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Hacienda Tres Rios

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Hacienda Tres Rios
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4,901 Reviews from our TripAdvisor Community

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Peachtree City, Georgia
Reviewed yesterday NEW

Had another great trip to Tres Rios. Sons wedding with a total of 22 attending. All had a great time. Staff went out of their way to ensure that everything went as it should. The beach setting looked even better than it did when we were there in October. The new chef is OUTSTANDING. Really loved that he recognized his...

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Thank James D
Lewes, Delaware
Reviewed 2 days ago NEWvia mobile

Just returned from a week at this sub-par resort. On the positive side, the butlers (provided to time share guests) and other staff were very helpful. Housekeeping was also good. EVERYTHING else was really bad. Eco atmosphere is interesting unless you are bit by a raccoon and need a rabies series as happened to one guest during our stay and...

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Thank Karen B
Reviewed 3 days ago NEW

My stay at this resort in sept 2016 was awesome. The staff was courteous and takes good care of you. The food is good, but being someone who is lactose intolerant was difficult because most of the food had cheese or some sort of dairy in it even when it was not necessary. The only downfall on the trip was...

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Thank Abby B
Reviewed 3 days ago NEW

We stayed in a Studio and had 3 people. The room size was fine for the 3 of us. We stayed on the 2nd floor in building 1 and liked the view. The pools were well maintained and it was easy to get lounge chairs. The beach also had many lounge chairs that were easy to access. The resort had...

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Thank hdanzyger
Portage, Wisconsin
Reviewed 4 days ago NEW

We are members at Herencia Tres Rios and we couldn't be happier! The food is amazing, beaches beautiful, and the staff is so friendly and helpful. Especially the butler staff. Adrian, Oscar, Rodriguez, Eric, Jaime, and our awesome butler on the beach, Rapheal. What an incredible group they are! If I have missed anyone I apologize. They absolutely make our...

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Thank Lisa S
Reviewed 5 days ago NEW

Beautifull place! We can see the change from two years ago. The beach is getting better and better. But even better than the beach are the 2 nice rivers we can swim in. There is tons of fish to see. The wAter is so blue and beautiful. Lots of cute animals that we meet everywhere. One of the staff there,...

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Thank Dominique J
Fort McMurray, Alberta, Canada
Reviewed 5 days ago NEW

We liked our week at the Tres Rios. All staff were nice and helpfull. We even had someone from the 'hobbie' area, Senior Conrad. He took time on his day off to go to Walmart and buy us two snorkle mask. Such a sweetheart. The beach is looking better than two years ago. And the river is full of fish...

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Thank Charles N
London, Canada
Reviewed 5 days ago NEWvia mobile

Alejandro did a great job leading the bike tour through the cinotes, pointing out wildlife along the way, giving us lots of information about the cinotes and their developments, while keeping us laughing. He was sure to keep everyone included, assuring those with less-confident biking skills. A great tour I would do again! -Tiffany

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Thank tiffstp2017
Center Valley, Pennsylvania
Reviewed 6 days ago NEW

I traveled to Hacienda Tres Rios recently and I have both positive and negative comments. First, make sure you specify to your driver from the airport that you are going to this specific hotel and not just 'hacienda', because I was dropped off at the Royal Hacienda and did not get to the hotel until two hours later. Bleh! Room:...

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2Thank ll2162
Reviewed 1 week ago

This area is about 40 miles south of Cancun. It is a really well built and beautiful resort. Its location made trips to Tulum-Mexico and Chitchen itza and other ancient Mayan areas pretty easy to drive to. Its' size and the 7 eating choices on the grounds made eating a really easy task. The food though not bad is nothing...

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Thank theodorewb

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy and relax in a sustainable tourism luxury development in the Mexican Caribbean, our Spa & Nature Park make it the perfect spot for relaxing while your younger and more adventurous companions explore the beauty of the Riviera Maya within a safe environment such as this award-winning eco-luxury hotel integrated within Tres Ríos Nature Park. Be part of a paradise designed to restore and preserve the natural landscape without sacrificing the comforts and amenities of a five star all-inclusive hotel. ... more   less 

Additional Information about Hacienda Tres Rios

Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $259 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hacienda Tres Rios 4.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#32 Top resorts Hotel in Playa del Carmen
#38 Family Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
#48 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Tres Rios staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Forget about what room you have. Get outside to the pool and the beach!”
 of 5 bubbles JamesD81, 21 Feb 2017 | Read review
“Jacuzzi, ocean-view”
 of 5 bubbles ll2162, 16 Feb 2017 | Read review
“Looks like many rooms have a view of the lagoon. We are on the second floor and it's quiet.”
 of 5 bubbles photographynut_11, 14 Feb 2017 | Read review
“Higher up gets you a better view.”
 of 5 bubbles moreandmore, 13 Feb 2017 | Read review
“We were 1312 in 3rd floor quite,morning sunny, afternoon shady. Main building”
 of 5 bubbles DDMF, 12 Feb 2017 | Read review
5 of 5