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Azul Beach Resort The Fives Playa Del Carmen

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Azul Beach Resort The Fives Playa Del Carmen
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5,893 Reviews from our TripAdvisor Community

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Showing 4,954: English reviews
Start your review of Azul Beach Resort The Fives Playa Del Carmen
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New York City, New York
Reviewed yesterday NEWvia mobile

Pros: Beautiful grounds and friendly staff. Essence buildings decor is modern and well appointed. Entertainment staff were very good at keeping guests busy; great job! My husband caught mahi mahi and chef at Sea Olive cooked it for us 4 different ways. Delicious! Cons: #1 - Essence suites are far from the beach/main pool and not enough shuttles. Actually they...

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1Thank Lidia S
Reviewed yesterday NEWvia mobile

I don't know where to begin with this place. This place is beautiful and clean and there's scheduled activities each day so you're not bored at the resort. Roman Rosaldo one of the activity director is super friendly, kind, and fun he's always there to amp up your mood while you're there! All the staff is super friendly and always...

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1Thank Jessica T
Reviewed yesterday NEW

The Azul Fives is absolutely amazing! From the villas, to the beach, to the restaurants, to the customer service, everything was outstanding and far exceeded my expectations! While everyone we came in contact with was more than helpful, there were a few individuals that stood out: Jose, Edgar, and Oscar from Flavours, Mateo from the pool bar, Roman and Alan...

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1Thank Maddi B
Liversedge, United Kingdom
Reviewed yesterday NEWvia mobile

Just got back from Azul fives in Mexico at we've had the most amazing holiday. Everything about this place was fantastic, all the staff were really friendly especially Alan and Chris from the entertainment team. The Italian was my favourite restaurant on the complex and the tacos from the little shack on the beach were the best around. The only...

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6Thank squares1981
Halifax, Canada
Reviewed yesterday NEWvia mobile

Azul Fives is one of the best resorts , this was our 4th family vacation here with our 3 year old. I don't know how it's possible but each time is better then the last. They are always adding new things which is great . I would like to thank Jose our butler he was amazing goes above and beyond...

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2Thank BonRyRi
Reviewed yesterday NEWvia mobile

So we have 2 days left of our 21 day wedding holiday at azul fives. I'll start with the one bad comment... unfortunately we had £220 taken from my wife's purse which was on the kitchen counter! That being said I refuse to let one low life thief ruin the review for all the fantastic staff and facilities. All the...

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1Thank Craig M
Reviewed yesterday NEW

I stayed at the Azul Fives in January. It was my first visit to Playa Del Carmen and i had a spectacular time. Food was consistently good, nice variety and the wait time was never more than 20 minutes. The morning tacos were my favourite. Good experiences with the Sushi and Thai restaurants as well.

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1Thank Talczudner
Jersey Shore, New Jersey
Reviewed yesterday NEW

The service food and amenities were all top quality. Daily cleaning of the rooms was done with minimal interruption to guests. The quality and various options for breakfast lunch and dinner were awesome and even had several choices for the kids. Only thing it's upon check-in had to wait for over an hour to get into room because we arrived...

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Thank samuel d
Fountain Hills, Arizona
Reviewed 2 days ago NEW

Where should I begin?! From our arrival, being greeted with wet towels and sparkling wine, to our departure, with on time baggage pick up and speedy checkout, everything was WONDERFUL!! We were extremely pleased with our 3 bedroom sky suite and gorgeous grounds of Azul Fives! The personal villas, beautiful landscape, delicious restaurants, daily and nightly activities, gorgeous beach and...

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Helpful?
Thank Bethany T
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

We are happy to hear that you experienced great service we will be sure to recognize those individuals. In behalf of our entire staff, a heartfelt ¡Gracias! For your kind words. We would all be very pleased to have you back for another memorable vacation. General Manager

Windsor, United Kingdom
Reviewed 2 days ago NEWvia mobile

Just finishing a great family holiday on the Azul Fives. We've had a brilliant time for the most part, far exceeding our expectations. First, let's get the draw backs out of the way (and they're honest, not over critical). Service level. I've been lucky enough to stay on some fantastic places. The thing that usually seals your experience is the...

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2Thank MisterDKnights
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your visit and stay at Azul Beach Resort The Fives. We appreciate your excellent rating for the quality of our service and variety of our restaurants. All your comments help us to identify opportunity areas. I will take all your comments into account to provide the best service for your next visit. General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $76 - $1,747 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort The Fives Playa Del Carmen 4.5*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#27 Green Hotel in Playa del Carmen
#30 Top resorts Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#40 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travellers.
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Questions? Get answers from Azul Beach Resort The Fives Playa Del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make a point to join the tennis clinics in the morning.”
Talczudner, 23 May 2017 | Read review
“Make sure room is away front construction.”
958samueld, 23 May 2017 | Read review
“Bottom floors with pool availability are best”
daisy262, 22 May 2017 | Read review
“Each to their own, hotel has a variety of rooms to cater for all needs.”
HewieEssex, 22 May 2017 | Read review
“Get a pool view”
StanleyW, 16 May 2017 | Read review
5 of 5
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USD 143* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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