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08/10/2017 09/10/2017
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    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62 | Riviera Maya, Quintana Roo, Playa del Carmen 77710, Mexico
    Hotel website
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    Lowest prices for your stay
    08/10/2017 09/10/2017
     76 people are viewing this hotel
    USD 1,160*
    USD 853*
    SAVE USD 307
    USD 1,160*
    USD 960*
    Traveller (2527)
    Pool & Beach (753)
    Storyboard
    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “grand class” (345 reviews)
    “sen lin” (200 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Velas Riviera Maya
    Offers & Announcements: Package Deal
    Deals
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 853
      View Deal
    • Check booking site for details
      USD 1,160
      View Deal
    • Check booking site for details
      USD 960
      View Deal
    View all 16 deals
    Write a Review
    Reviews (3,222)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 2,452 reviews

    Reviewed 2 days ago via mobile

    I'm staying at the Grand Velas in Riviera Maya Cancun. First of all this resort is five stars in my book. So many amazing restaurants! Amazing beach and incredible pools. Each place we ate was rated 4 or 5 diamonds and deserved it. But I...More

    2  Thank J8538ZBpatrickc
    Hotel's Favourite
    Reviewed 30 May 2017

    What a gem I recently found in Riviera Maya, Mexico - an absolute perfection in all-inclusive world of resorts. Having seen all kinds or properties worldwide - this one left me speechless, with the most excellent customer service not found anywhere. From servers and waiters...More

    Review collected in partnership with this hotel
    13  Thank Nelchik
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 2 June 2017

    I cannot thank you enough for taking your personal time in expressing not only your enthusiastic satisfaction but also the refined detailing of our service and product. Your descriptive observations cover quite a few areas, all of which we are very proud of. But a...More

    Reviewed 6 days ago

    I have been to Mexico 10 times, and this was by far the best hotel, service, and presentation of food I have ever experienced. Check in was fast, the air conditioning in my room was able to go to 18 (most hotels block you at...More

    Review collected in partnership with this hotel
    2  Thank angelahT7037RG
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 4 days ago

    Angela, it is very motivating for us to know that after such ample vacation experience in Mexico, you found this experience at Grand Velas to be the best overall. Much of the reason behind your great satisfaction stems from the young women and men that...More

    Reviewed 1 week ago

    Our planned vacation was unexpectedly extended due to Hurricane Irma, what a "Grand" place to be stranded Grand Class is an unbelievable experience, amazing and Ottoniel will attend personally to your every need from your dinner reservations to your spa appointments, he is there at...More

    2  Thank littlerOse0906
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 week ago

    For us, it is a great pleasure to have the honor of hosting a distinguished guest such as yourself, especially when celebrating a special milestone event. And when having the opportunity to make any occasion truly exceptional, truly brings out the best in my staff...More

    Reviewed 1 week ago via mobile

    Staff were amazing at this resort. Everywhere you turn, they are there to assist you. Food is incredible. I did not have a bad meal. I cannot say enough about the staff at the ambassador pool. Alexander (best waiter at the pool) was there with...More

    Thank Codi T
    Response from DirectorGVRM1, Director General at Grand Velas Riviera MayaResponded 1 week ago

    Codi, it was our great pleasure to have had the opportunity to serve you during your business trip. Staff members such as Alexander and Manuel are two of our most highly regarded ambassadors of Grand Velas, and their focus on your happiness and comfort is...More

    Fairmont Mayakoba
    4,095 reviews
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    Banyan Tree Mayakoba
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    Paradisus Playa del Carmen La Perla
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    Viceroy Riviera Maya
    1,150 reviews
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Breakfast included
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 741 - USD 1,833 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Playa del Carmen
    • #2 Green Hotel in Playa del Carmen
    • #3 Luxury Hotel in Playa del Carmen
    • #3 Spa Hotel in Playa del Carmen
    • #3 On the Beach Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 493
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Hotwire, Travelocity, Evoline ltd, Cancelon, Cheap Tickets, TripOnline SA and getaroom.com so you can book your Grand Velas Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen ,
    • Grand Velas All Suites And Spa Resort, Riviera Maya ,
    • Grand Velas Hotel Riviera Maya ,
    • Grand Velas Riviera Maya Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (2527)
    Pool & Beach (753)
    Room & Suite (736)
    Dining (358)
    Hotel & Grounds (1493)
    Bathroom (30)
    Family and Play Areas (19)
    Business Centre & Event Rooms (18)
    Nearby
    Banyan Tree Mayakoba
    2,113 reviews
    1.13 km away
     
    Viceroy Riviera Maya
    1,150 reviews
    1.48 km away
     
    Paradisus Playa del Carmen La Perla
    8,896 reviews
    4.49 km away
     
    Fairmont Mayakoba
    4,095 reviews
    1.32 km away
     
    Nearby Restaurants
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    Piaf Restaurant
    102 reviews
    .15 km away
    Nearby Attractions
    Delphinus Riviera Maya
    794 reviews
    3.73 km away
    Tres Rios Ecopark
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    3.75 km away
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    300 reviews
    4.01 km away
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    8 reviews
    3.51 km away
    Ask a question
    Questions & Answers
    wildcatz
    3 September 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hello Wildcatz; Thank you very much for your interest in Grand Velas. The inclusions of golf credit is valid at the Grand Coral Riviera Maya golf course and may not be combined with other golf promotions. Any unused... More
    0
    Votes
    wildcatz
    3 September 2017|
    AnswerShow all 6 answers
    Response from DirectorGVRM1 | Property representative |
    Hello Wildcatz; Greetings from Riviera Maya. The Grand Velas experience is by far the most unforgettable journey you will live. Staying at Zen or Ambassador ambiance does not excludes the adults to live the Grand Class... More
    0
    Votes
    kaydittmer
    24 August 2017|
    Answer
    Response from DirectorGVRM1 | Property representative |
    Hello Kaydittmer; With three magnificent ambiances, Grand Velas Riviera Maya features 539 luxury suites designed in harmony with the natural landscape. Indulge your senses in spectacular Riviera Maya suites that embody... More
    0
    Votes
    Room Tips
    "The room is bigger than I expected!!! You have a lot of space to spread out and enjoy 😊"
    Read review
    "In Grand Class choose a room near the elevator and concierge"
    Read review
    "The Zen room are less expensive and just a five minute shuttle to the pools and beach."
    Read review
    "Prefer the higher floor for the views"
    Read review
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