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El Acuario Hotel

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252 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Valencia,venezuela
Reviewed 26 April 2013

The staff is super-friendly, and the location is great to experience the real Playa. The pool is a bit small, but well maintain and the kids LOVE IT !! WIFI is available and work very well. Surprisingly in bigger Hotels the WIFI doesn't work w and some time you even has to pay extra to use it. Keep it up...

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Thank jacevedo70
Portland, OR
Reviewed 25 April 2013

We stayed here for just one night in April 2013 at the end of our honeymoon. We had been staying in an all inclusive and were so refreshed to get back to a hotel that was more our style in El Acuario. The hotel is an oasis in downtown Playa Del Carmen - our room looked onto 25th Ave but...

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1Thank Eve D
Stockton-on-Tees, United Kingdom
Reviewed 6 April 2013 via mobile

Stayed here for a week in march 2013. Everything was perfect. Really clean rooms, courtyard and pool. Staff so friendly and anything you ask for is done instantly and with a smile. The location is perfect as it's not bang in the centre of the busy tourist area so is really relaxing, yet it's only a 5 min walk to...

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3Thank angie73
Winnipeg, Canada
Reviewed 1 April 2013

Wow we loved the acuario hotel. All the reviews were right. It is small, clean, close to everything, amazing courtyard and pool area. Dianne was great and so were all the seasonal residents we met there. As soon as we arrived we felt like we were at home. Everyone was so friendly and helpful. Daily maid service was awesome as...

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1Thank Nanaterryc
Moscow, Russia
Reviewed 26 March 2013

Everything was really great! The location, our room, the owner Cristine was very nice and the stuff helpful. The room contains a bathroom, a small kitchen corner, fridge, air conditioner, TV and a small area in front of your room, where you can hang a hammock. There is a small pool in the middle of the cortyard and sunbeds across...

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Thank Olson4ik
Great Smoky Mountains National Park, Tennessee
Reviewed 14 March 2013

I read a lot of reviews before reserving my room at El Acuario and I just have to tell you that this place is the only place I would EVEN consider in PDC. Nothing short of feeling at home when you aren't even at home. Diane, my new amigos, has much more than simply a hotel going on here. The...

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2Thank JEF G
Cork, Ireland
Reviewed 8 March 2013

We just love this hotel. This was our first trip to Mexico and we would definitely come back. We met many beautiful people there. Manager Diane was very helpful and nothing was problem. Everything is very close from hotel. Bus station,beach,colectivo depot,5th avenue... We still miss this place. The room was cleaned every day,fridge,microwawe,tv,bathroom,aircondition,balcony with hammock and pool view. There...

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2Thank Martin_a_Petra
London, United Kingdom
Reviewed 1 February 2013

I just loved this hotel from the very minute our stay began. The rooms are so clean and the surroundings very peaceful. For the first couple of days there was no hair-dryer in my room and I asked the staff but due to the language barrier he couldn't help much. On the very next day the manager Diane made sure...

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3Thank n2cool
Oxford, England
Reviewed 23 January 2013

Stayed here for a week for our first trip to Mexico. What a great, laid back place. It's easy to find, and is only four or five blocks from the beach, the main touristy strip (5th Avenue), and the bus terminal. It has a very friendly atmosphere; you get to know all the staff and many other residents, and there's...

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5Thank gad_oxf
Las Vegas, Nevada
Reviewed 20 January 2013

This was my third stay in Playa del Carmen and first time at El Acuario. I loved every minute of it. The hotel is charming and the rooms and the grounds are immaculate. The staff was very friendly and makes me want to learn Spanish so I can communicate with them next time! Diane, thank you for a wonderful week....

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1Thank 73MarieNoelle

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
El Acuario Hotel is a charming Caribbean hotel with only 12 rooms and one Suite. Located downtown Playa del Carmen, just a few minutes walk from the beach and the pedestrian shopping avenue. Beautiful, calm, relaxing, we offer an ideal environment for your family vacation or business trip! All our rooms are equipped with air conditioning, ceiling fan, cable TV, kitchenette (sink, fridge, electric grill, microwave oven, kitchenware and dishes), table and chairs, private bathroom with shower, and a spacious terrace with hammock and view to the tropical garden and swimming-pool. The Suite is available for mid- to long-term rentals (minimum one month), and has one bedroom, 1.5 Bathrooms, living room with sofa bed, dining room, fully equipped kitchen and large terrace with view to the pool. Common areas: large tropical garden, swimming-pool, barbecue and palapa area. Services: free coffee, wireless Internet, 24-hours front desk, laundry, concierge, massages, bicycle and car rentals. We look forward to receiving you!!! ... more   less 

Additional Information about El Acuario Hotel

Address: Av. 25 Norte entre 2 y 4 Norte Col. Centro, Playa del Carmen, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $64 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — El Acuario Hotel 2.5*
Number of rooms: 13
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Also Known As:
El Acuario Hotel Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#6 Best Value Hotel in Playa del Carmen
#50 Romantic Hotel in Playa del Carmen
#52 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from El Acuario Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are excellent”
 of 5 bubbles jackiegeady, 5 Mar 2017 | Read review
“Get one on the first floor with a balcony.”
 of 5 bubbles 513KenH, 19 Nov 2016 | Read review
“Less sun on the bottom floors”
 of 5 bubbles 169lyndalh, 2 Jul 2016 | Read review
“We stayed downstairs and it was quiet.”
 of 5 bubbles CristinaML2014, 27 Jun 2016 | Read review
“Common, comfortable, Clean. Many accommodations close by. Very kind, caring and accommodating staff. We loved our stay!!”
 of 5 bubbles YucatanTravelor, 24 Mar 2016 | Read review
5 of 5