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07/05/2017 08/05/2017
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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 85
    USD 321*
    USD 236*
    USD 311*
    USD 287*
    Traveller (3389)
    Pool & Beach (775)
    Room & Suite (646)
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    Overview

    • Excellent58%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “segway tour” (174 reviews)
    “the grill” (324 reviews)
    “chef oscar” (106 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Fitness centre
    Spa
    Free Internet
    4.5 Star Hotel
    All hotel details
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    The Royal Haciendas All Suites Resort & Spa
    3,345 reviews
    #44 of 213 hotels in Playa del Carmen
     
    Fairmont Mayakoba
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    #7 of 213 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,078)
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    1 - 5 of 5,078 reviews

    Reviewed yesterday

    I would like to commend one of the Tres Rios waiters for always taking such great care of us. We are a member of Herencia and have been to the resort 6 times now. The waiter at the grill Miguel Cutz is so wonderful. We...More

    Thank terricollier88
    Reviewed 2 days ago

    From the mouth of my 11 year old. "Um...I thought it was paradise. The scuba diving was excellent. That was the best trip I ever had. I really enjoyed last years vacation and hope the Hacienda is not falling apart like the previous reviewer states....More

    Thank Greg W
    Reviewed 2 days ago

    Over all we had a great time. The Japanese restaurant was terrible. We waited for 2 hours and never got the main course and the rolls had way to much cream cheese. The pools were awesome. The rooms were spacious and had free water inside....More

    Thank tamartodd
    Reviewed 2 days ago via mobile

    We arrive early at the airport, get quickly through customs, Premier Coach transport ready and waiting, then off to Haciendo Tres Rios. This is where it falls apart: arrive at 2pm, hot and tired and ready to get in our room and relax, shower, change....More

    1  Thank Dee T
    Reviewed 2 days ago

    We stayed in the Herencia building, beautiful rooms and the service was excellent. thanks to Adrian and his crew. My wife and I were impressed with the roof top happy hour, light snacks, bar, and the wonderful sax music of "Carlos". Got to see the...More

    Thank bigbucks1w
    The Royal Haciendas All Suites Resort & Spa
    3,345 reviews
    #44 of 213 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,571 reviews
    #7 of 213 hotels in Playa del Carmen
     
    Azul Beach Resort The Fives Playa Del Carmen
    5,756 reviews
    #53 of 213 hotels in Playa del Carmen
     
    Mahekal Beach Resort
    2,534 reviews
    #28 of 213 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Spa
    Details
    • Price range
    • USD 211 - USD 644 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #32 Top resorts Hotel in Playa del Carmen
    • #38 Family Hotel in Playa del Carmen
    • #41 Luxury Hotel in Playa del Carmen
    • #42 Spa Hotel in Playa del Carmen
    • #45 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    Photos
    Traveller (3389)
    Pool & Beach (775)
    Room & Suite (646)
    Dining (276)
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    Questions & AnswersAsk a question
    Jablom777
    Hi, we will be staying there May 25th - June 2nd. Is it possible to upgrade to a 2 bedroom suite when we get to the resort or do you have to be a Herencia Club member to get a 2 bedroom? If not and we have to get the 2 beds side by side suite do I need to request the 2 bed suite before hand? Or will it be assigned when we arrive at the resort.
    22 April 2017|
    Answer
    Response from jimincancun | Property representative |
    I am pretty sure that there are no 2-bedroom units available but you can check with the hotel directly through their website or through other online travel agencies to see if there is availability.
    0
    Votes
    Jablom777
    Hi, if you do the time share presentation and walk through do you get upgraded to the Los Hodas Building (2 bedroom)? I am asking because we are taking my daughters friend and it would be best to have two rooms.
    19 April 2017|
    Answer Show all 6 answers
    Response from jimincancun | Property representative |
    The upgrade would depend on the dates and demand but there are not very many large units and most of them are used by members who have purchased them through the private residence club. The easier thing to do would be to... More
    1
    Vote
    Andres V
    saludos cordiales. El proximo mes de Junio estaremos visitando sus instalaciones y es preocupante los ultimos malos comentarios sobre el servicios que estan ofreciendo a los huéspedes en los restaurantes y en la area de playa, mi pregunta si se ha echo algo al respecto y si es sierto q la otra playa (el cacao)es unicamente para socios?
    13 April 2017|
    Answer
    Response from wolverine031001 | Reviewed this property |
    This is a question for management ad they dont seem to answer
    0
    Votes
    Room Tips
    "If traveling in a group, a minimum of 6 people who pay for the all inclusive gets you a nicer suite."
    Read review
    "We had a room facing the mangroves and it was quiet and peaceful."
    Read review
    "Rooms are very large, mangrove view rooms are very private and lots of birds and wildlife."
    Read review
    "Ask for a room on the top floor the views are amazing."
    Read review