We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Velas Riviera Maya

    Carretera Cancun Tulum Km. 62 | Municipio de Solidaridad, Quintana Roo, Playa del Carmen 77710, Mexico
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 420
    USD 1,221*
    USD 802*
    USD 853*
    USD 855*
    Traveller (2269)
    Room & Suite (717)
    Pool & Beach (669)
    Iberostar Grand Hotel Paraiso
    5,637 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Paradisus Playa Del Carmen La Esmeralda
    6,612 reviews
    #33 of 213 hotels in Playa del Carmen
     
    Now Jade Riviera Cancun
    8,237 reviews
    #9 of 26 hotels in Puerto Morelos
     
    Paradisus Playa del Carmen La Perla
    7,996 reviews
    #19 of 213 hotels in Playa del Carmen
     
    Overview

    • Excellent80%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sen lin” (191 reviews)
    “cocina de autor” (139 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Iberostar Grand Hotel Paraiso
    5,637 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Paradisus Playa Del Carmen La Esmeralda
    6,612 reviews
    #33 of 213 hotels in Playa del Carmen
     
    Now Jade Riviera Cancun
    8,237 reviews
    #9 of 26 hotels in Puerto Morelos
     
    Paradisus Playa del Carmen La Perla
    7,996 reviews
    #19 of 213 hotels in Playa del Carmen
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 13 other deals from USD 802
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "d12e840818b84363aaaf80a3f021caa7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1204526,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"d12e840818b84363aaaf80a3f021caa7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":1221,"lowestMetaPrice":802,"additionalPartner":false,"highestMetaPriceDisplay":1221,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":1221,"lowestMetaPrice":802,"highestMetaPriceDisplay":1221,"hotelName":"Grand Velas Riviera Maya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQxMmU4NDA4MThiODQzNjNhYWFmODBhM2YwMjFjYWE3IiwiQUlLIjoiOWM3N2NjNzE2ZmMzNDQzNzk0N2JmYTEzMzhjYTU1NTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "08/05/2017", "lowestPrice": "USD 802", "hasDates": true, "hacComplete": true, "contentIdMappings": {"68969932":"CancelonIB","71622846":"IB_TravelClickDS_1F1TuYDN"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Write a Review
    Reviews (2,918)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 2,918 reviews

    Reviewed yesterday

    Wonderful resort. The food and beverages were excellent. The staff was friendly and attentive. Highly recommend it. We have visited the Riveria Maya on several occasions. This is the best resort that we have visited by far.

    Review collected in partnership with this hotel
    Thank Mary G
    Reviewed yesterday
    Google Translation

    Las instalaciones, servicio y alimentos están muy por encima de cualquier otro all inclusive (también el precio). Si se compara...More

    Review collected in partnership with this hotel
    Thank izagorin
    Reviewed yesterday via mobile
    Google Translation

    Sin duda es una experiencia inolvidable el estar hospedado en Grand Velas Riviera Maya, todo es increíble, las instalaciones, la...More

    1  Thank Edwin M
    Reviewed yesterday via mobile
    Google Translation

    Quedamos enamorados de Grand Velas. Estuvimos hace dos semanas mi esposa, mi bebé y yo. Lo escogí por la reputación...More

    Thank ESTEBAN BUILES M
    Reviewed yesterday

    Loved the resort, absolutely stunning room, with pool and jacuzzi. Staff was superb. Only suggestion would be to have at least one restaurant with more common cuisine. All restaurants were nouveau style, presented beautifully, but every meal? Would have given a toe for a hamburger...More

    Review collected in partnership with this hotel
    Thank HalJKMD
    Iberostar Grand Hotel Paraiso
    5,637 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Paradisus Playa Del Carmen La Esmeralda
    6,612 reviews
    #33 of 213 hotels in Playa del Carmen
     
    Now Jade Riviera Cancun
    8,237 reviews
    #9 of 26 hotels in Puerto Morelos
     
    Paradisus Playa del Carmen La Perla
    7,996 reviews
    #19 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Spa
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 762 - USD 1,484 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Playa del Carmen
    • #2 Spa Hotel in Playa del Carmen
    • #2 Luxury Hotel in Playa del Carmen
    • #2 On the Beach Hotel in Playa del Carmen
    • #2 Top resorts Hotel in Playa del Carmen
    • #17 Romantic Hotel in Playa del Carmen
    • #23 Family Hotel in Playa del Carmen
    Photos
    Traveller (2269)
    Room & Suite (717)
    Pool & Beach (669)
    Dining (338)
    Nearby
    Nearby Hotels
    Platinum Yucatan Princess All Suites & Spa Resort
    4,837 reviews
    .71 km away
     
    Grand Riviera Princess All Suites Resort & Spa
    7,654 reviews
    .77 km away
     
    Family Club at Grand Riviera Princess
    396 reviews
    .99 km away
     
    Grand Sunset Princess All Suites Resort
    8,485 reviews
    .97 km away
     
    Nearby Restaurants
    Saffron
    239 reviews
    1.02 km away
    Coco's Cabanas
    154 reviews
    1.42 km away
    El Puerto
    106 reviews
    1.46 km away
    Piaf Restaurant
    84 reviews
    .15 km away
    Nearby Attractions
    Delphinus Riviera Maya
    735 reviews
    3.74 km away
    Playa Punta Esmeralda
    266 reviews
    4.02 km away
    Arrendadora Turistica Noa
    7 reviews
    3.51 km away
    Go Natural Explorers
    1,602 reviews
    4.38 km away
    Questions & AnswersAsk a question
    Mark B
    What kind of internet access is available in the rooms and what is the charge?
    26 April 2017|
    What is your answer?
    Posting guidelines
    Submit
    DiamondDaveJax
    Any suggestions on a reputable cigar store nearby? Thank you!
    21 April 2017|
    Answer
    Response from DirectorGVRM | Property representative |
    Hello DiamondDaveJax; Greetings from Mexico! Grand Velas Riviera Maya has a boutique where you can find refined cigars from different brands and presentations. However we are located 4 miles from down town Playa del... More
    1
    Vote
    ciaoLAX
    Has anyone attempted to change/upgrade room types during check in? Wondering if this is possible... If so, how did that work out and what was entailed? What type of fees may be involved? Booked a package to this hotel and I'm not sure how flexible it is to change around the options.
    20 April 2017|
    Answer
    Response from DirectorGVRM | Property representative |
    Dear ciaoLAX; Warm greetings from sunny Mexico. First of all l would like to thank you for your interest in Grand Velas. Grand Velas Riviera Maya has different suite categories divided in three beautiful ambiances; The... More
    0
    Votes
    Room Tips
    "Go for the beach front rooms. If you want quiet and jungle do the Zen. They do have an all adult section at..."
    Read review
    "the Zen suites are peaceful and relaxing. There was always a shuttle van to brings us to the Ambassador..."
    Read review
    "Zen area is less expensive and quieter. Ambassador is closer to the action at the beach and bigger pool."
    Read review
    "Depending on what you are looking for. If you want more of a quiet area choose Zen. Closer to beach with..."
    Read review