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Azul Beach Resort The Fives Playa Del Carmen

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Azul Beach Resort The Fives Playa Del Carmen
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5,574 Reviews from our TripAdvisor Community

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Showing 4,675: English reviews
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Watford, United Kingdom
Reviewed yesterday NEW

On first arrival, there is no sweeping drive or extensive foyer, which can seem disappointing if you've come by coach and have dropped others off at their hotels first. However the staff at Reception were pleasant and helpful. Generally the grounds were lovely and well kept. Nice to go looking for the monkeys in the forest towards the early evening....

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Thank alisonbY2789JS
Reviewed yesterday NEW

We had an amazing 10 days with our boys (4 and 2 years) at the Azul Beach resort in early March 2017. The resort itself is fantastic and the food is hands down the best resort food we have had. The beach and pools were easily accessed. The best thing for us was that our suite was on the main...

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1Thank Rachel K
Bensalem, Pennsylvania, United States
Reviewed yesterday NEWvia mobile

We stayed at Azul Fives in Riviera Maya for 7 days/nights March 18-25, 2017. The resort is phenomenal, the food is delicious, the staff very friendly and their service was excellent. Fabiola or Gaby in the beach area escorted us with a smile to prepare our beach beds and made sure we were served drinks and snacks. David, Francisco and...

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Thank Francisco M
Reviewed yesterday NEWvia mobile

Upon arriving at this resort we were upgraded from a regular room to a suite which had incredible room in it. Room service for meals was incredible. All food we had on site was great. Italian restaurant is a must visit, incredible food. All the immenities you need are right on site. Nightly/daily entertainment is on site as well. Beautiful...

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Thank irishseven77
Longueuil, Canada
Reviewed yesterday NEW

Everything was wonderfull. A very adapted child place. The staff is smiled et very kind. Everything was clean. The beach was ok. We would like that is was larger but the hotel is more longer than larger... Beds at the beach are only for privileged customer:(

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Thank Lechat22
Birmingham, United Kingdom
Reviewed yesterday NEW

Check in was good with a nice welcome glass of fizz or a mojito and a lovely fragranced cool flannel to refresh after your journey. We were in villa 15 which was on the top outside of the resort which is newest but also the furthest from the beach but closest to "The Plaza" which is the area where several...

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Thank susan h
Reviewed 2 days ago NEWvia mobile

We had a fantastic stay at Azul Fives. The room was absolutely amazing and beautiful. The staff were very friendly and couldn't do enough for you. Our butler Pascual was amazing and done a fantastic job looking after us during our stay as well as Edgar the pool butler took very good care if us at the beach. Will definitely...

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Thank Kim E
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It honors us to receive such a compliment and encourages us to continue exceeding our clients’ expectations. I will let Pascual & Edgar know that their service made you stay all the more special. Renaud Pfeifer General Manager

Reviewed 2 days ago NEW

My wife, 2 kids, and I just returned from the Azul Beach Resort - The Fives, and we were, yet again, pleased beyond words. We were there last year at around the same time, and received the same great service again!. Our room was fantastic, the food was flawless, but the thing that makes this place is the people that...

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Thank Angelo P
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

It honors us to receive such a compliment and encourages us to continue exceeding our guests expectations. Renaud Pfeifer General Manager

Windsor, Canada
Reviewed 2 days ago NEWvia mobile

Just returned from an amazing week at Azul Fives. Honestly this resort was a great fit for my needs. I traveled with my husband and our 8 year old son. We had a one-bedroom suite in the Jacuzzi (older section) which is what we had paid for. After reading reviews about overbooking and people getting downgraded, I was very worried...

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5Thank Bonovox
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for your detailed feedback, the wellbeing of our guests is primordial to us and I was please to read that our team good care of you and your family. We are looking forward to see you again in sunny Azul Fives. Renaud Pfeifer General Manager

Reviewed 2 days ago NEW

I hardly know where to start on how much I enjoyed my experience at this resort. Please keep in mind that I have no other experience with all-inclusive resorts to compare this to but I still think we had a truly exceptional experience. First and foremost, the staff is incredibly friendly! I think of the 150 or so experiences we...

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Thank Meaghan S
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for sharing such a detailed account of your stay. Your words are genuinely appreciated and will help us make improvements that allow us to continue providing unforgettable experiences. Renaud Pfeifer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $186 - $1,148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azul Beach Resort The Fives Playa Del Carmen 4*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#28 Top resorts Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the other guests emailed the hotel before he arrived asking for a quiet location which he said he got.”
 of 5 bubbles alisonbY2789JS, 25 Mar 2017 | Read review
“We didn't like villa 15 as the outlook wasn't very nice but moved to 5 which was lovely !”
 of 5 bubbles 953susanh, 25 Mar 2017 | Read review
“Try to avoid rooms in the 14-17 block as the construction is pretty loud until mid-2018.”
 of 5 bubbles 750meaghans, 24 Mar 2017 | Read review
“We really enjoyed the Essence section with a walk out into the pool room.”
 of 5 bubbles ChristinaAbbott, 23 Mar 2017 | Read review
“All the rooms are great! You won't be disappointed. We booked through Beach Bum Vacations!”
 of 5 bubbles ediatelevi, 22 Mar 2017 | Read review
5 of 5