We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ocean Riviera Paradise

Visit hotel website
Traveller (7119)
Pool & Beach (1027)


The Ocean Riviera Paradise is a new five-star resort located on the seafront in the Playa del Carmen area of the Riviera Maya. The resort is noteworthy for its size and the extensive selection of services on offer. It boasts spectacular swimming pools, exclusive Junior Suites and Suites, a wide range of cuisine, a Despacio Spa Centre, Privilege, Exclusive Rooms and Services, a Dive It! diving centre and a great choice of entertainment for the whole family.
Read more
Property amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
Family Resort
Ocean View
Hotel links
Visit hotel website
Special Offer:Get your 15% discount!


Full view
100Room tips
Traveller rating
  • 5,692
  • 1,096
  • 553
  • 251
  • 297
Time of year
Traveller type
  • More languages
  • Filter
  • English
Popular mentions
We just recently went to ocean riviera paradise for a week long stay and it was amazing. The food is delicious, the service is great, the staff are very friendly and helpful, the entertainment is always going. Claudio from entertainment is a great guy and hilarious. He will
Read more
Hotel's Favourite
Was at this beautiful resort 12/09/18 - 12/16/18. It was simply beautiful. Stayed in the Privilege section. During this time the resort wasn't exceptionally busy. Great time to travel to this area during this time. The weather was beautiful. The people at the resort are
Read more
Response from CustomerServiceOcean, Director General at Ocean Riviera Paradise
Responded 29 Dec. 2018
Dear Guest, We truly appreciate that you took the time to write this review about our Resort Ocean Riviera Paradise. Thank you so much for all the kind words about our services. It will be a great pleasure to welcome you again and serve you as you deserve..!!. Kind regards, The Ocean Riviera Paradise Management
Read more
Came for 8 days, 7 nights on a couples trip to escape the cold. It was such a new resort that it wasn't as though the walls were crumbling in, mold was prevalent, or the decor was outdated as is in some of the surrounding resort. It was beautiful on the whole. Loved - The
Read more
The only good things I have to say about this hotel are 1) The staff. They are kind, genuine and hard working and genuinely want you to be happy they just don’t have the resources or organisation from management to do so. Itzel from guest services is an angel and tried her
Read more
We were here for 6 days and it was amazing the hotel is so clean and the people are so nice . Especially Claudio he was very funny and welcoming ! The views were amazing . The food is amazing and good !
Read more
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
This photo was taken outside my room. This is the old unit but they put a new motor in it.
This is the unit they took out of my room. Had to replace the motor with a new one.
View from our room
Yes I would recommend this hotel for Spring Break. Go to the Adults only pool and you will have a great time. You may want to go with the Entertainment Team to Congo Bongo one night as it is a lot of fun. Do not miss the foam party at the Adults Pool on Tuesday!
0 votes
Show all answers
"Go for Privilege if you can! El Beso is adults only, the rooftop is amazing. Swim out suites not worth it."
"We loved our ocean view room on the top floor of building 4."
"Don't book a pool view room- especially near the adults building. Music is very loud. If you want quiet, choose a garden or jungle view."
"If you want an ocean view the only rooms to get would be ocean front as the ocean view is only a partial view!"
"Privilege room"
USD 189 - USD 440 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing