults to live the Grand Class... More
    0
    Votes
    kaydittmer
    24 August 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hello Kaydittmer; With three magnificent ambiances, Grand Velas Riviera Maya features 539 luxury suites designed in harmony with the natural landscape. Indulge your senses in spectacular Riviera Maya suites that embody... More
    0
    Votes
    Room Tips
    "The room is bigger than I expected!!! You have a lot of space to spread out and enjoy 😊"
    Read review
    "In Grand Class choose a room near the elevator and concierge"
    Read review
    "The Zen room are less expensive and just a five minute shuttle to the pools and beach."
    Read review
    "Prefer the higher floor for the views"
    Read review
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