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Family Concierge at Paradisus by Melia La Esmeralda

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Traveller (306)
Room & Suite (138)
Pool & Beach (123)
Overview
Hotel website
5a Avenida, Playa del Carmen 77719 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Family Concierge at Paradisus by Meliá La Esmeralda
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Reviews (264)
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1 - 5 of 142 reviews
Reviewed 1 week ago via mobile

This was our second time at this resort after 5 years. We really liked it last time and decided to try family concierge option this time now that our kids are grown up. Everything was just perfect. The weather was really nice for September with...More

Thank hak l
Hotel's Favourite
Reviewed 13 July 2018

We traveled as family of 5 for the first time in Mexico. First Mexico as a country was the one of the friendliest places we've traveled to. Everyone spoke English and welcomed the tourist; far different than France. Upon checkin, we upgraded to family concierge...More

1  Thank Jay C
Reviewed 2 weeks ago via mobile

This was the first time we went to the Paradisus and I would ABSOLUTELY go again. When travelling with children is is sometimes hard to find a place that meets the needs of both the parents and the kids but this place did. We were...More

2  Thank Aisha S
Reviewed 4 September 2018 via mobile

Great hotel ... great beach ... great service specially from our concierge Miguel Vigoa.. It’s our 2nd time ... we where their last summer .. loved it so much we went back.. the staff remembered us and were so happy to see us again..weather was...More

Thank Patrizio1976
Reviewed 1 September 2018 via mobile

We stayed at Paradisus La Esmeralda with two children (15 & 11)) and had a great time thanks to our Family Concierge butler Ana Moncada. Nothing was too much for her to organise and she just made us feel st home from the day 1....More

Thank 37bosman
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About
Description
Set on the beach and surrounded by mangrove trees, Family Concierge at Paradisus La Esmeralda is an all-inclusive four Diamond hotel boutique with its promise of all-inclusive fun and LUXExclusive More experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. World-class facilities including Spa, a hair salon ($), Wedding services, tours/ticket assistance, business center, Fitness, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The hotel offers 14 restaurants to choose from. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
132
Price range
USD 355 - USD 1,205 (Based on Average Rates for a Standard Room)
Also Known As
Family Concierge At Paradisus By Melia La Esmeralda Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
132
Price range
USD 355 - USD 1,205 (Based on Average Rates for a Standard Room)
Also Known As
Family Concierge At Paradisus By Melia La Esmeralda Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (306)
Room & Suite (138)
Pool & Beach (123)
Dining (21)
Business Centre & Event Rooms (16)
Family and Play Areas (9)
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Questions & Answers
Ask a question
Deborah H
10 September 2018|
AnswerShow all 2 answers
Response from Julie M | Reviewed this property |
The good news is they can enjoy both no matter what side you stay on! I would just find the room that works best for you guys on either side...probably leaning towards the adults side if I had to pick. The family side is... More
0
Votes
Charlie B
5 August 2018|
AnswerShow all 2 answers
Response from jasminerodriguez486 | Reviewed this property |
I'm not sure . Most likely they mean no toddlers or infants.
1
Vote
Deborah H
13 July 2018|
Answer
Response from kenbarry1 | Reviewed this property |
Yes you have
0
Votes
Room Tips
"Swim up rooms on the far end seemed to be a little quieter than those directly linked to the main pool area."
955derrickw
22 Aug. 2018
Read review
"We enjoy the swim up room with the family concierge"
kimbralee0207
21 Aug. 2018
Read review
"Corner suites include a very private balcony with a fabulous view!"
taniarazavi
19 Jul. 2018
Read review
"Closer to the lobby"
446jayc
12 Jul. 2018
Read review
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