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09/07/2017 10/07/2017
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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 625*
          USD 486*
          Great Deal
          USD 605*
          USD 605*
          Traveller (3512)
          Pool & Beach (807)
          Room & Suite (647)
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          Overview
          • Excellent60%
          • Very good23%
          • Average9%
          • Poor4%
          • Terrible4%
          Travellers talk about
          “segway tour” (188 reviews)
          “the grill” (329 reviews)
          “chef oscar” (106 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Butler Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hacienda Tres Rios
          Hotel packages
          Fairmont Mayakoba
          3,746 reviews
          #9 of 209 hotels in Playa del Carmen
           
          The Royal Haciendas All Suites Resort & Spa
          3,490 reviews
          #49 of 209 hotels in Playa del Carmen
           
          Azul Beach Resort The Fives Playa Del Carmen
          6,047 reviews
          #56 of 209 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,654 reviews
          #27 of 209 hotels in Playa del Carmen
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (5,198)
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          There are newer reviews for Hacienda Tres Rios See the most recent reviews

          1,311 - 1,315 of 3,509 reviews

          Reviewed 24 February 2015 via mobile

          excellent Hotel. Best in the Riviera maya.outstanding service all around, specifically from Mauricio at the beach. He was very attentive and professional with the kayaks and the catamaran. no need to go outside the resort everything you can ask you can find whith in the...More

          1  Thank eloy s
          Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 28 February 2015

          Dear Guest: Thank you for your nice comments and for considering Hacienda Tres Ríos the best hotel in the Riviera Maya. It was our pleasure to be your host and hope to see you back soon. Next time you visit us remember to live a...More

          Reviewed 23 February 2015

          We came back from this hotel on Feb 12th after 15 days of excellent service, great food and good drinks. We do not own a time share there, it was just for a 2 week vacation. It was the first time we stayed in a...More

          1  Thank JudyLacombe
          Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 28 February 2015

          Dear Guest: Thank you for taking the time to share your experience at Hacienda Tres Rios. We are glad to learn you had an excellent vacation and would like to come back. During your next visit, remember to Treat yourself at Ya’ax Che Spa and...More

          Reviewed 23 February 2015

          This was our second trip to Hacienda Tres Rios and we loved every day there. Let me start by telling you what you will NOT find there: if you want to be "entertained" daily with obnoxious music and nightly revelries, do not visit. HTR is...More

          3  Thank dinkthecat
          Reviewed 23 February 2015

          We have stayed here before as we have a timeshare. The front line staff are wonderful; they are very responsive to requests. Service by both pools is very good. Gregario is a wonderful waiter; we missed him when he was moved to the Italian restaurant...More

          Thank Pam D
          Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 28 February 2015

          Dear Guest: Thank you for your nice comments specially about the fantastic service. We are glad to learn you enjoyed your stay at Hacienda Tres Rios. We also thank you for the opportunity area mentioned about our reservation department. We are sharing it with them...More

          Reviewed 23 February 2015

          After receiving this trip as a Christmas gift I could not tell my hubby I wasn't excited to return to Mexico. It had been 13 years since I visited Cancun and had a miserable time due to weather and hotel. Needless to say The Hacienda...More

          Thank ShauntrellVanIwarden
          Fairmont Mayakoba
          3,746 reviews
          #9 of 209 hotels in Playa del Carmen
           
          The Royal Haciendas All Suites Resort & Spa
          3,490 reviews
          #49 of 209 hotels in Playa del Carmen
           
          Azul Beach Resort The Fives Playa Del Carmen
          6,047 reviews
          #56 of 209 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,654 reviews
          #27 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Beachfront
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Spa
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Airport Transportation
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Spa
          Details
          • Price range
          • USD 192 - USD 540 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #35 Top resorts Hotel in Playa del Carmen
          • #38 Family Hotel in Playa del Carmen
          • #43 Luxury Hotel in Playa del Carmen
          • #44 Spa Hotel in Playa del Carmen
          • #48 Romantic Hotel in Playa del Carmen
          • #48 On the Beach Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 273
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Hotwire, Hotels.com, Travelocity, Evoline ltd, TravelUp, Prestigia, TripOnline SA, Cancelon, HotelsforEveryone, Cheap Tickets, HotelQuickly, Priceline and getaroom.com so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Hacienda Tres Rios Hotel Playa Del Carmen ,
          • Hacienda Tres Rios Playa Del Carmen, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (3512)
          Pool & Beach (807)
          Room & Suite (647)
          Dining (281)
          Hotel & Grounds (2118)
          Family and Play Areas (68)
          Bathroom (21)
          Business Centre & Event Rooms (5)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          tjcmdc
          I was given a contact (email) to pay my all-inclusive fees in advance. I have emailed 3 times and gotten no response. Do you have any suggestions? Poor customer service!
          21 June 2017|
          Answer Show all 2 answers
          Response from jimincancun | Property representative |
          We are sorry for the inconvenience. If you can, please give me the email you were given. This page does not permit me to put contact information. Please ask on the Facebook page.
          0
          Votes
          anyatucker
          Will the concierge call you a taxi should you want to go to playa del carmen
          20 June 2017|
          Answer
          Response from franced45 | Reviewed this property |
          Yes, they will gladly call a cab for you.
          0
          Votes
          kmarie29
          Is the beach area with the beds only for members? If so, is it possible to pay a fee to use that area for non member guests? Also, I have read reviews that the beach here is not very good. Are there any better beaches or beach clubs within walking distance that we can use? If not, what is the best closest beach that we could drive to? Thanks!
          6 June 2017|
          Answer
          Response from JWehrle | Property representative |
          The Kakao Beach Club and beds is exclusively for vacation club members. The condition of the other beach often depends on the time of the years, currents, etc. Check out the most recent guest photos on Tripadvisor for... More
          0
          Votes
          Google Translation
          Room Tips
          "If you still decide to go, pick the 4000 rooms and upper levels, lower levels are way noisier."
          Read review
          "Higher floors have better views and less noise"
          Read review
          "higher floor; ask for good air conditioning"
          Read review
          "They look all the same to me"
          Read review
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