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07/05/2017 08/05/2017
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    Azul Beach Resort The Fives Playa Del Carmen

    Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 1,124 USD 1,419*USD 295*View Deal
    USD 701*View Deal
    USD 1,373*View Deal
    Traveller (5671)
    Pool & Beach (1242)
    Room & Suite (940)
    Paradisus Playa Del Carmen La Esmeralda
     
    Fairmont Mayakoba
     
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    Overview

    • Excellent63%
    • Very good21%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    Paradisus Playa Del Carmen La Esmeralda
     
    Fairmont Mayakoba
     
    The Royal Haciendas All Suites Resort & Spa
     
    Mahekal Beach Resort
     
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 17 November 2016

    My husband and I got married at Azul Fives. It was amazing!!! Mayra, Maribel, and Nelly took care of every single little detail and made our dream wedding a reality. They went above and beyond our expectations, took all our wedding planning stresses away. Brandon...More

    Helpful?2  
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen

    Thank you so much for your lovely review. I am glad to read you were able to relax at Azul Fives Hotel By Karisma. Also, thank you for the especial thanks to this beautiful team. We cannot wait to welcome you back. Renaud Pfeifer General...More

    Reviewed 17 November 2016

    We are a couple in our early fifties we stayed here from 3rd November for two weeks , we found the food excellent the staff were excellent and the accommodations excellent, the best holiday we have had in ten years! A special mention to the...More

    Helpful?2  
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen

    Thank you for your wonderful review and kind words. I'm very proud of each staff member at the resort and will share your comments with all. There is no better reward than to receive such comments from our guests. Renaud Pfeifer General Manager

    Reviewed 17 November 2016

    Spent our 10 year wedding anniversary here in July 2015. Ended up bringing the kids - they loved the kids club - didn't want to leave. Our butler LUCA was the best.. always there with a helping hand and catering to the needs of the...More

    Helpful?1  
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen

    We are delighted to hear that you enjoyed that much your holidays in this wonderful Caribbean destination. Renaud Pfeifer General Manager

    Reviewed 17 November 2016

    We had the pleasure of staying in the Sky View Jacuzzi Suite (which is amazing) however we were in building 18 which is probably the furthest building from EVERYTHING at the resort. Be prepared for a LONG walk to the beach or main pool areas....More

    Helpful?
    Response from KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen

    Dear Jeanelle W, We appreciate you taking the time to write a review and providing your feedback following your recent stay. While we were gladto know that you enjoyed your room accommodation, we are sorry for your disappointments due to the distance from your room...More

    Reviewed 16 November 2016

    After a check-in process that was a bit rough, we settled in with the help of our Personal Concierge, Carlos who did a great job addressing all our concerns. (really grateful for him!) The food was a mix of generally good, and very excellent fare....More

    Helpful?
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen

    The wellbeing of our guests is primordial to us and I was please to read that our team good care of you and your family. Thanks you again for your detailed feedback, we are looking forward to see you again in sunny Azul Fives Renaud...More

    Paradisus Playa Del Carmen La Esmeralda
     
    Fairmont Mayakoba
     
    The Royal Haciendas All Suites Resort & Spa
     
    Mahekal Beach Resort
     
    About
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 63 - USD 1,369 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Green Hotel in Playa del Carmen
    • #29 Top resorts Hotel in Playa del Carmen
    • #36 Luxury Hotel in Playa del Carmen
    • #38 Spa Hotel in Playa del Carmen
    • #40 On the Beach Hotel in Playa del Carmen
    • #43 Family Hotel in Playa del Carmen
    • #79 Romantic Hotel in Playa del Carmen
    Photos
    Traveller (5671)
    Pool & Beach (1242)
    Room & Suite (940)
    Dining (806)
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    Questions & AnswersAsk a question
    TAB1221
    A recent review mentioned bracelets... can anyone enjoy had been recently please clarify? Thanks in advance!
    23 April 2017|
    Answer
    Response from RebeccaSJ8 |
    I just got back from Azul and we got wrist bands that were so cute! but yes they use that instead of whatever they used before for drinks/food.
    1
    Vote
    cdaattraction
    We have booked an excursion thru a 3rd party with great reviews on TA. However they are not able to pick us up at the azul fives resort and have to take a taxi to playa Del Carmen which was told the pick up area is 20 min away from the resort. How easy and expensive is it to take a taxi to and from azul fives
    22 April 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi cdaattraction, Playa del Carmen is just 10 minutes away from resort and you'll have no problem finding a taxi. Taxi charge is around 12 USD. Best regards!
    0
    Votes
    sarah9988
    People are mentioning construction works in their reviews. Is this very near the rooms/very noisy? What are they doing? Will it disturb us?
    22 April 2017|
    Answer
    Response from RebeccaSJ8 |
    The construction was in the Essence section beside building 18, they are building another building beside it (building 19). I was located in Building 17 and I never heard it until I left the building and started walking that... More
    0
    Votes
    Room Tips
    "Pool accessible rooms are noisier. Rooms further from the beach are quieter, e.g. Villa 15/16. Rooms closer..."
    Read review
    "swim up y pen suite"
    Read review
    "Avoid Villa 18 as they are building new blocks behind it 7am - 6pm"
    Read review
    "We were in building 7 and it was the perfect middle between beach and central locations."
    Read review