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09/07/2017 10/07/2017
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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 713*
          USD 624*
          USD 713*
          USD 625*
          Traveller (3513)
          Pool & Beach (807)
          Room & Suite (647)
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          Overview
          • Excellent60%
          • Very good23%
          • Average9%
          • Poor4%
          • Terrible4%
          Travellers talk about
          “segway tour” (188 reviews)
          “the grill” (329 reviews)
          “chef oscar” (106 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          Butler Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hacienda Tres Rios
          Hotel packages
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          The Royal Playa del Carmen
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (5,207)
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          1 - 5 of 3,514 reviews

          Reviewed 2 days ago via mobile

          The hotel has good instalations, good food but there was some things that i can not accept for the money and the supposed quality of the hotel. 1.- Room service, 2 times i ask for food for a room service and the food arrives literally...More

          Thank Emmanuel R
          Reviewed 2 days ago

          We just recently got back from a stay at Tres Rios and had such a great time! Plenty of activities to keep the kids entertained, but the segway tours with Alejandro were amazing. If you have a chance to take this tour, make sure and...More

          Thank manzanom17
          Reviewed 2 days ago via mobile

          We have been to this resort before and have never been disappointed....including the week we just spent there!! Love the size of the resort, which in turn offers more individualized service, and still offers a wide variety of activities!! Alejandro Santos does an amazing job...More

          Thank jkkatrin
          Reviewed 2 days ago

          You probably never think twice about the importance of housekeeping while on vacation, other than to make sure that when you return your room is clean. I was the same until I stayed at Tres Rios in Cancun. First, the property is a beautifully secluded...More

          Thank michaeljohnathen2017
          Reviewed 3 days ago

          We just spent a wonderful week at the La Herencia residences at Hacienda Tres Rios, in a beautiful 2 bedroom suite. We enjoyed the all-inclusive meals and drinks, including room service and fridge stocked with beverages. Outstanding service from the butler staff: Adrian, Jaime, Rodrigo,...More

          1  Thank MikeKimF
          The Royal Playa del Carmen
          15,758 reviews
          #12 of 209 hotels in Playa del Carmen
           
          The Palm at Playa
          1,411 reviews
          #25 of 209 hotels in Playa del Carmen
           
          El Taj Oceanfront & Beachside Condos Hotel
          1,341 reviews
          #35 of 209 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,657 reviews
          #28 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Beachfront
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Spa
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Airport Transportation
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Spa
          Details
          • Price range
          • USD 193 - USD 639 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #36 Top resorts Hotel in Playa del Carmen
          • #38 Family Hotel in Playa del Carmen
          • #44 Luxury Hotel in Playa del Carmen
          • #45 Spa Hotel in Playa del Carmen
          • #48 Romantic Hotel in Playa del Carmen
          • #49 On the Beach Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 273
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Orbitz, Prestigia, Hotwire, Travelocity, TravelUp, TripOnline SA, Hotels.com, HotelsforEveryone, Cancelon, Cheap Tickets, Evoline ltd, HotelQuickly and getaroom.com so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Hacienda Tres Rios Hotel Playa Del Carmen ,
          • Hacienda Tres Rios Playa Del Carmen, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (3513)
          Pool & Beach (807)
          Room & Suite (647)
          Dining (281)
          Hotel & Grounds (2119)
          Family and Play Areas (68)
          Bathroom (21)
          Business Centre & Event Rooms (5)
          Nearby
          El Taj Oceanfront & Beachside Condos Hotel
          1,341 reviews
          10.68 km away
           
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          10.36 km away
           
          The Palm at Playa
          1,411 reviews
          10.99 km away
           
          Mahekal Beach Resort
          2,657 reviews
          9.74 km away
           
          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Tkej
          Hi. Can you do all the free tours, snorkelling, kayaks, shows etc even if you do not opt into the All Inclusive package?
          27 June 2017|
          Answer
          Response from jimincancun | Property representative |
          yes
          1
          Vote
          tjcmdc
          I was given a contact (email) to pay my all-inclusive fees in advance. I have emailed 3 times and gotten no response. Do you have any suggestions? Poor customer service!
          21 June 2017|
          Answer Show all 2 answers
          Response from jimincancun | Property representative |
          We are sorry for the inconvenience. If you can, please give me the email you were given. This page does not permit me to put contact information. Please ask on the Facebook page.
          0
          Votes
          anyatucker
          Will the concierge call you a taxi should you want to go to playa del carmen
          20 June 2017|
          Answer
          Response from franced45 | Reviewed this property |
          Yes, they will gladly call a cab for you.
          0
          Votes
          Room Tips
          "If you still decide to go, pick the 4000 rooms and upper levels, lower levels are way noisier."
          Read review
          "Higher floors have better views and less noise"
          Read review
          "higher floor; ask for good air conditioning"
          Read review
          "They look all the same to me"
          Read review
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