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06/08/2017 07/08/2017
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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 285*
    USD 287*
    USD 285*
    Traveller (3567)
    Pool & Beach (808)
    Room & Suite (647)
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    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “segway tour” (189 reviews)
    “the grill” (331 reviews)
    “chef oscar” (106 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (5,271)
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    1 - 5 of 3,554 reviews

    Reviewed 2 days ago

    I can't say enough positive things about Hacienda Tres Rios, definitely a 5 star resort. The staff are absolutely amazing. They take care of every detail from housekeeping, activities, dining, and really seem to enjoy coming to work. The resort itself has the most beautiful...More

    Review collected in partnership with this hotel
    Thank Danielle K
    Reviewed 4 days ago via mobile

    I liked this place, as it is not a huge resort. It never felt crowded, never tons of people in the pool, and our family could always find lounges together at the pool (we had 7 with us). Plus there was never a long line...More

    Thank Annette S
    Reviewed 4 days ago

    Good feedback: - Events and activities at the resort were good. The resort activities we participated included: - Kayaking, Spanish lessons, yoga, tequila tasting, martini tasting. - Michael Jackson tribute dance show, Mayan show, Mexican Fiesta dance/musical performances. My favourite was the Michael Jackson tribute--great...More

    Thank Silvia H
    Reviewed 4 days ago

    We returned for the fourth time to Tres Rios in April for 1 week. Often return visits can be disappointing but that was not the case for us. The staff is exceptional! We felt welcomed, appreciated and respected. ( Honestly, we are not THAT important...More

    Thank MaureenfromCA
    Reviewed 4 days ago via mobile

    They got the very enticing words to get buyers for "time share. We upgraded to to the black bracelet. They promised a free cruise, that never happened. Resort need repair and service has gone down hill. We have seen decline in service and food quality....More

    Thank wahoo504696
    Fairmont Mayakoba
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Spa
    Details
    • Price range
    • USD 206 - USD 1,172 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Top resorts Hotel in Playa del Carmen
    • #38 Family Hotel in Playa del Carmen
    • #44 Spa Hotel in Playa del Carmen
    • #44 Luxury Hotel in Playa del Carmen
    • #47 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Hotels.com, Booking.com, Prestigia, Expedia, TravelUp, Travelocity, HotelsforEveryone, HotelQuickly, TripOnline SA, Hotwire, Cancelon, Agoda, getaroom.com and Evoline ltd so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Tres Rios Hotel Playa Del Carmen ,
    • Hacienda Tres Rios Playa Del Carmen, Riviera Maya, Mexico
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    Traveller (3567)
    Pool & Beach (808)
    Room & Suite (647)
    Dining (281)
    Hotel & Grounds (2172)
    Family and Play Areas (68)
    Bathroom (21)
    Business Centre & Event Rooms (5)
    Nearby
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    1.17 km away
     
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    .18 km away
     
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    8.01 km away
     
    Fairmont Mayakoba
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    2.70 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Quiltingmamma
    25 July 2017|
    Answer
    Response from jimincancun | Property representative |
    As in any hotel, you leave an open credit card at check-in and then charge your expenses to the room. I am not trying to change your mind :) but please be aware that the hotel is not close to anything and a trip into Playa... More
    1
    Vote
    Quiltingmamma
    25 July 2017|
    Answer
    Response from jimincancun | Property representative |
    1.- Shuttle service from the airport to the hotel has a cost and you can reserve it with the same people you reserved the room with, directly with the hotel or through another agency. 2.- There is a shuttle from the Hotel... More
    1
    Vote
    Melissa L
    21 July 2017|
    Answer
    Response from JWehrle | Property representative |
    That area is for Private Residence Club members but you can check with the Concierge after you arrive.
    0
    Votes
    Google Translation
    Room Tips
    "Rooms are gigantic...you won't find nicer suites!"
    Read review
    "bring mosquito repellant as there are lots of mosquitos"
    Read review
    "We did not experience a bad room in any of our 4 times here."
    Read review
    "The bartenders on the beach are amazing! take a nap on the comfy beach beds!"
    Read review
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