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Piedra de Agua Hotel Boutique

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340 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Reviewed 23 October 2016 via mobile

Beautiful building in a great location. Great pool and outdoor restaurant. All of the staff were great. Our experience was made really fantastic by the female front desk concierge who went above and beyond to help us from the moment we arrived. She was absolutely fantastic and so accommodating. Thank you

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Helpful?
Thank Samuel M
Piedradeagua, Gerente at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Gracias por sus comentarios estamos remodelando los baños del hotel y otras áreas y nos gustaría que nos visiten nuevamente...

Zephyrhills, Florida
Reviewed 26 September 2016

After a four hour bus ride from Cancún, my wife and I wandered around town and found Piedra de Agua Hotel. The receptionist (Eva) was very polite and well informed about the area. After checking in, she gave us a tour of the grounds and escorted us to our room. We rented a single bed room , the bed could...

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Helpful?
Thank Albert F
Piedradeagua, Gerente at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

agradecemos sus comentarios y los invitamos a que vengan a ver nuestras habitaciones remodeladas y baños ya están terminado todos...

Reviewed 27 August 2016 via mobile

When all the marketing says its an Hotel Boutique, you don't expect anything less. I understand that by being located in a historical place is dificult or even prohibited to make renovations ...but still you should make some maintenance and have excellent design! - Old paint. - Bathroom without extraction system. - Mildew in bathroom ceiling. - Extremely small bathroom....

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Helpful?
1Thank Edgar R
Piedradeagua, Gerente at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

buenas tardes en el mes de agosto estamos en el inicio de renovación de baños principalmente , se están cambiando...

Merrillville, Indiana
Reviewed 18 May 2016 via mobile

On a visit to Merida a few years ago, followed a recommendation to eat pizza at Piedra de Agua. We loved ambiance of restaurant/bar area. We noticed it was a hotel also and vowed to stay in the future. On a visit to Merida in April, 2016 we decided to stay here. It was lovely. Yes there are some repairs...

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Helpful?
Thank Lisa D
Piedradeagua, Gerente at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Agradecemos sus comentarios y su recomendación por nuestras pizzas que elaboramos en el horno de leña nos encataría que en...

Houston, Texas
Reviewed 18 May 2016

we had a wonderful 1 week staying at this hotel, from the moment you can feel like home, one minute away from main plaza and chuch. The staff at the reception were very nice, Jesus and David our waitresses were wonderful people that took care of us fantastically. I truly recommend this hotel for families, couples or just friends. Every...

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Helpful?
Thank Rebeca9
Piedradeagua, Gerente at Piedra de Agua Hotel Boutique, responded to this review

We are glad to hear your comments, it was a pleasure for us having you in our hotel. please when visit Merida again stay with us Jesús , Daniel and all our staff remeber you our goals is have happy guest in every stay in our hotel Thank You again

Washington, DC
Reviewed 5 May 2016

My friend and I spent 4 nights here, and enjoyed it immensely. First of all, the location is ideal - just 1/2 block from the Plaza Major. Second, our two beds were very clean and comfortable in a medium sized room that strangely had no windows - found we didn't mind that, and appreciated the peace and quite. Third, the...

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Helpful?
Thank DCPattie
Piedradeagua, Propietario at Piedra de Agua Hotel Boutique, responded to this review

Thanks for your comments we have the commitment with clean and confortable our rooms our staff has the commitment with the service thanks for stay with Us and please return soon best regards

Reviewed 6 April 2016 via mobile

We paid for a king bedroom and we were given a queen (my husband is 6"4) we weren't too bothered with this until after we had no hot water, an un-swimmable pool, the tiniest bathroom I've ever been in (my knees were touching the wall while seated on the toilet) and to top it off we got bedbugs. The only...

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Helpful?
Thank Jjjeee
Piedradeagua, Gerente at Piedra de Agua Hotel Boutique, responded to this review

sorry for the inconvenient , we have 3 rooms with the bath a Little short but our staf of reception the know that they just give this rooms for the last options sorry again in one Month we change this bathrooms and had construcción to make enlarge and change the view . please return in your next visit to Merida...

Prague, Czech Republic
Reviewed 22 March 2016

The place is just right in the center, built in nice colonial style, very good bed, We were stayin in the highest floor and the look down in the atrium is just what you expect. The price is very good for place like this. Definately recommended

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Helpful?
Thank Michal B
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Le agradecemos enormemente sus comentarios , hemos hecho recientemente muchos cambios para que ustedes nuestros huéspedes puedan disfrutar de nuestro...

Luna Pier
Reviewed 22 February 2016

The hotel is a former mansion and has great charm. It has two courtyards and a bar and pool. The common areas are excellent. The rooms are extremely small and bathrooms are no larger than those in a motorhome. We were very dissatisfied with our room and the constant noise from outside our window.

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Helpful?
Thank ARTarea51
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Les pedimos una disculpa por la habitación que se les asigno y estamos en Mayo por hacer una remodelación de...

San Jose, California
Reviewed 22 January 2016

This place is very centrally located. We were given a room which was okay in size(it wasn't very small like other people commented). In was a clawfoot tub which was great. Those were just the good things. The staff hardly speaks english. I would expect people in reception atleast to speak some english but alas, that was not the case....

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Helpful?
1Thank nxvenk5
Piedradeagua, Director General at Piedra de Agua Hotel Boutique, responded to this review
Google Translation

Buenas tardes , agradecemos sus comentarios y ya tomamos cartas en el asunto de entrada capacitamos al personal de recepción...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
We are the only boutique hotel in Merida's downtown. We have 20 suites with king size beds, queen size beds or twin beds. We offer all the boutique hotel services such as free parking, free WIFI in all the rooms, fitness center, restaurant and bar open from 7 am to 2 am, lounge and pool area, laundry service, tours and transportation service to all touristic attraction in the state. Besides we have a romantic underground wine cellar where we offer romantic gourmet dinners. ... more   less 

Additional Information about Piedra de Agua Hotel Boutique

Address: Calle 60 # 498 61 | Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $74 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Piedra de Agua Hotel Boutique 4*
Number of rooms: 20
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Merida
#17 Business Hotel in Merida
#19 Luxury Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Piedra de Agua Hotel Boutique staff and other travellers.
4 questions
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1 month ago

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Questions? Get answers from Piedra de Agua Hotel Boutique staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the Presidential Suite. It's weird. Believe it or not, our windowless double on the second floor was terrific.”
 of 5 bubbles DCPattie, 5 May 2016 | Read review
“Get a large room.”
 of 5 bubbles ARTarea51, 22 Feb 2016 | Read review
“Away from the front is probably quietest”
 of 5 bubbles Cathy640, 13 Jan 2016 | Read review
“If possible get a room a the third floor far form street window..or wear ear plugs.”
 of 5 bubbles montseh321, 8 Dec 2015 | Read review
“Ask for a room that has a view to the street and square.”
 of 5 bubbles losthorn, 22 Aug 2015 | Read review
5 of 5
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