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Andaz Mayakoba Resort Riviera Maya

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Traveller (688)
Pool & Beach (238)
Room & Suite (180)
Overview
Hotel website
Carreterra Federal Chetumal - Puerto Juarez Km 298, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Andaz Mayakoba Resort Riviera Maya
Special Rate: USD 185 (USD)
Hotel deals
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (820)
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628 results
Traveller rating
512
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31
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31
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6
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All reviews taco eco tour ceviche lagoon pool golf cart banyan tree lagoon view suite casa milagro breakfast buffet kids club room rate beach area every single staff member mexican dishes pool staff tennis courts beautiful property
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1 - 5 of 628 reviews
Reviewed 4 days ago

Visited in May 2018 with our family of 4 and two kids 10, 8 years old and the grandparents. The staff were super friendly and spoke perfect english. The rooms are spacious and modern and new. We live in an apartment in NYC, so it...More

1  Thank tf_tony
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 2 days ago

Hola tf_tony! Thank you for choosing Andaz Mayakoba and for the time you have taken to post your review on TripAdvisor. We are extremely happy to read your generous review and would like to thank you for your very kind words. I shall definitely share...More

Reviewed 6 days ago

Was very pleased with our stay at Andaz, we had a Suite in the beach area, the resort staff are friendly and accommodating. Room was comfortable, though the chairs on the balcony are not terribly comfortable for people of a certain age. I’m sure young...More

2  Thank socaldreamhomes
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 5 days ago

Hola socaldreamhomes! I have no words to say but thank you very much for taking the time to review your most recent stay. Thank you for recognizing our team, I feel very proud of everyone and I am sure they will appreciate your kind words....More

Reviewed 1 week ago

In our "Tour de Mayakoba", we ended up staying one night at the Andaz. The grounds are lovely and the rooms are nice (minus the ants- see below). The aesthetic is very modern, which looks great but we didn't feel like the room flowed well....More

1  Thank Amy C
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 5 days ago

Hola Amy C! Thank you for sharing your comments on our TripAdvisor profile. I am very happy to learn that you enjoyed our culinary offer; however, I would like to apologize for the inconveniences you had, I am very disappointed to know that you did...More

Reviewed 1 week ago

I stayed during on a business trip. Good service, friendly staff. Clean & inviting but small rooms. I got a massage at their Spa and it was absolutely great but felt a little bit rushed through the spa. Do recommend but still trying one of...More

Review collected in partnership with Hyatt Hotels
1  Thank Julius J
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 1 week ago

Hola Julius J! Thank you for sharing your comments about your recent stay at Andaz Mayakoba and we would like to sincerely apologize for the impression you got from our spa, I can ensure you that that this type of service is certainly not what...More

Reviewed 1 week ago

My sister planned a trip for my my dad’s 71st birthday at the Andaz Mayakoba this past September. From the moment my parents arrived to the resort, they couldn’t stop raving about how well they were treated by the entire staff and how beautiful the...More

1  Thank Dai M
Response from Pascal D, General Manager at Andaz Mayakoba Resort Riviera MayaResponded 1 week ago

Hola Dai M! Thank you very much for sharing your comments, I am very glad to read that your parents had such a memorable experience. It means a lot to us that they decided to celebrate your dad's birthday with us! it was a great...More

View more reviews
About
Description
Andaz Mayakoba Riviera Maya Resort is located along the shores of a clear lagoon flush with flora and fauna, offering guests easy access to the turquoise waters of the Caribbean. The resort’s breathtaking More design reflects the Mayan culture to the intriguing visitors and the resort’s fertile surroundings. Indulge in one of the resort’s 214 guestrooms, including 41 luxury suites, all featuring traditional crafts, colorful tiles and painted woods balanced with minimalist design and breezy spaces that allow natural light and the surrounding views to showcase each room. Four unique restaurants and bars with views of the pool, lagoon or ocean offer the distinguished culinary experiences for which Andaz® hotels are known. Enjoy complimentary wireless Internet and complimentary in-room minibars offering non-alcoholic beverages and snacks. Relax, recharge and rejuvenate at our world-class 900 sq m (9,688 sq ft) spa, which features six treatment rooms, two hydrotherapy spaces and an array of therapeutic services. In addition, a 24-hour gym features the latest equipment. Guests can enjoy three refreshing outdoor pools which includes whirlpools and a lap pool, or the nearby stunning white sand beaches along the clear blue waters of the Caribbean Sea. Business travelers will feel inspired and re-energized at any event at Andaz Mayakoba, which features a ballroom and five meeting studios for a total of 1,300 sq m (13,993 sq ft) of flexible and distinctive meeting space. The resort is 40 minutes from Cancún International Airport, nestled in the ecologically diverse Mayakoba Resort complex. Offering guests nature trails, biking, bird-watching, four tennis courts, croquet and archery, the resort also offers access to the Mayakoba Connection ferry and El Camaleón Golf Club, which features an 18-hole golf course that is home to the annual PGA Tour OHL Classic. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
214
Price range
USD 258 - USD 1,063 (Based on Average Rates for a Standard Room)
Formerly known as
Andaz Mayakoba
Also Known As
Andaz Mayakoba Resort Riviera Maya Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
214
Price range
USD 258 - USD 1,063 (Based on Average Rates for a Standard Room)
Formerly known as
Andaz Mayakoba
Also Known As
Andaz Mayakoba Resort Riviera Maya Playa Del Carmen, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (688)
Pool & Beach (238)
Room & Suite (180)
Dining (89)
Amenities (21)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Nearby
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Questions & Answers
Ask a question
Candace H
19 September 2018|
Answer
Response from Pascal D | Property representative |
Hola Candace H! Allow me to confirm that we are pet friendly, all of our guests are more than welcome to bring their pets as long as they weight less than 50lb. Thank you for your preference. We really hope to have the... More
0
Votes
cthewrld
15 September 2018|
AnswerShow all 2 answers
Response from Pascal D | Property representative |
Hola cthewrld! Here in Andaz Mayakoba we have a full-service fitness center equipped with treadmills, elliptical, recumbent cycles, free weights, strength machines and stability balls. You can also take your workout outside... More
0
Votes
Anjanette H
3 September 2018|
Answer
Response from Pascal D | Property representative |
Hola Anjanette H! Thank you for choosing our resort to be your host! Our Kids Policy is as it follows: 0 to 5 years old: - Free of charge when ordering from Kids Menu. - Do not apply any discount for IRD. 6 to 12 years... More
1
Vote
Room Tips
"Lux resort offering great food and service!"
44daim
1 week ago
Read review
"Any of the rooms are beautiful, we hardly stay inside the resort as there is so much to do in Playa del..."
Sunshine726680
4 weeks ago
Read review
"ocean front rocks - lagoon view rooms are also spectacular. 2nd story for best views."
stevelena
9 Sep. 2018
Read review
"Go for the spacious suites (100 square meters) with plunge pool."
sumieart
27 Aug. 2018
Read review
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