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Soul Beach Hotel

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Traveller (54)
Room & Suite (32)
Pool & Beach (24)
Overview
  • Excellent77%
  • Very good9%
  • Average4%
  • Poor1%
  • Terrible9%
Travellers talk about
“boutique hotel”(3 reviews)
“boring hotel”(2 reviews)
“two blocks”(2 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
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Traveller rating
18
6
4
2
7
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LanguageEnglish
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18
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2
7
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1 - 5 of 37 reviews
Reviewed 2 April 2018 via mobile

It’s a nice simple hotel in playa del Carmen. The hotel is well located . Between the 5 av and the 10 av. Two blocks from the best beaches and restaurants of playa. The room was nice, clean and comfortable. It has good size. Personally...More

Thank Rotem T
Response from Rodrigo G, Marketing at Soul Beach HotelResponded 3 April 2018

Hi. Thank you for your score and opinion, we will consider it. For us it is very important. We hope to see you when you come back to Playa del Carmen!

Reviewed 26 February 2018

The hotel is in a great location and was very clean. The staff was very friendly and accommodating and answered any questions we had during our stay. I would like to mention that it was a little loud in the hotel but I think any...More

Thank Nicole H
Response from Rodrigo G, Marketing at Soul Beach HotelResponded 27 February 2018

Thank you Nicole we will consider your opinion, we are very happy about your stay, we hope to see you very soon!!!

Reviewed 26 February 2018

We arrived at this hotel at the 25 of January for 5 days, it was our Honeymoon. At the second day of our stay, we were surprised to find out in the morning that there wasn't any running water in all the hotel, we couldn't...More

Thank Ronen C
Response from Rodrigo G, Marketing at Soul Beach HotelResponded 27 February 2018

Hi Ronen We are sorry about your experience, above all because it was a very important date for you and your wife. We made the possible to solve the problem, but this failure in the supply water at the town was caused by climatic conditions....More

Reviewed 25 February 2018 via mobile

In a great location. Clean room, nice rooftop pool. But..... the room: no pictures on wall, no door separating the bathroom from bedroom, only 1 useable hanger in closet..the other 2 had robes on them..ps they fit oddly, the air conditioner cuts off at night...More

Thank flatanman
Response from Rodrigo G, Marketing at Soul Beach HotelResponded 26 February 2018

Hi, thank you for visit us and thank you for your opinion, we wil work to be the best hotel in Playa and for sure we will consider your comments Hope to see you soon Flatanman

Reviewed 24 February 2018

We just returned home from Playa Del Carmen and we were blessed to stay for a great value rate in this boutique hotel. The staff at our arrival, welcomed us with a sincere smile and they gave an upgrade to a very beautiful luxury room...More

Thank domenicogag
Response from Rodrigo G, Marketing at Soul Beach HotelResponded 27 February 2018

Dear Traveler Thanks for your comment and to choose our HOTEL, We are very happy about your stay we hope to have yo here very soon, Greetings

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
USD 73 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Boutique Hotel in Playa del Carmen
#52 Charming Hotel in Playa del Carmen
#27 Trendy Hotel in Playa del Carmen
#45 Romantic Hotel in Playa del Carmen
#25 Business Hotel in Playa del Carmen
#52 Quaint Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 73 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Boutique Hotel in Playa del Carmen
#52 Charming Hotel in Playa del Carmen
#27 Trendy Hotel in Playa del Carmen
#45 Romantic Hotel in Playa del Carmen
#25 Business Hotel in Playa del Carmen
#52 Quaint Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (32)
Pool & Beach (24)
Dining (5)
Family and Play Areas (9)
Questions & Answers
Ask a question
travelgal1977
3 January 2018|
Answer
Response from teobalin | Reviewed this property |
Not continental more elaborated, eggs, fruit...
0
Votes
Google Translation
Thiago M
20 January 2017|
Answer
Response from dalcantara2017 | Property representative |
Good afternoon, we do have a parking lot 2 blocks away from the hotel which whom we have an agreement, Is safe and near. We'll be waiting for you
0
Votes
Google Translation
Room Tips
"Go for the garden view so you can escape the street noise."
Read review
"do not keep valuables in the safe. the hotel staff stole my money!"
Read review
"use priceline for best price , it was about 80 bucks a night for me"
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"Top floor indoor patio"
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