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Hacienda Tres Rios

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 287*
USD 226*
Great Deal
USD 277*
USD 238*
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Hacienda Tres Rios
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5,082 Reviews from our TripAdvisor Community

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A TripAdvisor Member
2 reviews
Reviewed 2 days ago NEWvia mobile

This has been an amazing experience. The resort itself is magnificent, beautiful gardens, immaculate pools, lovely rooms and as well as this a wonderful nature park. We gave really enjoyed the activities provided to us, so a special mention to Diego, Christian and Alan for the very well run snorkel tour and kayak tour, they were very helpful and fun...

Thank A TripAdvisor Member
Houston, Texas
Reviewed 3 days ago NEW

The resort is beautiful, most of the staff is very friendly and accommodating and the food is excellent. The room service is very poor with it a rare occurrence to receive what was ordered. Diana Cieries and Sivercio at the pool were excellent in their in both service and attitude.

Thank Michael G
New Britain, Connecticut
Reviewed 4 days ago NEW

I would like to commend one of the Tres Rios waiters for always taking such great care of us. We are a member of Herencia and have been to the resort 6 times now. The waiter at the grill Miguel Cutz is so wonderful. We have enjoyed seeing him every year we vacation. He is always attentive to our needs,...

1Thank terricollier88
Colorado Springs, Colorado
Reviewed 5 days ago NEW

From the mouth of my 11 year old. "Um...I thought it was paradise. The scuba diving was excellent. That was the best trip I ever had. I really enjoyed last years vacation and hope the Hacienda is not falling apart like the previous reviewer states. The swimming pools were excellent. The sonoita was great. I saw lots of fish in...

Thank Greg W
Berkeley, California
Reviewed 5 days ago NEW

Over all we had a great time. The Japanese restaurant was terrible. We waited for 2 hours and never got the main course and the rolls had way to much cream cheese. The pools were awesome. The rooms were spacious and had free water inside. They had some good tours. The Segway tour with Alejandro was great and the snorkels...

1Thank tamartodd
Reviewed 5 days ago NEWvia mobile

We arrive early at the airport, get quickly through customs, Premier Coach transport ready and waiting, then off to Haciendo Tres Rios. This is where it falls apart: arrive at 2pm, hot and tired and ready to get in our room and relax, shower, change. Alas, no, as we received the concierge if incompetence=Luis. Remember that name and ask immediately...

3Thank Dee T
Reviewed 5 days ago NEW

We stayed in the Herencia building, beautiful rooms and the service was excellent. thanks to Adrian and his crew. My wife and I were impressed with the roof top happy hour, light snacks, bar, and the wonderful sax music of "Carlos". Got to see the grounds on a Segway tour lead by Alejandro, what fun!

Thank bigbucks1w
Reviewed 6 days ago NEWvia mobile

I wanna thank to Cesar the time he spent with me and my girl he teach us how to do snorkeling that was one of the best activities we liked better also he show us how to use kayak and catamaran he show us a lot of fun activities his service with the guess is so nice we love it...

1Thank Landon L
Chapel Hill, North Carolina
Reviewed 6 days ago NEW

This was our second trip to Hacienda Tres Rios (HTR) after a prior trip in November. We enjoyed a short trip in November trip enough that we decided to stay a little longer this time. Much of what we enjoyed on our first trip in November was again evident this time. Strengths: Dining: Restaurants were generally very good to excellent...

1Thank SSCMD
Montara, California
Reviewed 1 week ago NEW

My husband and I just returned from a week at Hacienda Tres Rios. What a disappointment! We have been going there for about 7 years and were so impressed the first visit, that we bought into a timeshare. Our next few visits were very nice. The level of service was very high and the resort beautifully maintained. During other visits...

5Thank jeanik2014

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07/05/2017 08/05/2017
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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy and relax in a sustainable tourism luxury development in the Mexican Caribbean, our Spa & Nature Park make it the perfect spot for relaxing while your younger and more adventurous companions explore the beauty of the Riviera Maya within a safe environment such as this award-winning eco-luxury hotel integrated within Tres Ríos Nature Park. Be part of a paradise designed to restore and preserve the natural landscape without sacrificing the comforts and amenities of a five star all-inclusive hotel. ... more   less 

Additional Information about Hacienda Tres Rios

Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $280 - $854 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hacienda Tres Rios 4.5*
Number of rooms: 273
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Travelocity, Hotwire, Hotels.com, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Playa Del Carmen, Riviera Maya, Mexico
Hotel Style:
#32 Top resorts Hotel in Playa del Carmen
#38 Family Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#45 On the Beach Hotel in Playa del Carmen
#48 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Tres Rios staff and other travellers.
221 questions
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Questions? Get answers from Hacienda Tres Rios staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If traveling in a group, a minimum of 6 people who pay for the all inclusive gets you a nicer suite.”
SSCMD, 23 Apr 2017 | Read review
“We had a room facing the mangroves and it was quiet and peaceful.”
DMikl, 20 Apr 2017 | Read review
“Rooms are very large, mangrove view rooms are very private and lots of birds and wildlife.”
385sherriw, 11 Apr 2017 | Read review
“Ask for a room on the top floor the views are amazing.”
dutchdecor, 11 Apr 2017 | Read review
“Ask for ocean view/but even the ones with jungle have partial ocean view.”
234debb, 8 Apr 2017 | Read review
5 of 5
USD 226* /night
View Deal
Expedia.comUSD 277
Bookit.comUSD 238
Booking.comUSD 287
View all 12 deals
Prices are for 1 room, 2 adults
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