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Hotel Casa Lucia

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#20 of 98 Hotels in Merida
Certificate of Excellence
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256 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Port Colborne, Canada
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 January 2015

Absolutely gorgeous classic hotel. Everyone was amazing with our two large dogs. Room was seriously luxurious and breakfast was wonderfull. Location was walking distance to all Historic Area. We loved this boutique hotel. Great value for the money.

Review collected in partnership with this hotel

Helpful?
Thank Bberrie
Portland, Oregon
1 review
Reviewed 24 December 2014

This hotel is located directly across the street from a pretty plaza and next door to a large church. There are many restaurants within short walking distance. We took a day trip to Celestun on the coast to visit the bird sanctuary. Among many other birds that migrate there, there are thousands of Pink Flamingos. Quite a sight! We also... More 

Review collected in partnership with this hotel

Helpful?
Thank Regenesis333
Toronto, Ontario
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 December 2014

Lovely hotel in downtown Merida. Excellent location. Beautiful layout. Nice inner court. Friendly staff. A bit pricey, but worth it. The only complaint was skimply breakfast - free breakfast includes a toast with jam and a coffee.

Helpful?
1 Thank Paul Z
Edinburgh, Scotland
Level Contributor
271 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
Reviewed 6 November 2014 via mobile

I booked this by the photos, but was a wee bit hesitant about the reviews but thought, well just go with the good ones. I arrived in the dark at night and could really not see anything outside. The room was very big, and the old furniture was very dated and a lot of stains on them, had they varnished... More 

Helpful?
3 Thank Scottishperson
Arlington, Virginia, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2014

I stayed here during a conference in Merida and enjoyed the quiet garden and central location. The breakfasts are delicious and there is a very good Italian restaurant right across the street. It is nearby to good shopping as well. The plumbing was a little finicky (sink faucet leaked and toilet slow to flush) but it was manageable.

Helpful?
Thank Cara F
Madrid, Spain
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 July 2014

We actually were in a hotel nearby and moved here as there was a good price on Booking.com and it looked nice. The location is superb on the Plaza Santa Lucia (music, nice restaurants, chocolate shop). We were put in a room in the old building above the reception. The room was dark, shabby and worst of all there was... More 

Review collected in partnership with this hotel

Helpful?
2 Thank MichaeA2013
Yucatan, Mexico
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 April 2014

Our experience was wonderful at Hotel Casa Lucia, we arrived late and Grisella was at the front desk and helped us get our numerous bags to our room. We were in the Santa Ana room right on the beautiful courtyard with a pool as blue as it could be. The room was huge, clean and beautiful, the A/C worked great.... More 

Helpful?
2 Thank compukeeperkc
Carlos E, Gerente at Hotel Casa Lucia, responded to this review

Thank you for choosing our hotel and for taking the time to write us this review, we will make sure to pass on your good comments to our staff and let them know that their efforts are recognized and have an impact in our guests. We are at your service if we could be of any assistance in your next... More 

San Pedro, Belize
Level Contributor
71 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 March 2014

Nice Property... but something smelled Musty when we go our room. We changed and left the A/C on to clear it up.... well, there must have been Black Mold in the AC Filter or something. When we return to shower for dinner, I noticed Black Mold in the Shower... then my wife started Coughing and had an allergic reaction to... More 

Helpful?
Thank Terry B
Carlos E, Gerente at Hotel Casa Lucia, responded to this review

Dear guest: Thank you for choosing our hotel. Please know that your comments are very important for us. We are also glad to share with you some news, we are now under a new administration and we are doing our best to improve our services to make our customers more comfortable and satisfied, and we are specially working on some... More 

San Francisco, California
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 March 2014 via mobile

We actually stayed two night right next door. We didn't like it so we changed to this hotel. Right in front of Santa Lucia Park, next to Santa Lucia Church. The room was very spacious and the bathroom was nice size, however, the pipe system in the bathroom was not functioning well. The faucet started to leak, the pipes started... More 

Helpful?
2 Thank Viajeconmigo
Carlos E, Gerente at Hotel Casa Lucia, responded to this review

Dear Guest: First of all I would like to thank you the time you took to write your review, every single one of our guests comments is strongly appreciated and taken into account. I am sorry to inform you that our hotel has recently changed its Administration and is currently in the process of improving our facilities and services, this... More 

Oakland, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 February 2014 via mobile

Went for the firth time to Merida and decided to stay in this hotel even with the bad reviews decided to give it a try. Reserved trough Expedia supposed to be a luxury room when we arrived the front desk said... Oh we don't have any king size room and I requested one well after I got upset and asked... More 

Helpful?
2 Thank Carlos E
Carlos E, Gerente at Hotel Casa Lucia, responded to this review
Google Translation

Buenas tardes Sr Carlos; Lamentamos que el Hotel no haya cumplido con sus expectativas, le comento que el Hotel Casa... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Casa Lucia Hotel Boutique is a great place to rest with the elegance of Old Mexico transporting our guest to another time. We are located in a prime location, at the historic center of Merida across from Santa Lucia's Park, where the traditional Serenata Yucateca has been taking place every Thursday night for more than 50 years. The hotel has private parking, swimming pool area, hammocks, Wi-Fi internet connection, restaurant and 24 hour concierge service. ... more   less 

Additional Information about Hotel Casa Lucia

Address: Calle 60 No.474-a entre 53 y 55 | Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $100 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Casa Lucia 4*
Number of rooms: 15
Reservation Options:
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Also Known As:
Casa Lucia Boutique Hotel
Casa Lucia Merida
Hotel Style:
#11 Luxury Hotel in Merida
#21 Romantic Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa Lucia staff and other travellers.
2 questions
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Questions? Get answers from Hotel Casa Lucia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room on the ground floor, easy access to the pool and small courtyard”
 of 5 bubbles suzannev231, 30 Nov 2016 | Read review
“Our room was number 5 and we hope to get it again.”
 of 5 bubbles DuaneMSP, 30 Nov 2016 | Read review
“Beautiful room and great staff!”
 of 5 bubbles 188ileanas, 9 Nov 2016 | Read review
“Pool view rooms are quieter, avoid the street noise.”
 of 5 bubbles AugustWest07, 1 Sep 2016 | Read review
“Both my rooms were quite and overlooked the pool.”
 of 5 bubbles 389SueW, 5 May 2016 | Read review
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