We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Velas Riviera Maya

Traveller (2988)
Room & Suite (820)
Traveller (2988)
Room & Suite (820)
Video
Overview
Visit hotel website
E-mail hotel
Carretera Cancun Tulum Km 62, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit hotel website
Offers from Grand Velas Riviera Maya
Special Offer:Package Deal
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from USD 1,328.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "cf0cc3ffbc03414981ecb776c9feda8d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1204526,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[119261053],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":1434,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"cf0cc3ffbc03414981ecb776c9feda8d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":1897,"lowestMetaPrice":1328,"additionalPartner":false,"highestMetaPriceDisplay":1897,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":1897,"lowestMetaPrice":1328,"highestMetaPriceDisplay":1897,"hotelName":"Grand Velas Riviera Maya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNmMGNjM2ZmYmMwMzQxNDk4MWVjYjc3NmM5ZmVkYThkIiwiQUlLIjoiODc5MzIyMjhjMDg4NGIyNThmMTlhNTU3OGQ2ZGFlZTgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "23/12/2018", "checkOut": "24/12/2018", "lowestPrice": "USD 1,328", "hasDates": true, "hacComplete": true, "contentIdMappings": {"119261053":"TravelClickIB50"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (3,861)
Filter reviews
2,924 results
Traveller rating
2,412
345
91
48
28
Traveller type
Time of year
LanguageEnglish
More languages
2,412
345
91
48
28
Show reviews that mention
All reviews sen lin ambassador section cocina de autor zen section ambassador pool water journey grand class pool butler concierge azul restaurant zen suites ambassador suite ambassador class kids club all inclusive resort plunge pool room service four seasons
FilterEnglish
Updating list...
1 - 5 of 2,924 reviews
Reviewed yesterday

I spent the last 10 days at Grand Velas Riviera Maya at a Dr. Joe Dispenza meditation workshop and all I can say about this resort is WOW! The grounds are beautiful and EVERY single member of the staff is amazingly friendly and helpful! When...More

Date of stay: December 2018
Thank Vivian S
Hotel's Favourite
Reviewed 19 August 2018

I had high expectations for Grand Velas after having stayed at GV in Puerto Vallarta a few years back and this hotel exceeded what I expected. The service is impeccable. Spa is world class. Food is very good. I’d absolutely recommend Grand Velas Riviera Maya...More

Review collected in partnership with this hotel
Date of stay: August 2018
3  Thank Greg A
Response from Rodolfo G, Director General at Grand Velas Riviera MayaResponded 20 August 2018

Thank you, Greg, for seeing for yourself the high standards that we place on all of our resorts. As a leading group of Mexican Resorts, our goal is to put forth a high-end consistency in all of our endeavors. And our commitment to providing only...More

Reviewed yesterday

my stay in this hotel was one of the best experiences in the All Inclusive, because most all inclusive have horrible food, But nos this one. Every thing was always delicious and fresh, plus the people waiting on you are so helpfull and attentive, they...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Resort53532000062
Reviewed yesterday

This is one of the best resorts on the Riviera Maya. The restaurants are absolutely gorgeous (giving you the feeling you are in a major city) and the food and wines served are delicious. I loved the room accommodations in the Ambassador and the Grand...More

Date of stay: December 2018
Thank Pattie C
Reviewed yesterday

Grand Velas is an invitation to relax in abundance and beauty. The hotel is beautiful, spacious, harmonious in design and never once did I feel overwhelmed or lost. The quality and variety of food is excellent. The staff is amazingly kind and considerate and polite......More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Passenger07507180391
Response from DirectorGVRM, Director General at Grand Velas Riviera MayaResponded yesterday

It was a great pleasure for us to host you in this distinct ambiance which is Grand Velas. For many, from the moment that they arrive at our majestic portal, they feel a type of transformation that inspires, as you mention, space and harmony. The...More

View more reviews
About
Description
Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, More Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Hotel Style
Top resorts Hotels
,
Onsen
,
On the Beach
,
Spa
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Hotel Style
Top resorts Hotels
,
Onsen
,
On the Beach
,
Spa
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
493
Price range
USD 726 - USD 1,940 (Based on Average Rates for a Standard Room)
Also Known As
Grand Velas All Suites And Spa Resort, Riviera Maya
,
Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen
,
Grand Velas Hotel Riviera Maya
,
Grand Velas Riviera Maya Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Hotel Style
Top resorts Hotels
,
Onsen
,
On the Beach
,
Spa
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
493
Price range
USD 726 - USD 1,940 (Based on Average Rates for a Standard Room)
Also Known As
Grand Velas All Suites And Spa Resort, Riviera Maya
,
Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen
,
Grand Velas Hotel Riviera Maya
,
Grand Velas Riviera Maya Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (2,988)
Room & Suite (820)
Pool & Beach (807)
Dining (403)
Amenities (121)
Family and Play Areas (22)
Business Centre & Event Rooms (9)
Nearby
Nearby HotelsSee all 227 nearby hotels
Platinum Yucatan Princess All Suites & Spa Resort
6,487 reviews
.71 km away
Grand Riviera Princess All Suites Resort & Spa
10,209 reviews
.77 km away
Grand Sunset Princess All Suites Resort
10,292 reviews
.97 km away
Family Club at Grand Riviera Princess
687 reviews
.99 km away
Nearby RestaurantsSee all 1,517 nearby restaurants
Koh Thai - Wok Cuisine
182 reviews
1.43 km away
Coco's Cabanas
225 reviews
1.41 km away
El Puerto
214 reviews
1.46 km away
Saffron
332 reviews
1.02 km away
Nearby AttractionsSee all 786 nearby attractions
Playa
5 reviews
1.71 km away
Banyan Tree Spa Mayakoba
34 reviews
1.10 km away
Kitemex
131 reviews
1.24 km away
Siis Dive
6 reviews
1.57 km away
Questions & Answers
Ask a question
jrpower
24 November 2018|
AnswerShow all 2 answers
Response from DirectorGVRM | Property representative |
Dear Jrpower, It is a great pleasure to read regarding your interest in our hotel activities, therefore, I would like to take the opportunity to inform you that we have an extended Kids Club activities program and... More
0
Votes
Ldybug66
4 November 2018|
AnswerShow all 2 answers
Response from DirectorGVRM | Property representative |
Dear Ldybug66; Warm greetings all the way to Canada! We are happy to share with you that we count with a Teens Club at the resorts. A place where teenaagers always love, they can enjoy billiards, video games and gaming... More
0
Votes
Mark D
22 October 2018|
Answer
Response from DirectorGVRM | Property representative |
Dear Mark; It is a great pleasure for my and my entire staff to know the interest that you have in our hotel, we can assure that it will be an unforgettable experience for you and your family. Our gastronomic offer is... More
-1
Votes
Room Tips
"Grand class has no kids in that area under 16...it was nice and quiet!"
michelepW8772VS
2 days ago
Read review
"Ocean front view is tranquil"
Jascaliner
1 week ago
Read review
"Make restaurant reservations in advance (3 weeks)"
EmilyBrillanti
2 weeks ago
Read review
"All Grand Class rooms are beach facing"
CaroleandBruce
2 weeks ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing