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Casa Ticul Hotel by Koox Luxury Collection

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Traveller (491)
Room & Suite (286)
Pool & Beach (142)
Overview
5ta Av. entre Calles 38 y 40 Lote 8, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.5 Star accommodation
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (881)
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490 results
Traveller rating
325
116
30
12
7
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Time of year
LanguageEnglish
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325
116
30
12
7
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All reviews boutique hotel every morning yogurt would highly recommend this hotel ave noise beach quinta pdc mexico
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1 - 5 of 490 reviews
Reviewed 4 weeks ago via mobile

The place has so much potential, but after one week, changing rooms twice, we still have no water in the sink, no hot water in the shower, inability to pay correctly, missing blackout curtains and only “I’m sorries”, to fix a problem...no solutions! Dangerous tig...More

Thank mexicomindi
Reviewed 21 August 2018

Simply the best boutique hotel on 5th avenue, so very well located in the nicest part of the 5th a few steps from the beach. Excellent welcome, nice deoration, so comfortable and friendly people always there.

Thank roberto a
Reviewed 6 April 2018

The hotel has a great located on 5th ave., a pedestrian only zone with shops, restaurants and bars and it is one block from the beach. The staff were so friendly and the hotel was really nice with a small pool and a cute lounge...More

Review collected in partnership with this hotel
Thank playachristy
Response from Koox_Group, Social Media Manager at Casa Ticul Hotel by Koox Luxury CollectionResponded 7 April 2018

Dear playachristy I would like to thank you for taking the time to let us know your comments regarding your recent visit to Casa Ticul Hotel by Koox Luxury Collection. We are glad to know that you had a memorable experience at our beautiful property...More

Reviewed 12 February 2018

What a dump!! This hotel is poorly managed!Huge cockroach in our room! Pillows smelled like dirty underarms! Wifi spotty ! I think many reviews of this place are fraudulent! Don’t stay here unless you’re desperate!! Only good thing? Location!More

Thank moem_12
Response from Koox_Group, Social Media Manager at Casa Ticul Hotel by Koox Luxury CollectionResponded 22 February 2018

Hi moe m We are sorry that your stay has not exceeded your expectations. We assure you that we will continue working and improving our quality and services for when you return. We wish to see you again at Casa Ticul Hotel by Koox Luxury...More

Reviewed 26 December 2017

We booked at Koox Caribbean but were informed at check in that the property was overbooked and that we must go to Casa Ticul. The room at Casa Ticul was nice but the property was under noisy construction and was a mile north of where...More

1  Thank sydyer
Response from Koox_Group, Social Media Manager at Casa Ticul Hotel by Koox Luxury CollectionResponded 3 January 2018

Hi sydyer I would like to thank you for taking the time to let us know your comments regarding your recent visit to Hotel Casa Ticul. We are sorry that your stay has not exceeded your expectations. We assure you that we will continue working...More

View more reviews
About
Description
Sophisticated style with Mexican tradition - for adults only, this is a restful and exclusive hideaway in Playa del Carmen where tradition and modernity merge - making the ideal escape for couples looking More for a romantic get-away. Casa Ticul is much more than just a hotel; it is a home away from home where our personalized service and warm atmosphere ensure a peaceful vacation. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Air Conditioning
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Beachfront
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
28
Price range
USD 74 - USD 172 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Casa Ticul
Also Known As
Casa Ticul Hotel By Koox Luxury Collection Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
28
Price range
USD 74 - USD 172 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Casa Ticul
Also Known As
Casa Ticul Hotel By Koox Luxury Collection Playa Del Carmen, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (491)
Room & Suite (286)
Pool & Beach (142)
Dining (68)
Amenities (14)
Family and Play Areas (5)
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Questions & Answers
Ask a question
Yolanda P
25 May 2018|
Answer
Response from Koox_Group | Property representative |
Yes, its a family hotel now :)
0
Votes
Google Translation
Room Tips
"They’re are no good rooms"
moem_12
12 Feb. 2018
Read review
"Avoid until noisy construction is completed"
sydyer
25 Dec. 2017
Read review
"Book somewere else"
Steadman3
25 Oct. 2017
Read review
"Our room was on the first floor by the pool. It was very nice and quiet."
oliviaw589
16 Aug. 2017
Read review
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